2010 MERCURY MILAN Complaints

THE CAR BEHAVES AS IF IT WAS SUDDENLY PUT INTO NEUTRAL. WHEN YOU HIT THE GAS THE ENGINE REVS, BUT THE TRANSMISSION DOES NOT ENGAGE. THE WRENCH AND ENGINE LIGHTS COME ON, AND THE CAR WILL SOMETIMES SPUTTER LIKE IT IS GOING TO SHUT OFF COMPLETELY. THE ONLY WAY TO GET THE CAR TO FUNCTION NORMALLY IS TO STOP THE CAR AND TURN IT OFF AND BACK ON. I HAVE HAD THIS HAPPEN ON MAJOR HIGHWAYS AND OTHER BUSY ROADS. THE PROBLEM IS UNPREDICTABLE. A MECHANIC HAS DETERMINED THIS TO BE A PROBLEM WITH THE THROTTLE BODY, BUT THE PART IS ON NATIONAL BACK ORDER. MY CAR IS UN-DRIVE-ABLE. *TR

WHILE TRAVELING AT A SPEED OF 70MPH AN HEADING SOUTH ON I69 IN MY 2010 MERCURY MILAN 2.5L PREMIER, MY VEHICLE JERKED AND STARTED SHAKING WITH MY RPM'S JUMPING FROM 800 TO 1100. THE CHECK ENGINE LIGHT TURNED ON AND SO DID THE WRENCH LIGHT. I TURNED ON MY HAZARDS AND MADE MY WAY TO THE SIDE OF THE ROAD. I SHUT OFF THE VEHICLE AND RESTARTED IT AND THE WARNING LIGHTS TURNED OFF. I STARTED ON THE ROAD AGAIN AND AT ABOUT 45 MPH IT DID THE SAME THING. I GOT OFF AT THE NEXT EXIT AND WENT TO AUTOZONE TO GET THE CODE PULLED. IT WAS CODE P2111, THROTTLE CIRCUIT IN THE OPEN POSITION. I DID A GOOGLE SEARCH AND FOUND OUT THIS IS AN EXTREMELY DANGEROUS AND COMMON PROBLEM WITH THIS VEHICLE AND THE MERCURY MARINER, FORD FOCUS, AND FORD ESCAPE WITH THE SAME ENGINE. I CALLED THE DEALERSHIP AND THEY LITERALLY LAUGHED AT ME AND INFORMED ME THAT THE THROTTLE BODY IS ON NATIONAL BACK ORDER AND THERE ARE CURRENTLY 7,000 OF THESE ORDERS AWAITING TO BE FILLED. THE DEALERSHIP ALSO INFORMED ME THAT THE MANUFACTURER OF THE THROTTLE BODY AND FORD ARE CURRENTLY TRYING TO GIVE AN UPDATED PART NUMBER WHICH MEANS THAT THEY ARE MAKING A NEW PART TO FIX THIS PROBLEM. THIS LEAVES ME WITH A THREE YEAR OLD CAR COMPLETELY USELESS SITTING IN MY DRIVEWAY. THIS SHOULD BE A RECALL AS ANY CAR THAT JUST SHUTS OFF WHILE YOU ARE ON THE FREEWAY IS EXTREMELY DANGEROUS IF YOU DO NOT KNOW WHAT TO DO IN THAT SITUATION. *TR

I WAS DRIVING WITH MY INFANT IN THE CAR AND IT SUDDENLY SLOWED TO 20 MPH IN HEAVY TRAFFIC. LUCKILY I WAS ABLE TO GET INTO A TURN LANE AND THEN IT DIED. I WAS VERY FORTUNATE THAT THE SUV BEHIND ME DID NOT HIT ME. HE SLAMMED ON HIS BRAKES AND LAID ON HIS HORN. VERY SCARY. THE DEALERSHIP SAYS IT IS THE THROTTLE BODY, WHICH IS ON NATIONAL BACK-ORDER AND THEY DO NOT KNOW WHEN IT CAN BE FIXED. THEY HAVE 5 OTHERS RIGHT NOW WITH THE SAME ISSUE. *TR

