2010 MERCURY MILAN Complaints

I WAS DRIVING WHEN ALL OF A SUDDEN THE ENGINE SHUT DOWN LEAVING ME STRANDED. DIDN'T WANT TO TAKE ANY CHANCES SO HAD IT TOWED TO FORD GARAGE FOR REPAIR. THEY SAID IT WAS THE THROTTLE BODY AND IT WOULD BE 200.00 FOR PART PLUS LABOR AND DIAGNOSTIC CHARGE . THIS IS A 2010 COME ON FORD !!! AS A LONGTIME FORD OWNER I AM VERY DISAPPOINTED. THIS WAS THE SECOND OCCURRENCE ,THE FIRST TIME IT STARTED UP AND I WAS ABLE TO GO ON MY WAY. *TR

CAR GOING INTO "LIMP MODE" FOR NO APPARENT REASON. FEELS AS IF IT HAS STALLED. HAS HAPPENED ON HIGHWAY AT 65 MPH. CAR GOES "LIMP" NO POWER TO MOVE OFF HIGHWAY. HAS ALSO OCCURRED WHILE MAKING LEFT TURN IN FRONT OF TRAFFIC. CAR ALL BUT STALLS. *TR

6/26/2013 - DRIVING ON HEAVILY TRAVELED ROAD WITH CONGESTION. CAR STARTED LURCHING AND FELT LIKE IT WAS STARVING FOR FUEL. WRENCH SYMBOL LIT ON DASHBOARD. VEHICLE CONTINUED TO MOVE BUT AT A DRASTICALLY REDUCED RATE. ABLE TO PULL OVER WITH NEAR MISSES WITH ACCIDENT. STOPPED AND RESTARTED CAR, ALL INDICATORS WERE CLEARED AND WAS ABLE TO GET HOME. 6/27/2013 - SYMPTOMS HAPPENED AGAIN. *TR

I WAS DRIVING DOWN THE ROAD AND ALL OF A SUDDEN MY VEHICLE PULLS N HESITATES TO GO, AS I LOOK IN MY DASH A LITTLE WRENCH POPS UP.. MY CAR LOST ALL IT'S POWER AND WOULD NOT GO. I SET ON MY HAZARDS AND TURN MY VEHICLE OFF AND BACK ON AND IT WAS FINE.. I CALL THE MERCURY DEALERSHIP AND SHE TELLS ME AS LONG AS THE WRENCH DID NOT POP UP WITH A CHECK ENGINE SIGN I WAS FINE. WELL WEEKS GO BY MY VEHICLE WAS FINE, THEN OUT OF THE BLUE IT DOES THE SAME THING, WRENCH POPS UP IN THE DASH AND MY VEHICLE GOES IN LIMP MODE... MIND YOU THIS STRIKES WITHOUT WARNING AND IS VERY DANGEROUS! THERE IS NO INDICATION WHEN AND HERE IT WILL HAPPEN. I TAKE IT TO THE PLACE I'VE ALWAYS TAKEN MY VEHICLES AND THEY TELL ME IT'S FINE, NO CODES IN THE DIAGNOSTICS..SO I PICK MY VEHICLE UP, TWO WEEKS LATER MY CAR STALLS OUT WITH A WRENCH AND A CHECK ENGINE LIGHT. I'VE ALMOST BEEN SLAMMED FROM BEHIND TWICE. I TAKE IT TO THE DEALERSHIP AND THEY ARE TRYING TO CHARGE ME 389.00 TO FIX A PROBLEM THAT HAS OBVIOUSLY BEEN A MANUFACTOR ERROR. THIS BY FAR IS NOT A PREVENTIVE MAINTENANCE ISSUE, THIS IS BY FAR A DANGEROUS SITUATION. *TR

WAS DRIVING ON HIGHWAY AND SUDDENLY THE CAR LOST POWER AND THE WRENCH ICON SHOWED ON THE DASHBOARD. IT WAS LIKE TAKING ONE'S FOOT OFF THE GAS PEDDLE. HAD TO GET CAR TOWED. THE FAULT WAS THE THROTTLE PART #DS7Z9E926D THERE WERE 2 OTHER CARS AT THE FORD DEALER WAITING FOR THE SAME BACKORDERED PART TO ARRIVE. I NEVER SAW 3 CARS AT A DEALER WITH THE SAME PROBLEM AT THE SAME TIME. THE PART BEING BACKORDERED IN A LEADING INDICATOR THE QUANTITY OF THE PART BEING REPLACED IS RUNNING HIGH. *TR

