2010 MERCURY MILAN Complaints

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO DECELERATE WITH A REDUCTION IN ENGINE RPMS. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE WAS ABLE TO OPERATE NORMALLY. THE FAILURE RECURRED ON TWO SEPARATE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

TRAVELING ON THE FREEWAY DURING RUSH HOUR AT APPROXIMATELY 70MPH WHEN MY 2010 MERCURY MILAN BEGAN LOSING SPEED, IN SPITE OF PRESSING ACCELERATOR TO THE FLOOR. GOT THE CAR TO THE EMERGENCY LANE AND TURNED IT OFF. WAITED APPROXIMATELY THREE MINUTES AND RESTARTED ENGINE AND ALL WAS WELL AGAIN. THIS PROBLEM HAS HAPPENED EACH DAY FOR THE LAST THREE DAYS--NEARLY KILLING ME ON SATURDAY. COULD NOT GET IT IN ANYWHERE FOR DIAGNOSIS BECAUSE OF THE WEEKEND. DID INTERNET SEARCH AND FIND THIS SITE, WHICH HAS MORE THAN 250 COMPLAINTS OF THE SAME PROBLEM!!!!!! I EVEN CALLED A FORD DEALERSHIP AND THE SERVICE REPRESENTATIVE TOLD ME THAT IT SOUNDED LIKE A FUEL FILTER. C'MON FORD, YOU KNOW THERE IS A PROBLEM, HERE. I AM GOING TO THE DEALERSHIP TOMORROW, MONDAY, AND WILL INSIST ON THIS PROBLEM BEING FIXED WITHOUT ANY COST TO ME. I URGE EVERYONE TO CALL FORD AT 800-392-3673. THIS IS A VERY DANGEROUS DEFECT. THERE IS NO WARNING BEFORE THE CAR LOSES ALL ACCELERATION.

I'VE EXPERIENCED SEVERAL INSTANCES OF MY VEHICLE STALLING WHILE IN MOTION AT VARIOUS SPEEDS (30-65 MPH). AT THE DEALERSHIP IT WAS DETERMINED THAT THE PROBLEM IS WITH THE THROTTLE & THE PART IS ON BACK ORDER. IT IS MY ONLY MEANS OF TRANSPORTATION & CANNOT GET IT REPAIRED. DESPITE THE LOW MILEAGE, I AM BEING TOLD THAT THIS IS NOT COVERED UNDER THE MANUFACTURER'S WARRANTY. THIS ISSUE IS NOT DUE TO WEAR & TEAR BUT TO A MANUFACTURER'S MECHANICAL FAILURE. WHY IS THE CONSUMER RESPONSIBLE FOR THE REPAIRS TO A PREEXISTING PROBLEM IN THESE CARS?

DRIVING ALONG, ALL OF A SUDDEN MY CAR SLOWED, MY GAS PEDAL BECAME UNRESPONSIVE (WOULD NOT ACCELERATE), THE RPM'S WOULD NOT EVEN GO TO 1000, WOULD STAY BELOW THAT. WHEN I PLACED THE CAR IN PARK, THE MOTOR BEGAN TO SHAKE. AS SOON AS THE CAR LOST SPEED THE WRENCH LIGHT CAME ON. AFTER STOPPING AND TURNING OFF THE CAR AND RESTARTING, THE WRENCH LIGHT WAS GONE AND CAR RAN FINE. THIS HAPPENED TO ME 3 DAYS IN A ROW AT DIFFERENT SPEEDS, DIFFERENT MILES IN BETWEEN OCCURRENCES. TOOK THE CAR TO MY TRUSTED MECHANIC ( AFTER SECOND OCCURRENCE), THEY COULD NOT FIND THE PROBLEM. AFTER THE THIRD OCCURRENCE I TOOK IT TO THE FORD DEALERSHIP AND THEY KNEW WHAT THE ISSUE WAS RIGHT AWAY AND FIXED IT IN LESS THAN AN HOUR AND PROCEEDED TO CHARGE ME $171.00 FOR THE THROTTLE BODY AND $330.00 IN LABOR FOR AN HOUR OF WORK. PLEASE KEEP INVESTIGATING AS THIS IS VERY DANGEROUS AND SEEMS TO BE A COMMON PROBLEM WITH THIS CAR. I WAS ON A HIGHWAY TWICE AND WAS FORTUNATE TO GET INTO A MIDDLE TURN LANE BEFORE BEING REAR ENDED. IT WAS A CLOSE CALL AND VERY SCARY AS I WAS POWERLESS TO DO ANYTHING BUT STOP THE CAR ON A VERY BUSY ROAD AND PRAY TO NOT GET IN AN ACCIDENT. IT IS UNFAIR THAT I HAD TO PAY ALMOST $600 TO REPLACE A DEFECTIVE PART. THE MANUFACTURER SHOULD BE RESPONSIBLE.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED AS THE WRENCH WARNING ICON ILLUMINATED. THE CONTACT MERGED TO THE SHOULDER AND RESTARTED THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE INSPECTED WHERE THE VEHICLE WAS DIAGNOSED WITH THROTTLE BODY ISSUES. THE VEHICLE WAS THEN TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER FOR REPAIRS. THE VEHICLE WAS TAKEN NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