WHILE DRIVING, THE CAR LOSES POWER. IT IS DANGEROUSLY CRIPPLED AS IT HAS TO BE STOPPED COMPLETELY AND PUT IN THE PARK POSITION BEFORE IT WILL RESTART. WHEN RESTARTING IF I TAKE MY HAND OFF THE KEY IT WILL CONTINUE TO TRY AND START THE ENGINE UNTIL IT STARTS. THE CHECK ENGINE LIGHT EITHER COMES ON AND GOES OFF OR FAILS TO COME ON.. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC, WHO STATED THE THROTTLE ACTUATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE DEALER REPLACED THE THROTTLE ACTUATOR. THE FAILURE MILEAGE WAS 52,000.

THIS VEHICLE (MERCURY MILAN 2010) STALLED INTERMITTENTLY AT STOP SIGNS AND TRAFFIC LIGHTS. STALLING OUT MORE FREQUENTLY, I NOTIFIED MY MECHANIC, WHO INFORMED ME, THIS IS A CURRENT PROBLEM WITH FORD VEHICLES AND FORD MAY BE INITIATING A CAR RECALL FOR THE HUNDREDS OF THOUSANDS OF CARS OF WHICH THE THROTTLE PROBLEM IS OCCURRING. I AM REPAIRING THE VEHICLE ON MY OWN DIME FOR OUR OWN SAFETY, WITH THE INTENTION TO FILE A REIMBURSEMENT FOR THIS PROBLEM WHEN FORD (MERCURY) WILL AT A LATER TIME, SEND A RECALL OUT FOR THIS EXTREME IMPAIRMENT TO THE PROPULSION OF THE VEHICLE. *TR

WHILE DRIVING ON A COUNTRY ROAD AT 50 MPH ON MON. MAY 27TH, THE CAR SEEMED TO STALL, THE GAS PEDAL DIDN'T WORK & WE HAD TO PULL OVER ASAP. AFTER STOPPING & RESTARTING THE CAR, WE WERE ABLE TO PROCEED HOME. AT THE TIME, I THOUGHT IT WAS A FLUKE. THEN ON MAY 30TH IT HAPPENED AGAIN ON MY STREET GOING AROUND 30 MPH, SO I CALLED THE DEALER AND THEY SAID I COULD COME IN THE NEXT DAY. LATER THAT SAME DAY, I WAS IN RUSH HOUR TRAFFIC ON RT 22(BUSY HIGHWAY) & IT HAPPENED WHILE I WAS GOING 60 IN THE LEFT LANE, THIS WAS VERY SCARY AS IT WAS DIFFICULT TO GET OVER TO THE SHOULDER WITH SO MUCH TRAFFIC. I TOOK MY CAR TO THE FORD DEALER ON FRIDAY MAY 31ST & THEY SAID THERE WERE NO ALERTS ON THE CAR, THAT THEY WOULD DO A SOFTWARE UPGRADE THAT WOULD HOPEFULLY FIX THE ISSUE. THE RECEIPT THEY GAVE ME LISTED THAT A THROTTLE BODY WAS NEEDED, & IT WAS ON BACK ORDER. I HAVE BEEN TRYING TO MINIMIZE USING THE CAR, BUT ON JUNE 15TH I HAD TO GO TO MY NIECE AND NEPHEW'S DANCE RECITAL IN SOUTH NJ. WHILE DRIVING HOME ON 295 (MAJOR HIGHWAY) GOING AROUND 65 THE CAR DIED AGAIN. I WAS ABLE TO PROCEED AFTER RESTARTING THE CAR, BUT DIDN'T MAKE IT HOME AGAIN WITHOUT IT HAPPENING ANOTHER TIME. I WAS MAKING A LEFT TURN AT AN INTERSECTION LIGHT AND THE ENGINE DIED. THANK GOD IT WASN'T A WIDER INTERSECTION OR I WOULD NOT HAVE BEEN ABLE TO COAST THROUGH. AT THIS POINT THIS CAR IS UNUSABLE AND IS A DEATH TRAP WAITING TO HAPPEN. I CALLED ANOTHER DEALER, AND THE PART IS ON BACK ORDER THERE AS WELL. THIS IS CLEARLY A MAJOR PROBLEM WITH DEFECTIVE THROTTLE BODIES IN THE 2010 MILAN THAT SHOULD BE RECALLED, I WOULD LIKE TO KNOW HOW THIS PROBLEM WILL BE RECTIFIED. THE PROOF IS IN THE FACT THAT THEY CANNOT MAKE THE PART FAST ENOUGH TO FIX THE BROKEN CARS. THE TWO DEALERS I DEALT WITH ARE AWARE OF THIS WIDESPREAD PROBLEM, OBVIOUSLY DUE TO A MANUFACTURING DEFECT WITH THE THROTTLE BODY ASSEMBLY. I HAVE <60K MILES. *TR

