2010 MERCURY MILAN Complaints

WHILE TRAVELING AT APPROX.70 MPH ON THE HIGHWAY THE VEHICLE, A 2010 MERCURY MILAN PREMIER, LOST ABILITY TO ACCELERATE. WHILE VEHICLE WAS IDLING AT 1000RPM THERE WAS NO ACCELERATION AT THE GAS PEDAL. VEHICLE PULLED TO SIDE OF ROAD, PLACED IN PARK AND RESTARTED. THIS CONDITION HAPPENED ELEVEN TIMES ON A 22 MILE COMMUTE FROM WORK. APPROXIMATELY EVERY EIGHT MINUTES. AS TRAFFIC WAS VERY HEAVY THIS WAS A VERY DANGEROUS SITUATION. VEHICLE HAS JUST OVER 36000 MILES. *TR

THE FIRST TIME THIS PROBLEM OCCURRED WAS AT A STOP SIGN. THE CAR ENGINE IDLE BECAME ERRATIC, THE ENGINE LIGHT CAME ON, AND WHEN I TRIED TO PULL AWAY FROM THE STOP SIGN THE CAR WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO SIDE OF ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES AND THEN RESTARTED. THE ENGINE RAN FINE. THE SECOND TIME THIS PROBLEM OCCURRED I WAS DRIVING AT 40 MPH. THE CAR ENGINE SPEED BECAME ERRATIC, THEN THE CAR LOST POWER AND WOULD NOT RESPOND TO THE ACCELERATOR. PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE ENGINE, WAITED APPROXIMATELY 2 MINUTES, AND THEN RESTARTED. THE ENGINE RAN FINE. TOOK THE CAR TO MY MECHANIC WHO READ THE ENGINE CODES AND TOLD ME I NEED A THROTTLE BODY. *TR

THE VEHICLE STALLS AND REQUIRES PULLING OVER TO THE SIDE OF THE ROAD. IT SPUTTERS UNTIL TURNED OFF. THEN WILL RESUME TRAVEL AFTER RESTARTING. THIS HAPPENED ON MULTIPLE OCCASIONS IN AN INTERSECTION, ON AN OFF RAMP, ON A BUSY CITY STREET. THE DEALERSHIP INITIALLY SAID THEY DIDN'T KNOW WHAT THE CAUSE WAS AND THAT I SHOULD CONTINUE DRIVING AND SEE IF IT HAPPENED AGAIN. ON JULY 7TH, DURING A SINGLE DRIVE HOME, THE CAR SHUT DOWN EVERY COUPLE OF MINUTES AND REQUIRED MY FAMILY & I PULL OVER. WE WERE ON THE SIDE OF THE ROAD MANY TIMES ON A BUSY HIGHWAY, WINDY BACK ROADS--VERY SCARY NOT KNOWING WHEN THE CAR WOULD FAIL, HOW FAST CARS BEHIND US WERE TRAVELING, WHETHER OR NOT CARS WOULD SEE US COMING AROUND A TURN... NOW THEY TELL ME THE PART NEEDED IS ON BACK ORDER BECAUSE OF THE NUMBER OF SIMILAR PROBLEMS AND THEY DON'T KNOW WHEN THE PART WILL BE IN. THE CAR IS WAY TOO DANGEROUS TO DRIVE AT THIS POINT SO I AM FORCED TO PAY FOR A RENTAL CAR UNTIL THE PART COMES IN. HOPING FOR A RECALL! *TR

DRIVING ON FREEWAY WHEN VEHICLE ACCELERATION BECAME UNRESPONSIVE. PULLED OVER TO THE SIDE OF THE FREEWAY AND COULD TELL ENGINE WAS STILL RUNNING BUT NOT WELL. TURNED VEHICLE OF USING THE KEY AND RESTARTED THE ENGINE. IT WAS A LITTLE HESITANT TO START - IT TOOK 5-6 SECONDS OF THE KEY BEING TURNED FOR IT TO START BUT HAD NO PROBLEMS AFTER UNTIL THE NEXT OCCURRENCE. THIS OCCURRED AROUND 5-6 TIMES UNTIL I COULD GET IT TO THE DEALERSHIP WITH NO REGARD FOR SPEED/ROAD CONDITIONS/DRIVING CONDITIONS. ONE MOMENT IT WAS FINE THE NEXT IT HAD NO ACCELERATION. *TR