DRIVING MY 2010 MILAN AT A SPEED OF 50MPH, I FELT A SUDDEN SHAKE AND LOSS OF ENGINE POWER. THE CAR SLOWED DOWN AND I WAS ABLE TO GET TO THE SIDE OF THE ROAD AFTER SLOWING DOWN ONE WAY TRAFFIC BEHIND ME. THE ENGINE & WRENCH LIGHT CAME ON AND FELT LIKE THE CAR WAS GOING TO AUTOMATICALLY SHUT OFF, I QUICKLY TURNED OFF MY IGNITION. I WAITED 10 MINS AND THE CAR STARTED, MADE IT ALMOST TO MY HOUSE UNTIL IT GAVE OUT ON ME AGAIN, AND AGAIN. I CALLED THE DEALERSHIP WHERE I PURCHASED THE CAR 7 MO AGO (USED), AND THEY SAID TO BRING IT IN. I HAD PREVIOUSLY COMPLAINED TO THE DEALER AFTER 2 DAYS OF PURCHASE THAT THE CAR WAS VIBRATING, WHICH THEY LOOKED AT IT AND SAID IT WAS OK. IM SURPRISED THEY DIDN'T PAY ATTENTION TO THIS THE FIRST TIME AROUND. I WILL BE BRINGING MY CAR TO MY MECHANIC TO HAVE IT CHECKED. NOT SURE WHAT HE WILL SAY OR FIND, BUT I WILL UPDATE THIS INFO. I HOPE THE MANUFACTURER WILL READ THIS INFO AND SEE THAT THERE IS OBVIOUS A BIG PROBLEM WITH THIS. TOO MANY COMPLAINTS, NOW SOMETHING HAS TO BE DONE! I DON'T FEEL SAFE IN MY OWN CAR NOW... *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH THE VEHICLE BEGAN TO VIBRATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED ON ANOTHER OCCASION THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 50 MPH. THE ENGINE AND WRENCH WARNING LIGHTS ILLUMINATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. *TR

VEHICLE RANDOMLY SPUTTERS THEN THE THROTTLE COMPLETELY STOPS WORKING (DANGEROUS CONDITION AT SPEED) AND I HAVE TO COAST TO THE SIDE OF THE ROAD WHILE IT IS CONSTANTLY SPUTTERING AND THEN HAVE TO PUT IT IN PARK, TURN OFF THE IGNITION AND THEN TURN IT BACK ON WHICH APPEARS TO RESET IT. TOOK IT TO DEALERSHIP OVER A MONTH AGO AND THEY ARE STILL WAITING FOR THE PART (ON BACK ORDER). CALLED FORD AND THEY FINALLY FILED A CASE NUMBER, BUT STILL COULD NOT GIVE ME A DATE FOR WHEN THE PART WILL BE AVAILABLE. FYI YESTERDAY IT HAPPENED ABOUT 7 TIMES GOING TO WORK AND ANOTHER 6 ON THE WAY HOME. *TR

WAS DRIVING APPROXIMATELY 35 MPH. THE CAR BEGAN TO SLOW DOWN, AND IT JERKED AND HESITATED AND BEGAN TO DECELERATE AS IT CONTINUED THE JERKING AND HESITATION. THE CAR WOULD NOT RESPOND TO THE ACCELERATOR AT ALL. CONTINUED TO JERK AND SLOW DOWN AND THE ENGINE AND TRANSMISSION WERE NOT FUNCTIONING PROPERLY. THIS HAS NOW OCCURRED 3 DIFFERENT TIMES IN THE LAST TWO WEEKS - TWICE AT SPEEDS AROUND 35-40 MPH AND ONCE AT 65 MPH. TOOK IT TO FORD DEALERSHIP. THEY SAY THAT IT IS DEFINITELY RELATED TO THE THROTTLE BODY. WAITING TO GET A NEW THROTTLE BODY FROM FORD; BUT THERE ARE NONE TO BE HAD ACROSS THE WHOLE COUNTRY. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE ENGINE STALLED WITHOUT WARNING WHILE DRIVING 55 MPH. THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE AND A DIAGNOSTIC AS PERFORMED. THE DEALER REPLACED THE THROTTLE BODY ACTUATOR ASSEMBLY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE LATER STALLED WHILE THE CONTACT WAS DRIVING 55 MPH WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000 AND THE CURRENT MILEAGE WAS 79,500.