I STARTED THE CAR AND IT WOULD NOT MOVE. IT WAS IN "LIMP MODE'. I FINALLY GOT IT TO WHERE IT WOULD MOVE AND THE NEXT DAY TOOK IT BACK TO THE DEALER WE BOUGH IT FROM. IN THEIR REPORT THEY IDENTIFIED THAT NOTHING WAS WRONG AND TOLD ME I MUST HAVE IMAGINED IT. ON MAY 29, 2013 IT QUIT AGAIN. I WENT ON A TRIP ON MAY 31, 2013 AND IT FAILED 5 TIMES IN HEAVY TRAFFIC ON INTERSTATE ROADS. I FINALLY FOUND A FORD DEALER WHO REPLACED THE THROTTLE MODULE. OTHER FORD DEALERS I CONTACTED COULD NOT HELP ME AS THEY HAD THE PART ON BACK ORDER FOR OTHER CARS THEY COULD NOT REPAIR. IT WAS A SAFETY PROBLEM AND COULD HAVE BEEN WORSE IT IT HAD FAILED DURING PASSAGE OVER A BRIDGE OR IN A CONSTRUCTION ZONE WHERE THERE WAS NOT A BERM. I WAS LUCKY. THE SHOULD HAVE REPLACED IT THE FIRST TIME I TOOK IT IN BUT THEN IT WAS UNDER WARRANTY SO THEY PROBABLY DIDN'T WANT TO.

WHILE DRIVING 50MPH GOING UP A HILL THE CAR LOST ALL POWER AND THE WRENCH SYMBOL CAME ON. GOT PULLED OVER TO THE SIDE OF THE ROAD AFTER ALMOST BEING HIT TWICE. TURNED THE CAR OFF AND WAITED 5 MIN. RESTARTED THE CAR AND IT RAN FINE. THEN 2 DAYS LATER THE SAME THING HAPPENED. TOOK IT TO THE DEALER AND IT CODED OUT AS THE THROTTLEBODY. WELL GUESS WHAT THEY ARE ON NATIONAL BACK ORDER WITH NO ESTIMATED DATE OF DELIVERY. SO HERE I SIT HURRY UP AND WAIT. *TR

WHILE DRIVING, THE CAR SUDDENLY WENT INTO LIMP MODE. AFTER PULLING OVER AND SHUTTING IT DOWN, WE LET IT COOL FOR ABOUT FIVE MINUTES. AFTERWARDS IT RAN FINE. LATER THAT NIGHT IT DID THE SAME THING AFTER ABOUT 20 MINUTES OF DRIVING. THIS TIME WE TRIED SIMPLY SHUTTING IT OFF AND TURNING IT BACK ON, BUT IT WAS STILL IN LIMP MODE. THEREFORE, WE PULLED OVER, SHUT IT DOWN, AND WAITED ABOUT FIVE MINUTES AGAIN, AND IT RAN FINE. WE'VE ALSO NOTICED THAT THIS ISN'T A RANDOM OCCURRENCE, BUT HAPPENS AFTER ABOUT 20 MINUTES OF REGULAR DRIVING. *TR