SEVERAL INCIDENTS WITHIN A 10 DAY PERIOD WHERE THE CARE WOULD JUST DIE WHILE DRIVING. LAST INCIDENT TOOK PLACE WHILE ON THE HIGHWAY. THE CAR JUST ALL OF A SUDDEN DIES AND LOOSES POWER STEERING AND CONTROL. CAR HAS TO BE COASTED TO A STOP THEN WILL RESTART. THIS IS MY WIFE'S CAR AND MY DAUGHTER AND HER WERE ON THEIR WAY TO A PRACTICE WHEN THE LAST INCIDENT TOOK PLACE. INITIALLY I THOUGHT IT MIGHT BE BAD FUEL. I TOOK IT TO THE FORD DEALER WHO SAID THIS WAS NOT COVERED UNDER WARRANTY AND SAID THE REPLACEMENT FOR THE THROTTLE BODY AND VAPOR MANAGEMENT WOULD COST APPROX $800.00. LOOKING AT ARTICLES POSTED THIS IS A COMMON PROBLEM AND SHOULD HAVE BEEN RECALLED. *TR

ENGINE INTERMITTENTLY FAILS TO ACCELERATE WHEN DEPRESSING ACCELERATOR, THREW ENGINE CODE P2111. THIS PROBLEM APPEARS TO BE TEMPORARILY CORRECTED BY TURNING CAR OFF, THEN BACK ON. THIS INCIDENT HAS OCCURRED AT BOTH HIGH SPEEDS & AROUND TOWN DRIVING. ALSO NOTED THAT THE DAYS OF OCCURRENCE, THE OUTSIDE TEMPERATURE WAS OVER 90 DEGREES. *TR

I WAS TRAVELING ON A HIGHWAY 6-29 GOING 65MPH THEN THE CHECK ENGINE LIGHT CAME ON, ENGINE LOST POWER, AND I WAS UNABLE TO ACCELERATE. I COASTED TO THE SIDE OF THE HIGHWAY AND STOPPED. AFTER 20 SECONDS I RESTARTED THE CAR AND WAS ABLE TO GET WITHIN ONE MILE OF MY HOME BEFORE IT HAPPENED AGAIN. ON 6-30 I DROPPED THE CAR OFF AT THE DEALERSHIP AND ON THE WAY TO THE DEALERSHIP, IT HAPPENED AGAIN. THIS TIME I WAS ON A BUSIER HIGHWAY AND I ALMOST CAUSED AN ACCIDENT WHILE TRYING TO GET TO THE SIDE OF THE HIGHWAY EVENTHOUGH I HAD MY FOUR WAY FLASHERS ON. FORD HAS A BACK ORDER OF THE THROTTLE HOUSING THAT HAS TO BE REPLACED AND IT WILL TAKE TWO WEEKS TO GET THE NEW PART. MY CAR IS UNSAFE TO DRIVE BUT THE DEALERSHIP AND FORD WILL NOT AUTHORIZE A LOANER OR RENT WITHOUT ME PAYING FULL PRICE FOR ONE. WE HAVE A SECOND VEHICLE SO IT WAS NOT THAT BIG OF A DEAL BUT IF WE DIDN'T HAVE A SECOND VEHICLE WE WOULD HAVE HAD TO DRIVE THE CAR WITH THIS SAFETY ISSUE OR RENT A CAR AT FULL COST WITH NO ASSISTANCE FROM FORD. FORD IS MAKING A NEW THROTTLE HOUSING AND NOT USING THE OLD FAULTY PART. THIS IS CAUSING THE DELAY IN HAVING PARTS TO FIX THIS ISSUE. FORD KNOWS OF THE PROBLEM BUT HAS NOT ISSUED A RECALL AND ALL THE COST FALLS ON THE OWNER OF THE VEHICLE. *TR

