2010 MERCURY MILAN Complaints

VEHICLE STALLS OUT , NO RPM'S, OVER $400 IN REPAIRS TO AN ITEM THAT SHOULD LAST A LIFETIME IN A VEHICLE, I UNDERSTAND THIS IS A COMMON PROBLEM IN FORD FUSION AND MERCURY MILAN'S. THE ELECTRONIC THROTTLE BODY SHOULD BE A RECALLED ITEM. THIS COULD CAUSE AN ACCIDENT IF VEHICLE STALLS ON A MAJOR HIGHWAY. *TR

2010 MERCURY MILAN. CONSUMER WRITES IN REGARDS TO SUDDEN DECELERATION WHILE STEPPING ON GAS PEDAL. *SMD THE CONSUMER STATED EVEN THOUGH HE WAS STEPPING ON THE GAS PEDAL, THE VEHICLE WAS SHAKING AND LURCHING. THE VEHICLE WOULD NOT MOVE ANY FASTER. THE VEHICLE WAS TOWED TO THE DEALER, WHERE THEY REPLACED THE THROTTLE BODY AND REPROGRAMMED THE PCM.

AT DUSK ON SATURDAY SEPTEMBER14,2013 TRAVELING NORTH BOUND ON 6 LANE INTERSTATE I-55 IN FAR LEFT LANE AT 67 MPH WITH CRUISE CONTROL ON THE CAR BEGAN TO SLOW RPM RETURNED TO IDLING SPEED UNDER 800 RPM AND WAS UNRESPONSIVE TO ACCELERATOR PRESSURE. THE TRAFFIC WAS HEAVY AND I WAS LUCKY TO BE ABLE TO MOVE ACROSS LANES AND REACH THE SHOULDER BEFORE CAR HAD SLOWED TO 5 MPH. THE WRENCH LIGHT CAME ON. SHUT OFF THE CAR RESTARTED IT AND ACCELERATOR WAS RESPONSIVE BEGAN TO ACCELERATE TO MERGE BACK ON TO HIGHWAY AND AGAIN LOST POWER. SHUT OFF CAR AGAIN AND ACCELERATING VERY SLOWLY WAS ABLE TO REACH AN EXIT ABOUT 1 MILE AWAY BEFORE CAR AGAIN LOST POWER. CALLED FOR A TOW BACK HOME AS VEHICLE WAS UNSAFE. CAR TAKEN TO DEALERSHIP SEPTEMBER 16TH FOR REPAIR AND THE THROTTLE BODY NEEDED TO BE REPLACED. I LEARNED ON LINE THAT THIS SEEMS TO BE A COMMON PROBLEM WITH CERTAIN FORD AND MERCURY PRODUCTS BUT THERE HAS BEEN NO RECALL TO FIX THIS DEFECTIVE PART WHICH PUTS THE DRIVER AND PASSENGER IN GRAVE DANGER WHEN THE THROTTLE BODY MALFUNCTIONS .LUCKILY I WAS IN A FAIRLY POPULATED AREA AND CELL PHONE SERVICE WAS AVAILABLE. I FEAR WHAT COULD HAVE HAPPENED IF TRAFFIC HAD BEEN EVEN HEAVIER OR BEEN IN A MORE REMOTE AREA. THESE PRODUCTS SHOULD BE RECALLED AS THEY PRESENT A SERIOUS SAFETY ISSUES FOR DRIVERS. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ACCELERATOR FAILED TO RESPOND TO ACCELERATION ATTEMPTS WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE FAILURE RECURRED APPROXIMATELY ONE MILE AFTER STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE MECHANIC STATED THAT THROTTLE BODY MOTOR ASSEMBLY HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 18,925. THE APPROXIMATE CURRENT MILEAGE WAS 19,100. UPDATED 10/17/13*LJ UPDATED 10/25/2013 *JS

