2010 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING 55 MPH, THE VEHICLE SHOOK WITH A JERKING MOTION AND SHUT OFF. THE WRENCH WARNING ICON AND THE CHECK ENGINE LIGHT SIMULTANEOUSLY ILLUMINATED WHEN THE FAILURE OCCURRED. THE VEHICLE RESTARTED WITHIN A MINUTE BUT OPERATED FOR AN UNPREDICTABLE TIME AND DISTANCE. THE CONTACT CLEANED THE THROTTLE BODY AND STARTED THE ENGINE BUT IT SHUT OFF AGAIN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 11/5/13*CN THE CONSUMER PURCHASED THE PART, AND INSTALLED IT HIMSELF. UPDATED 11/12/13

DRIVING DOWN RURAL HIGHWAY TRAVELING AT 58MPH AND SUDDENLY LOST ALL POWER AND CAR STARTED BUCKING. ABLE TO PULL OFF AND COAST TO STOP. ROUGH IDLING. WRENCH LIGHT CAME ON WHEN THIS HAPPENED. TURNED OFF CAR AND RESTARTED 5 MIN LATER. WRENCH LIGHT WENT OUT. PROCEED TO DRIVE AND APPROACHED 58 AGAIN INCIDENT HAPPENED AGAIN. SAME SYMPTOMS BUT NOW ENGINE LIGHT CAME ON. TURNED OFF CAR AND WAITED OVER 15 MIN. TO RESTART. RESTARTED AND WRENCH LIGHT WENT OUT BUT ENGINE LIGHT REMAINED ON. ABLE TO DRIVE HOME ON SHOULDERS AT SPEEDS NOT ABOVE 40 MPH. CALLED DEALERSHIP AND NOT COVERED UNDER DRIVETRAIN/EMISSIONS STANDARD MANUFACTURES WARRANTY. NEED TO DIAGNOSE IT IN SHOP AT LABOR RATES. NO MONEY. *TR

I WAS DRIVING ON A LOCAL ROAD. SUDDENLY THE CAR LOST POWER AND THE WRENCH LIGHT WAS ON. IT COULD ONLY GO VERY SLOWLY BEFORE I PARKED IT ON THE ROADSIDE. I WAITED FOR SEVERAL MINUTES AND STARTED THE ENGINE, THEN EVERYTHING SEEMED JUST FINE AND THE WRENCH LIGHT WENT OFF. AFTER THE TRIP I TRIED TO CONNECT OBDII CODE READER BUT CANNOT GET ANY ERROR CODE. *TR

THE CAR LOST ALL ACCELERATION ON THE HIGHWAY. I WAS DRIVING 65 IN THE MIDDLE LANE AND HAD TO GET OVER TO THE SHOULDER WITH NO WAY TO ACCELERATE. THE WRENCH WARNING LIGHT APPEARED ON THE DASH. TURNED THE CAR OFF AND RESTARTED IT AND IT WORKED FINE FOR THREE DAYS. TOOK IT TO THE DEALERSHIP AND IT IS THE THROTTLE BODY GOING BAD. THIS COSTS $420.00 TO REPLACE. THIS IS A TERRIBLE HAZARD AS THE ONLY THING YOU CAN DO IS HOPE TO COAST TO THE SHOULDER OF THE ROAD SAFELY. *TR

DRIVING APPROXIMATELY 30 MPH, THE CAR COASTED TO A STOP AND THE WRENCH SHOWED ON THE DASHBOARD. WAITED A SHORT WHILE, RESTARTED AND IT WAS OKAY. DID NOTICE SOME LURCHING AND THE CAR FELT LIKE IT WAS IN THE WRONG GEAR, PRIOR TO THE SECOND INCIDENT ON 10/07/20. DRIVING THROUGH AN INTERSECTION AT 30 MPH, WRENCH SHOWED ON DASHBOARD AND CAR SLOWED TO A CRAWL. I HAD TO MAKE IT THROUGH THE BUSY INTERSECTION AND OFF RAMP FROM A HIGHWAY IN ORDER TO SAFELY GET THE CAR OFF THE ROAD. I COULD HAVE BEEN REAR-ENDED BOTH TIMES, TO SAY NOTHING ABOUT THE FEAR OF YOUR CAR JUST CONKING OUT IN THE DARK AT 5:30AM. THE 3 YEAR/36,000 MILE WARRANTY EXPIRED MAY 27, 2013... AND MY CURRENT MILEAGE IS 35,581 MILES!!!!!!!!!! 111 DAYS OVER THE MONTHS AND 419 MILES UNDER THE WARRANTY.... SO, I AM PAYING AROUND $300+ TO HAVE THIS FIXED. WITH ALL THE EXACT COMPLAINTS AS HAPPENED TO OTHERS, I AM SURPRISED FORD DID NOT SEND A NOTICE TO OWNERS TO GET IT FIXED OR FACE THE POTENTIAL OF BEING INVOLVED IN A CRASH... THANK YOU. *TR

