2010 MERCURY MILAN Complaints

WHILE DRIVING AROUND 60 MPH ON A MAJOR HIGHWAY THE CAR SUDDENLY WOULD NOT CONTINUE TO ACCELERATE AND I CAME TO A STOP. THIS WAS A VERY DANGEROUS SITUATION. I PUT THE CAR IN PARK AND SHUT IT OFF. I TURNED IT BACK ON AND IT TOOK A FEW SECONDS TO START. I DROVE AWAY AGAIN ONLY TO HAVE THE EXACT SAME THING HAPPEN ABOUT A MILE DOWN THE ROAD. *TR

I NOTICED ON DECEMBER 2, 2013 (MAY HAVE BEEN HAPPENING SOONER), THAT WHEN THE BRAKES ARE APPLIED, THE TAIL LIGHT LIGHT BLINKED ON AND OFF AND AT TIMES STAYED OFF, BUT THEN WENT BACK TO BLINKING. THERE ISN'T A BULB THAT CAN BE REPLACED. THE WHOLE TAIL LIGHT ASSEMBLY HAS TO BE REPLACED, WHICH IS COSTLY. *TR

DRIVING DOWN THE HIGHWAY THROUGH TOWN AND VEHICLE DIED MULTIPLE TIMES IN THE MIDDLE OF THE STREET CAUSING ME TO NARROWLY AVOID AN ACCIDENT WITH MY THREE SMALL CHILDREN IN THE CAR. UPON FURTHER INSPECTION OF THE THROTTLE BODY ASSEMBLY, I DISCOVERED THAT THE PROBLEM IS A $20.00-$60.00 ELECTRIC MOTOR THAT FORD USES TO RUN THE THROTTLE BODY THE THROTTLE BODY IS NOT STRONG ENOUGH TO DO THE JOB FOR A VERY LONG PERIOD OF TIME CAUSING THE THROTTLE BODY TO GO OUT AT AROUND 50000 - 60000 MILES. I WAS A MECHANIC FOR FORD FOR 7 YEARS BEFORE JOINING THE ARMY AND HAVE SEEN THIS ISSUE WITH THIS EXACT MODEL THROTTLE BODY PLENTY OF TIMES. FORD COULD EASILY SELL THE REPLACEMENT ELECTRIC MOTOR FOR THE PRICE LISTED ABOVE, BUT INSTEAD THEY PREFER TO PRICE GOUGE THEIR CUSTOMERS BY FORCING THEM TO PAY OVER $200.00 FOR THE WHOLE NEW THROTTLE BODY ASSEMBLY. ALSO ACCORDING TO OUR LOCAL FORD PARTS DEALER IT IS SUCH A COMMON PART THAT NEEDS REPLACED THAT THE KEEP 3-4 ON HAND AT ALL TIMES. *TR

VEHICLE IS RANDOMLY STALLING OUT, CHECK ENGINE LIGHT ON. IT STARTS VIBRATING AND MAKING CLUNKING NOISE. IT HAPPENS RANDOMLY WHETHER SITTING AT A LIGHT TAKING OFF OR DRIVING AT HIGH SPEEDS. THIS CAR IS LITERALLY FALLING APART AND I HAVEN'T EVEN OWNED IT A YEAR. I WOULD NEVER BUY ANOTHER MERCURY. *TR

I WAS DRIVING ON A HIGHWAY, FELT A JERK IN THE ENGINE, AND WAS NO LONGER ABLE TO ACCELERATE. THE ENGINE CONTINUED TO RUN AND ALL ELECTRICAL COMPONENTS (LIGHTS, RADIO, ETC.) WERE OPERATIONAL, BUT THE CAR WOULD ONLY DECREASE SPEED SO I STOPPED THE CAR ON THE SHOULDER. I NOTICED THAT THE ENGINE STUTTERED CONSIDERABLY WHILE IDLING AND WOULD NOT RESPOND TO THE THROTTLE. THE WRENCH WARNING LIGHT WAS ILLUMINATED ON THE DASHBOARD. I SHUT THE ENGINE OFF AND CALLED FOR A TOW TRUCK. THE TOW TRUCK DRIVER ARRIVED AFTER 20 MINUTES AND WAS ABLE TO DRIVE THE CAR ONTO THE FLATBED. SOME ABILITY TO DRIVE FORWARD HAD RETURNED BUT I WAS WARY. I HAD THE CAR TRANSPORTED TO A FORD DEALERSHIP AND THE SERVICE TECHNICIAN IDENTIFIED THE THROTTLE BODY AS THE CULPRIT ($425 TO REPAIR). I'VE LEARNED SUBSEQUENT TO MY EXPERIENCE THAT THIS PROBLEM IS QUITE COMMON WITH 2009 - 2011 MERCURY MILANS. THE THROTTLE BODY REPAIR IS COVERED FOR 2 YEARS. I'M CONCERNED THAT THIS PROBLEM MAY REPEAT. *TR