DRIVING AT HIGHWAY SPEEDS VEHICLE STALLS OUT WITHOUT WARNING. WHEN ATTEMPTING RESTART ENGINE LIGHT AND "ORANGE WRENCH" LIGHT TURN ON. VEHICLE DOES EVENTUALLY RESTART. *TR

WHEN LEAVING A RED-LIGHT THE THROTTLE (GAS PEDAL) DID NOT WORK. I HAD TO COAST TO OFF THE ROAD. TURN OFF THE CAR AND RE-START. AT THAT TIME THE GAS PEDAL WORKED. *TR

CAR LOST POWER . PULLED OVER TO SIDE OF EXPRESS WAY. TURNED OFF ENGINE, WAITED A COUPLE OF MINUTES. THEN RESTARTED ENGINE. CAR RAN OK. *TR

CAR SUDDENLY STALLED IN INTERSECTION WITH CROSS LANE TRAFFIC AND ON MASS TRANSIT TROLLEY TRACK. MOVE TO OTHER SIDE OF INTERSECTION AND RESTARTED FINE, THEN STALLED AGAIN ON HIGHWAY MULTIPLE TIMES. PULLED VEHICLE OVER EACH TIME AND IT RESTARTED, YET STALLED AGAIN AFTER A SHORT AMOUNT OF TIME. CHECK ENGINE LIGHT WAS ON STEADY (NON-BLINKING). HAD VEHICLE TOWED TO FORD DEALERSHIP WOULD INDICATED THE THROTTLE BODY WAS BAD AND MUST BE REPLACED. *TR

WHILE LEAVING WORK, VEHICLE RPM'S DROPPED AND CAR SURGED AND NEARLY STALLED OUT, PUSHING ACCELERATOR MADE NO INCREASE IN POWER THEN "WRENCH" LIGHT ILLUMINATED ON DASH CLUSTER, PULLED OFF TO SIDE OF ROAD WITH BRAKES APPLIED, AND PUT CAR IN NEUTRAL, RPM'S LOW AND FLUCTUATING. SHUT ENGINE OFF. STARTED ENGINE, NO SIGN OF "WRENCH" LIGHT, CAR MADE TRIP HOME, BUT RPM'S FLUCTUATED AT STOPS, ENGINE SURGING. PERFORMED INTERNET SEARCH, FOUND NHTSA ACTION NUMBER : PE13003 WHICH CONTAINS VERY SIMILAR ISSUES FOR OTHER OWNERS OF 2010 MERCURY MILAN. VERY SCARY AND VERY LUCKY NOT TO HAVE ISSUE ON FREEWAY, OR IN TRAFFIC. THANK YOU FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DRIVING 2 WEEKS AGO, GOING 45 MPH AND THE ACCELERATOR STOPPED WORKING. ENGINE WAS RUNNING AND I COULD STILL SAFELY PULL IT OVER TO THE SIDE OF THE ROAD. I TURNED THE VEHICLE OFF AND THEN BACK ON AND IT WORKED AGAIN. SINCE THERE WERE MANY AREAS OF NON-SAFE ROADS TO PULL OVER, I DECIDED TO HAVE IT TOWED HOME. IT HAS DRIVEN FINE EVER SINCE, UNTIL TODAY, GOING 55MPH, ON THE INTERSTATE, ACCELERATOR STOPS WORKING. I SAFELY PULLED OVER, TURNED OFF AND RESTARTED ENGINE. I SAFELY DROVE TO MY NEAREST FORD DEALERSHIP WHERE THEY SAY IT IS THE THROTTLE SENSOR. WHY IS THIS NOT ELIGIBLE FOR RECALL YET AS I READ THESE MANY, MANY PAGES OF POSTS ON THE SAME THING? I HAVE TO WAIT UNTIL NOVEMBER FOR THE PART AS IT IS ON BACKORDER. NO SAFE CAR TO DRIVE UNTIL THEN. *TR