JUST AFTER MOVING FROM A STOP AT A RED LIGHT, WHILE ACCELERATING, THE VEHICLE BEGAN TO LOSE POWER. AS I DRIFTED OFF THE SIDE OF THE ROAD THE "WRENCH" ICON ON THE DASH ILLUMINATED, WHICH INDICATES THROTTLE BODY ISSUES, AMONG OTHER POSSIBLE THINGS. I HAD TO STOP THE VEHICLE AS THE VEHICLE WAS UNABLE TO MOVE UNDER ANY POWER, AND SHUT THE VEHICLE OFF. I RE-STARTED IT AND I WAS ABLE TO CONTINUE ON MY WAY. THE ICON WAS NOT ILLUMINATED. THIS HAS SINCE OCCURRED APPROXIMATELY FIVE (5) TIMES SINCE THE INITIAL INSTANCE. THERE WAS NEVER ANY INDICATION OF PERFORMANCE ISSUES PRIOR TO THIS FIRST INSTANCE. IN RESEARCHING THE OCCURRENCE I BECAME AWARE OF THE FACT THAT THIS HAS BEEN AN ISSUE WITH THE THROTTLE BODIES ON SEVERAL FORD PRODUCTS MANUFACTURED AROUND THE SAME TIME AS MY MERCURY, AND THAT THERE IS APPARENTLY AN INVESTIGATION ALREADY IN PROGRESS. *TR

DRIVER WAS PROCEEDING ON I-290 IN LEFT LANE AT SPEED OF 60MPH WITH MODERATE TRAFFIC. THE ENGINE STARTED MISFIRING AND BUCKING WITHOUT WARNING AND THE VEHICLE EXPERIENCED A DRASTIC REDUCTION OF SPEED NEARLY CAUSING ACCIDENT FROM BEHIND SINCE THE SPEED REDUCTION WAS WITHOUT WARNING. THE WRENCH LIGHT ILLUMINATED. THE ENGINE CONTINUED TO DECELERATE AND CREATED A SITUATION WHERE DRIVER COULD NOT CHANGE LANES TO RIGHT AND WAS FORCED TO MOVE TO LEFT SHOULDER. THE ENGINE COMPLETELY STALLED AND SHUT OFF BEFORE CAR STOPPED. AFTER 30 MINUTES, VEHICLE STARTED AND OPERATION RESUMED. SERVICE DEPARTMENT DENIED ANY PROBLEM WITH VEHICLE. 3 WEEKS LATER, WHILE TRAVELING 55 MPH ON NY RTE 33, THE VEHICLE STALLED AGAIN AT HIGHWAY SPEED. THE ENGINE COULD BE RESTARTED BUT ONLY OPERATED WITH VERY ROUGH CONDITION. THIS VEHICLE IS UNFIT AND UNSAFE TO BE OPERATED ON A PUBLIC HIGHWAY. *TR

THE DATE OF THE OCCURRENCE IS UNKNOWN. THE CAR CURRENTLY HAS 24,000 MILES ON IT. THE LEFT TAIL LIGHT DOES NOT WORK AND THE LEFT BRAKE LIGHT DOES NOT WORK. THE RIGHT BRAKE LIGHT WORKS WHEN THE HEADLIGHTS ARE OFF (AS IN DAYLIGHT) BUT DOES NOT WORK WHEN THE HEADLIGHTS ARE ON (AS AT NIGHT). THE RIGHT TAIL LIGHT WORKS WHEN THE HEADLIGHT SWITCH IS ON BUT IS VERY BRIGHT, INDICATING THAT THE BRAKE LIGHT IS ON, EVEN THOUGH THE BRAKE PEDAL IS NOT DEPRESSED. OBVIOUSLY, THERE IS A DEFECT IN THE CIRCUITRY. ALL OF THE LONG-LIFE LED BULBS COULDN'T HAVE FAILED AT ONCE. THE DEALER WANTS TO CHARGE US $550 PER LIGHT UNIT TO SUPPOSEDLY CORRECT THE PROBLEM. THIS IS A SERIOUS DESIGN DEFECT SAFETY ISSUE AND SHOULD RESULT IN A RECALL. *TR

INTERMITTENT PROBLEM WHICH OCCURRED AT VARIABLE SPEEDS (25 MPH, 40 MPH, 60 MPH) WITH RAPIDLY INCREASING FREQUENCY IN THE WEEK BEFORE THE THROTTLE BODY WAS REPLACED. WHILE DRIVING, THE ENGINE SEEMED TO SHIFT OUT OF GEAR. HOWEVER, THERE WAS NO INCREASE IN RPM IN RESPONSE TO THE ACCELERATOR. PULLED TO SIDE OF ROAD WITH VERY LOW RPM, THE VEHICLE WAS TURNED OFF AND THEN RESTARTED EACH TIME WITHOUT PROBLEM. *TR

I WAS DRIVING APPROX 60 MPH ON A HIGHWAY. MY CAR "JERKED" FORWARD ONCE, AND I COMPLETELY LOST THE ABILITY TO ACCELERATE. AFTER MOVING TO THE SHOULDER OF THE ROAD, MY CAR WAS SHAKING AND DIFFICULT TO PUT IN PARK DUE TO THE SHAKING. CAR WOULD START UP AGAIN, BUT DID NOT HAVE THE ABILITY TO ACCELERATE EXCEPT IN LOW DRIVE. WOULD NOT ACCELERATE EXCEPT IN LOW. HAD TO TOWED TO THE DEALERSHIP, WHERE THE THROTTLE BODY NEEDED REPLACED AND KAM RESET. THIS IS A 2010 CAR, FAIRLY NEW. *TR