I WAS DRIVING ON THE HIGHWAY, ON MY WAY HOME WHEN MY CAR SEEMED LIKED IT STALLED. THE WRENCH IMAGE ON THE DASH BOARD APPEARED, AND I COASTED MY CAR OFF OF THE HIGHWAY BECAUSE I WAS COMING UP TO AN EXIT. ONCE MY CAR SLOWED DOWN TO ABOUT 10-15 MPH THE CAR SEEMED LIKE IT WAS ACTUALLY JUMPING, OR BUCKING AND TRYING TO DRIVE AT A VERY SLOW PACE. I PULLED THE CAR OVER TO THE SIDE OF THE ROAD, AND SHUT THE CARE OFF. I RESTARTED THE CAR, AND THE SAMETHING HAPPENED WITH THE MOTOR RUNNING ROUGH, AND THE IMAGE OF THE WRENCH ON MY DASH APPEARING. I SHUT THE CAR OFF AGAIN, AND LET IT SIT FOR A COUPLE OF MINUTES, AND RESTARTED THE CAR WHILE HOLDING THE THROTTLE DOWN, AND THE CAR SEEMED TO FUNCTION FINE AFTER THAT. THIS ALSO HAPPENED THE NEXT DAY ON MY WAY TO WORK SAME EXACT SCENARIO JUST A DIFFERENT PLACE ON THE HIGHWAY. *TR

CAR IDLE AT STOP SIGN, ACCELERATED INTO HIGHWAYS TO MAKE A LEFT TURN, LOSS OF POWER, ENGINE ACCELERATING, BUT CAR MOVING VERY SLOWLY, STALLED. I PULLED THE CAR OVER ON THE SIDE OF THE ROAD, AND TURNED THE ENGINE OFF. WHEN I RESTARTED THE CAR A FEW MINUTES LATER, I WAS ABLE TO DRIVE HOME WITHOUT ANY PROBLEM. THEN, A FEW DAYS LATER, AS I WAS ON THE WAY TO FLOW AUTO IN WINSTON-SALEM, NC, ABOUT 6 MILES FROM MY HOME, THE CAR STALLED DURING ANOTHER LEFT HAND TURN FROM A STOPLIGHT. I PURCHASED THIS CAR LESS THAN 3 MONTHS AGO. IT HAD 36,205 MILES ON IT AT PURCHASE. FLOW AUTO SAYS THE PROBLEM IS THE THROTTLE DRIVE AND IT ISN'T COVERED UNDER THE WARRANTY. WITHIN 90 DAYS OF PURCHASE, I HAVE TO PAY $662 FOR A REPAIR THAT HAS BEEN REPORTED THOUSANDS OF TIMES BY OWNERS OF FORD FOCUS AND MERCURY MILAN OWNERS, SINCE THE CAR WAS PRODUCED. *TR

SUDDEN LOSS OF ACCELERATION OR ABILITY TO DRIVE. IMMEDIATE DISPLAY OF ICON SHOWING MECHANICAL PROBLEM. TOWED TO DEALER, WHERE THROTTLE BODY FAILURE WAS DIAGNOSED. THIS INCIDENT OCCURRED ON A TREACHEROUS STRETCH OF I-40 ENTERING NORTH CAROLINA, WHERE SHOULDER IS VERY NARROW, AND WE BARELY ESCAPED INJURY AND/OR DEATH. *TR

I PURCHASED A 2010 MERCURY MILAN IN DEC OF 2012 WITH 26000 MILES. A FEW WEEKS AFTER I PURCHASED THIS VEHICLE THE CHECK ENGINE LIGHT CAME ON. I TOOK IT BACK TO THE DEALER AND THE CODE THAT CAME UP WAS EMISSIONS. THEY REPLACED THE CAR BATTERY AND SUPPOSEDLY CHECKED AND THERE WAS NOTHING ELSE WRONG WITH THE CAR. ALL THEY EVER ASK ME IS DO I ALWAYS GO TO THE SAME GAS STATION OR IF IT HAPPENS AFTER I GET GAS AT WHICH I ANSWERED NO. IT'S NOW BEEN LESS THEN A YEAR SINCE I PURCHASED THE CAR AND THE LIGHT HAS COME BACK ON 5 TIMES. I'M SURE IF I TOOK THE CAR IN AS SOON AS THE LIGHT CAME ON IT WOULD BE MORE TIMES BUT I DON'T ALWAYS HAVE THE TIME AND SCHEDULE AND THEY DON'T ALWAYS HAVE A LOANER RIGHT AWAY SO AT TIMES IT TAKES ME OVER A MONTH TO TAKE IT IN. THIS IS A HASSLE AND ALL I GET TOLD IS THAT THEY CAN'T FIND ANYTHING AND THEY RESET THE LIGHT BUT IT ALWAYS SEEMS TO COME BACK ON. I DON'T KNOW WHAT TO DO AND AT THIS POINT I'M THINKING IF LOOKING INTO LEMON LAW. HAS ANYONE ELSE EVER HAD THIS PROBLEM? I HAD A 2007 MERCURY MILAN IN THE PAST AND I NEVER HAD THIS PROBLEM. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE TRAVELING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY LOST ACCELERATION POWER AS THE MIL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS SHUT DOWN AND RESTARTED, AND FUNCTIONED NORMALLY. THE CONTACT ALSO MENTIONED THAT THE FAILURE WAS EXPERIENCED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000. UPDATED 12-26-13 *BF THE THROTTLE BODY WAS REPLACED. UPDATED 12/30/13