2010 MERCURY MILAN Complaints

I WAS ROLLING UP TO A RED LIGHT. THE TRAFFIC LIGHT TURN GREEN, I STEPPED ON THE GAS PEDAL AND THERE WAS NO RESPONSE I TURNED AND COASTED INTO A STORE PARKING LOT. THE ENGINE KEPT ON RUNNING AT A VERY LOW RPM. IT WAS IDLING. I JUST SPENT &300 ON A NEW THROTTLE BODY AND MOTOR ASSEMBLY. *TR

WHEN THE HEADLIGHTS ARE ON THE BRAKE LIGHTS DO NOT WORK. WHEN THE HEADLIGHTS ARE OFF THE BRAKE LIGHTS WORK. WHEN YOU TURN ON THE HEADLIGHTS THE BRAKE LIGHTS GO ON. THE MIDDLE BRAKE LIGHT IN THE REAR WINDOW DOES WORK. TOOK CAR TO FORD DEALER, $149. FOR DIAGNOSIS. DEALER SPOKE WITH FORD AND THEY ARE WILLING TO MAKE REPAIR AT A COST OF $100. RATHER THEN $1000. WHICH IS WHAT IT WOULD COST IF FORD DID NOT PAY FOR REPAIR. I NOTICED THAT OTHERS HAD THE SAME PROBLEM. NOW I AM WORRIED THAT SOMETHING ELSE MAY GO WRONG WITH THE ELECTRICAL SYSTEM. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN THE CAR JERKED ABRUPTLY AGAIN AND I LOST ALL POWER. I PUT MY TURN SIGNAL ON AND WAS ABLE TO TURN OFF A SIDE ROAD. THE WRENCH CAME ON AGAIN. IT HAPPEN THE NEXT DAY AS WE WERE ATTEMPTING TO DRIVE BACK HOME. WE TRIED TO DRIVE THE CAR BACK HOME IN MANUAL AND IT WORKED JUST FINE. I GOT OUR CAR INTO OUR LOCAL CAR DEALERSHIP AND THEY SAID THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. SO AFTER FORKING OUT $375, IT HASN'T DONE ANYTHING SINCE. THE REASON I'M FILING THIS COMPLAINT IS THAT IF THE THROTTLE BODY WOULD'VE ACTED UP WHILE WE WERE TRAVELING THROUGH THE HILLY ROADS IN CINCINNATI, WE WOULD'VE BEEN IN A SEVERE CAR ACCIDENT. THIS PROBLEM IS A HUGE CONCERN AS YOU LOSE ALL CONTROL OF THE CAR. YOU HAVE NO GAS AND THE RPM'S JUST QUIVER ON THE DASH. IF I HADN'T BEEN ABLE TO PULL OFF OF THE SIDE OF THE ROAD, WE WOULD'VE BEEN HURT DUE TO A CAR CRASH. THIS CONCERN NEEDS TO BE SENT TO FORD/MERCURY AS THIS SEEMS TO BE A HUGE PROBLEM ONCE I RESEARCHED IT. WE WERE FORTUNATE THAT THIS DIDN'T HAPPEN WHILE WE WERE TRAVELING 70 MPH ON I-75 IN OHIO ON OUR WAY BACK. THE PROBLEM WITH THE THROTTLE BODY NEEDS TO BE ISSUED AS A RECALL. IT IS GOING TO GET SOMEONE IN A VERY BAD ACCIDENT OR KILLED. *LN

HUSBAND SAW BRAKE FLICKER-MONITORED IT OVER NEXT YEAR-FIGURED LOOSE BULB. ONE TIME WENT OUT BUT CAME BACK ON. WENT IN FOR OIL CHANGE 9-25-13 MECHANIC NOTICED FLICKERING AND AT TIMES NOT WORKING.CHECKED CONNECTIONS-OK AT THIS TIME. DETERMINED VEHICLE NEEDS NEW OTR MNTD TAIL LAMP EST. $402.THE LED BULB IS UNDER $10,BUT MUST REPLACE ENTIRE UNIT! NOTIFIED FORD AND NOTICED OTHERS HAVE HAD SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE SIMULTANEOUSLY SHOOK, JERKED AND DECELERATED TO 5 MPH AS THE WRENCH WARNING ICON ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

ON 12 SEPTEMBER I WENT TO TAKE OFF FROM A LIGHT AND THE CAR HAD NO ACCELERATION, AND THE WRENCH LIGHT CAME ON IN CONTROL PANEL...I WAS ABLE TO COAST TO THE SHOULDER ON OTHER SIDE OF INTERSECTION AND PLACED THE CAR IN PARK AND TURNED IT OFF. WHEN I TURNED THE CAR BACK ON IT STARTED FINE AND THE LIGHT WAS NO LONGER ON. IT WAS ABOUT TWO WEEKS LATER ON 27 SEPTEMBER WAS DRIVING TO WORK ON A 2-LANE ROAD GOING ABOUT 45 MPH AND THE CAR LOST ALL ACCELERATION AND THE WRENCH LIGHT CAME BACK ON. THERE WAS NOT MUCH OF A SHOULDER TO PULL OFF ON BUT FOUND A SPOT AND PLACED CAR IN PARK AND TURNED IT OFF. I SMELLED A SLIGHT BURNING SMELL SO WAITED LITTLE BIT LONGER THAN LAST TIME AND TURNED THE CAR BACK ON. IT STARTED UP AND THE LIGHT WAS NO LONGER ON AND IT DROVE FINE. I TOOK TO A MECHANIC ON SATURDAY MORNING AND TOLD ME THE DIAGNOSTIC COULD NOT PRODUCE A CODE BECAUSE THE INCIDENT COULD NOT BE REPLICATED BUT BELIEVED IT WAS THE THROTTLE BODY AND NEEDED A REPLACEMENT. *TR