STOP AT RED LIGHT AND THE CAR REFUSE TO ACCELERATE. HAD TO COAST TO THE SIDE OF THE ROAD. WHEN CAR IS CUT OFF AND TURN BACK ON IT WILL RUN FOR A LITTLE WHILE AND DOES THE SAME THING AGAIN. KIDS IN THE CAR ON THE SIDE OF THE ROAD. WHEN I FIRST GOT THE CAR THE TRANSMISSION WENT OUT, HAD IT LESS THAN 2 WKS. NOW THIS IS HAPPENING, COST OVER 600.00 DOLLARS FOR SOMETHING THAT IS MANUFACTURED SCREW UP. I NEED MY CAR TO GET KIDS TO SCHOOL AND WORK. ALL THESE COMPLAINTS ABOUT THE SAME PROBLEM NEEDS A RECALL VERY QUICK BEFORE SOMEONE GETS INTO AN ACCIDENT. *TR

I WAS DRIVING MY MERCURY MILAN WHEN IT STARTING SURGING AND THEN LOST ALL POWER.SINCE THAT DATE IT HAS HAPPENED TO ME AT LEAST 50 MORE TIMES, SOME WORSE THEN OTHERS.THIS IS VERY DANGEROUS AS IT HAS HAPPENED AS I HAVE ENTERED INTERSECTIONS, PUTTING MY LIFE IN DANGER OF BEING HIT !! I HAVE TAKEN IT TO THE DEALER BUT THEY SAID IT IS NO LONGER UNDER WARRANTY SO IT WOULD COST OVER $600 WHICH I DO NOT HAVE.THIS IS MAKING ME SICK AS NOW I AM AFRAID TO DRIVE MY CAR EVEN THOUGH I HAVE TO IN ORDER TO GET BACK AND FORTH FROM WORK!! *TR

DRIVING TO WORK ONE MORNING MY CAR APPEARED TO STALL WITHOUT WARNING ON THE INCLINE OF A VIADUCT. IT SLOWED DRAMATICALLY WITHOUT ME BRAKING, SO THERE WERE NO BRAKE LIGHTS TO WARN OTHER DRIVERS. I WAS FORTUNATE THE DRIVER BEHIND ME WAS PAYING ATTENTION AND DID NOT RUN INTO ME. I MADE AN EMERGENCY MANEUVER TO GET OFF THE ROAD, AND CALLED AAA FOR A TOW. WHILE ON HOLD WITH AAA, I RESTARTED MY CAR. IT APPEARED TO BE WORKING NORMALLY, SO I WENT TO WORK WITHOUT INCIDENT. LATER IN THE DAY MY CAR SEEMED TO STALL AGAIN ON THE WAY TO LUNCH. THIS WAS IN A REMOTE AREA WITH NO OTHER TRAFFIC. AGAIN IT RESTARTED, AND WORKED FINE ON MY RETURN TO WORK. WHILE DRIVING HOME IT HAPPENED A THIRD TIME IN A CONSTRUCTION ZONE. I HAD TO PULL OVER NEAR HUGE ROLLERS THAT WERE LEVELING NEWLY LAID ASPHALT. LUCKILY IT STARTED AGAIN AND I MERGED BACK INTO CONSTRUCTION TRAFFIC AND DROVE HOME. I CALLED THE FORD DEALER I BOUGHT THE CAR FROM. THEY TOLD ME OVER THE PHONE IT SOUNDED LIKE ANOTHER BAD THROTTLE BODY. I GOT A RIDE TO WORK THE NEXT DAY, AND TOOK IT IN AS SOON AS I COULD GET AN APPOINTMENT. THE FORD DEALER REPLACED THE THROTTLE BODY, AND I HAVE HAD NO PROBLEMS SINCE. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE STALLED SPORADICALLY. THE CHECK ENGINE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO THE MECHANIC WHERE A DIAGNOSTIC WAS PERFORMED, WHICH LOCATED THE FAILURE AT THE THROTTLE BODY ACTUATOR. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 104,000.

WHILE DRIVING ON INTERSTATE AT 70 MILES PER HOUR, THE CAR JERKED AND THE CAR IMMEDIATELY DECELERATED. THE THROTTLE WARNING LIGHT CAME ON AND WE HAD TO MANEUVER THROUGH MULTIPLE LANES OF TRAFFIC TO GET TO THE SHOULDER. THE CAR WAS IDLING VERY ROUGH. PARKED THE CAR AND TURNED OFF THE IGNITION. RESTARTED THE CAR AND IT RAN FINE FOR 2 DAYS, WHEN IT OCCURRED AGAIN, THIS TIME WE WERE DRIVING AT 40 MILES PER HOUR. IT HAS SINCE OCCURRED 5 MORE TIMES, MOSTLY AT HIGHWAY SPEEDS, DURING RUSH HOUR. THIS HAS OCCURRED BOTH WITH THE AIR CONDITIONER RUNNING AND WHEN IT WAS OFF. WE HAVE COME VERY CLOSE TO BEING REAR-ENDED MULTIPLE TIMES, WE WERE NOT IN SAFE SITUATIONS AND THIS IS OUR ONLY VEHICLE. I AM UNABLE TO AFFORD A RENTAL CAR AND THE DEALERSHIP WILL NOT PROVIDE US WITH A SAFE VEHICLE. *TR