WHILE DRIVING ON THE HIGHWAY 60 MPH WITHOUT WARNING THE WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. I HAD NO ENGINE CONTROL. WAS ABLE TO SHIFT INTO NEUTRAL AND PULL OVER SAFELY ONTO THE SHOULDER WITHOUT BEING REAR ENDED. ENGINE EXHIBITED ROUGH IDLE APPROXIMATELY 800 TO 900 RPM. THE CAR WAS IN A LIMP MODE.THE GAS PEDAL HAD NO EFFECT. TURNED THE IGNITION OFF AND RESTARTED THE VEHICLE WRENCH LIGHT TURNED OFF AND WAS ABLE TO DRIVE THE VEHICLE NORMALLY FOR 5 MILES BEFORE THE WRENCH LIGHT ILLUMINATED AND THE VEHICLE LOST POWER. I WAS ABLE TO DRIVE THE CAR HOME. CONNECTED A SCAN TOOL TO THE OBD AND NO CODES WERE PRESENT. THE FOLLOWING DAY DRIVING WITH THE SCAN TOOL CONNECTED AT 40 MPH THE SAME SYMPTOMS OCCURRED. THE SCAN TOOL REGISTERED CODE P2111 THROTTLE ACTUATOR CONTROL SYSTEM STUCK OPEN. FORTUNATELY I WAS ABLE TO PULL SAFELY. MENTIONED THE ISSUE TO THE LOCAL LINCOLN DEALER AND WAS TOLD THIS IS A COMMON PROBLEM WITH THIS VEHICLE AND THE THROTTLE BODY ASSEMBLY NEEDS TO BE REPLACED. WAS TOLD THAT THE PART IN ON NATIONAL BACK ORDER AND IS NOT AVAILABLE. THIS IS NOT ACCEPTABLE. THE PROBLEM OCCURRED 6 TIMES WITHIN A 10 DAY PERIOD. THIS CAR IS NOT SAFE TO DRIVE. THE VEHICLE SHOULD BE RECALLED WITHOUT HESITATION AND THE SAFETY ISSUE RESOLVED. *TR

I WAS DRIVING ABOUT 45 MPH AND FELT A JERK MOTION AND LOST ENGINE RESPONSES TO GAS PEDAL. THE CHECK ENGINE AND THE WRENCH LIGHTS CAME ON. I MANAGED TO PULL IT OVER ON THE ROAD SHOULDER AND STOPPED ENGINE AND RESTARTED IT. I CONTINUED TO DRIVE AND THIS HAPPENED AGAIN IN 2 MILES. I STOPPED AND RESTARTED ENGINE AND DROVE HOME CAREFULLY. I DID A RESEARCH ONLINE AND FOUND THIS MIGHT BE CAUSED BY THE ENGINE THROTTLE BODY ISSUE COMPLAINED BY A LOT OF MERCURY 2010 OWNERS. I CALLED A MERCURY/LINCOLN DEALER AND THEY ASKED FOR $800 TO FIX IT IF THIS WAS A THROTTLE BODY ISSUE. THEY ALSO TOLD ME THERE IS NO RECALL ON THIS PROBLEM. *TR

MY FAMILY AND I WERE DRIVING ON THE HIGHWAY AT 70ISH MPH, AND ALL OF A SUDDEN, IT WAS LIKE THE CAR WENT INTO NEUTRAL, HAD ZERO POWER AT ALL. WE TRIED TO COAST TO THE SIDE OF THE ROAD, AND ENDED UP GETTING RAN OFF THE ROAD AND INTO A DITCH DUE TO HEAVY TRAFFIC AND HEAVY RAIN AT THE TIME IT FAILED. WE ARE OK, NO ONE WAS INJURED, BUT I AM HIGHLY UPSET AT THE FORD MOTOR COMPANY. MY WIFE SAID SHE WAS SO GLAD I WAS DRIVING WHEN IT HAPPENED, BECAUSE SHE FELT SHE WOULD HAVE LOST CONTROL AND HAD A SEVERE WRECK. OUR 2 YEAR OLD DAUGHTER WAS WITH US WHEN THIS HAPPENED =-( *TR