WRENCH ICON APPEARS AND ENGINE RPM DROPS AND VEHICLE SLOWS WHILE UNABLE TO ACCELERATE. ENGINE SURGES AT IDLE SLIGHTLY BELOW 1,000 RPM. IF VEHICLE IS SHUTOFF AND THEN RESTARTED IT WILL OPERATE FOR AN UNPREDICTABLE TIME/DISTANCE. VERY DANGEROUS TO DRIVE DUE TO UNPREDICTABILITY. VEHICLE HAS BEEN DRIVEN APPROXIMATELY 140 MILES SINCE FIRST SHUTOFF AND HAS SHUT OFF NUMEROUS TIME SINCE. ON 9/27/13 IT SHUTOFF FOUR TIMES IN 12 MILES. WIFE IS TERRIFIED TO OPERATE THIS CAR. VEHICLE WILL REMAIN PARKED BECAUSE OF POTENTIAL LIFE-THREATENING SAFETY HAZARD. HOPEFULLY A RECALL FOR THIS WILL OCCUR. *TR

MY 2010 MERCURY MILAN PREMIER STALLED - CHECK ENGINE CAME ON - I WAS UNABLE TO MOVE FORWARD AS IT SEEMED IT WAS TRYING TO MOVE FORWARD BUT WOULD NOT - HAD THE CODE CHECKED AND IT WAS P2112 - THROTTLE ACTUATOR-CONTROL SYSTEM - STUCK CLOSED PERMANENT WAS THE MESSAGE FOR THIS CODE - WAS NOT EXPECTING THIS AT ALL - WAS DRIVING PERFECT AND THIS HAPPENED SUDDENLY - MY CONCERN IS HAD THIS HAPPENED ON AN INTERSTATE HIGHWAY - WHAT WOULD I HAVE DONE? FROM WHAT I READ THIS IS VERY DANGEROUS - AND IS THERE A RECALL FOR THIS SAFETY CONCERN? *JS

7I BOUGHT MY CAR WITH AROUND 20,000 MILES ON IT AND EXPERIENCED JERKING, ROUGH IDLING, AND A COMPLETE LOSS OF POWER WHEN DRIVING. I RETURNED IT TO THE DEALERSHIP A TOTAL OF 3 TIMES FOR THIS ISSUE. I WAS TOLD IT WAS A TRANSMISSION ISSUE AND THEY WERE RESETTING SOMETHING THAT HAD TO DO WITH THE COMPUTER IN THE TRANSMISSION. AFTER THE FIRST INSTANCE OF THE CAR STALLING, I GOOGLED ANY ISSUES WITH MY PARTICULAR VEHICLE AND CAME UPON A THROTTLE BODY PROBLEM. I MENTIONED THIS TO THE DEALERSHIP ON SEVERAL OCCASIONS AND WAS TOLD THAT THIS WAS NOT A COMMON ISSUE, NOR WAS IT THE PROBLEM WITH MY VEHICLE. LAST WEEK, I WAS DRIVING TO WORK, MY CAR COMPLETELY STALLED WHILE GOING 75MPH ON A 4 LANE HIGHWAY. I WAS ALMOST REAR ENDED BY THE SEMI THAT WAS BEHIND ME AS MY CAR'S SPEED SUDDENLY, AND WITHOUT WARNING, DROPPED BY OVER 15MPH. I MADE MY WAY TO THE RIGHT SIDE AND SLOWLY COASTED UP AN OFF RAMP TO GET OFF THE HIGHWAY (AS THERE WAS NO SHOULDER). EVEN IF YOU PRESS THE GAS, NOTHING HAPPENS. YOU DO NOT ACCELERATE AT ALL. I TURNED THE CAR OFF AND RESTARTED IT. I DROVE MAYBE 5 MINUTES AND IT STALLED AGAIN. I HAD TO RESTART MY CAR A TOTAL OF 5 TIMES ON THE 7 MILE DRIVE TO WORK THAT DAY AND WAS ALMOST HIT BY OTHER CARS JUST ABOUT EVERY TIME. I CALLED MY PERSONAL MECHANIC AND HAD IT TOWED TO HIM INSTEAD OF THE DEALERSHIP BECAUSE I WAS TOLD THAT THIS WAS A DIFFERENT ISSUE THAN MY PREVIOUS 3 VISITS TO THE DEALERSHIP AND FORD WOULD NOT BE COVERING IT UNDER MY WARRANTY. THE MECHANIC REPLACED THE THROTTLE BODY AND MY CAR RUNS PERFECTLY NOW. HE SAID WHEN HE CALLED AROUND TO GET A PART HE HAD A HORRIBLE TIME EVEN FINDING ONE BECAUSE THEY ARE ON BACK ORDER DUE TO THIS BEING SUCH A HUGE ISSUE ACROSS THE COUNTRY. I'VE BEEN TELLING THE DEALERSHIP FOR 25,000 MILES AND ALMOST 2 YEARS THIS WAS WHAT WAS WRONG WITH MY CAR AND NOW ITS SUDDENLY NOT COVERED UNDER MY WARRANTY. *JS