2010 MERCURY MILAN Complaints

ON 6/12/13 AND 6/13/13 THERE WERE 4 INCIDENTS OF SUDDEN LOSS OF POWER. TWO OCCURRENCES WERE TURNING AFTER STOPPING AT A TRAFFIC LIGHT AND TWO OCCURRENCES WERE FROM DRIVING STRAIGHT AHEAD ON A CITY STREET. IN ALL INSTANCES THERE WAS A SUDDEN LOSS OF POWER, THE CAR DID NOT RESPOND TO DEPRESSING THE ACCELERATOR PETAL. THE ENGINE DID NOT STOP BUT SEEMED TO SHUTTER. FORTUNATELY THE TRAFFIC EACH TIME WAS LIGHT AND I WAS ABLE TO STEER THE CAR TO A SAFE LOCATION WHERE I TURNED THE ENGINE OFF AND RESTARTED THE ENGINE. AFTER A ENGINE RESTART THE PROBLEM WENT AWAY. IF THIS HAD HAPPENED DURING A PEAK TRAFFIC PERIOD OR ON A CROWED FREEWAY THE RESULTS COULD HAVE BEEN A MAJOR CRASH. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING 65 MPH THE FAILURE WAS EXPERIENCED SEVERAL TIMES. THE WRENCH WARNING ICON ILLUMINATED AS THE FAILURE OCCURRED AND REMAINED ILLUMINATED AFTER THE FAILURE. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME WHERE A PERSONAL MECHANIC PERFORMED A DIAGNOSTIC ON THE VEHICLE. THE FAILURE WAS LOCATED AT THE THROTTLE BODY. THE DEALER ADVISED THE CONTACT THAT THE THROTTLE BODY COULD NOT YET BE REPLACED BECAUSE IT WAS ON A NATIONAL BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 40,000.

PULLED OUT OF DRIVEWAY, ATTEMPTED TO ACCELERATE, ENGINE SPUTTERED THE NO POWER. ABLE TO RESTART ENGINE, ATTEMPTED TO ACCELERATE AGAIN, ENGINE SPUTTERED AGAIN THEN COMPLETELY LOST POWER. ENGINE CHECK LIGHT CAME ON AND REMAINED ON. *TR

I HAD STOPPED AT LIGHTS AND AFTER ACCELERATING UP TO APPRX 45MPH THE CAR BECOME UNRESPONSIVE WHEN PUSHING ON GAS. MY FIRST THOUGHT WAS MY TRANSMISSION HAD WENT OUT. I COAST OVER TO THE SHOULDER AND THEN THE CAR BEGIN TO VIBRATE AND RUN ROUGH SO I SHUT CAR DOWN. THE "WRENCH " LIGHT CAME ON. I HAD CAR TOWED IN AND AFTER 3 DAYS AND THE DEALERSHIP TALKING TO FORD IT WAS DECIDED IT WAS GOING INTO THE "LIMP" MODE. THE FIX WAS A NEW THROTTLE BODY. THE THROTTLE BODY PART WAS BACKED ORDERED. PER THE DEALERSHIP THERE WAS A CHANGE ON THE THROTTLE BODT PART DUE TO ISSUES AND WAS BACK ORDERED. PARTS TOOK ABOUT 2 WEEKS TO GET AND CAR WAS REPAIRED AND I HAVE BEEN DRIVING FOR 2 WEEKS WITH NO ISSUE. I DO UNDERSTAND THAT THE CAR HAS 80000 MILES ON IT BUT I SEEN ON THE INTERNET WHERE THE CIRCUIT BOARD AND THIS THROTTLE BODY HAD BEEN A ON GOING COMPLAINT. *TR

THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. *TR

WHILE TRAVELING AT 35 MPH CAR WOULD NOT ACCELERATE. HAD TO SHUT CAR OFF AND RESTART RAN OK UNTIL STOPPED AT INTERSECTION THEN CAR KEEP DYING. WOULD ALWAYS RESTART OK BUT AT TIMES WOULD HAVE TO PUT CAR IN NETRURAL AND REV ENGINE TO KEEP FROM STALLING. HAVE RESEARCHED ON INTER NET AND SEEMS TO BE SAME PROBLEM WITH THROTTLE BODY. I HAVE TAKEN THE BODY OFF AND CLEANED IT BUT PROBLEM STILL OCCURS. *TR

THIS HAS HAPPENED TO ME SO MANY TIMES AND I REALLY DON'T DESERVE TO HAVE TO COME OUT OF POCKET AND PAY FOR THIS. MY CAR IS STILL UNDER A POWER TRAIN WARRANTY BUG SEEMS THEY DO NOT COVER A THROTTLE BODY REPLACEMENT. I WAS DRIVING UP I -20 GOING AT LEAST 75 MPH AND THE CAR LOOSES ALL ACCELERATION AND AS I PULL OVER IT STARTS TO SHAKE , SO I CUT IT OFF AND CRANK IF UP AGAIN AND IT DRIVES PERFECT UNTIL IT DECIDES TO DO IT AGAIN. DEALERSHIP TOLD ME IT WOULD COST 500.44 TO REPLACE THE THROTTLE BODY AND MILAN'S ARE HAVING THIS ISSUE. I'M SO DISAPPOINTED IN FORD. RECALL RECALL RECALL BEFORE SOMEONE GETS HURT OR DIE. WE NEED TO START A CLASS A LAW SUIT. *TR

THE FIRST INCIDENT OCCURRED WHEN I WAS DRIVING DOWN THE ROAD WITH THE CRUISE CONTROL AT ABOUT 60 MPH AND THE CAR WOULD JERK AND THEN WOULD LOOSE POWER AND THE CHECK ENGINE AND THE WRENCH LIGHT CAME ON. THE CAR WOULD BE IN IDLE MODE AND I WOULD HAVE TO STOP AND TURN THE CAR OFF AND WAIT A FEW MINUTES BEFORE I TRY TO START IT AGAIN. THE SECOND IS INCIDENT WAS BASICALLY THE SAME ONLY AT A DIFFERENT LOCATION. THE THIRD I WAS IN TOWN GOING ABOUT 40 MPH WHEN THE CAR JERKED AGAIN AND WENT INTO IDLE MODE. THE NEXT FEW TIME THAT IT HAPPENED I HAD A VERY HARD TIME GETTING IT STARTED AND MOVING AGAIN. ONCE I DID GET IT STARTED I WOULD ONLY BE ABLE TO GO A COUPLE OF BLOCKS BEFORE THE CAR WOULD JERK AND GO INTO IDLE MODE. I WAS LUCKY TO GET IT TO THE FORD DEALER WITHOUT HAVING TO HAVE IT TOWED. *TR

WHEN I WAS DRIVING TO WORK ON SUNDAY, I WAS GOING 70 ON THE INTERSTATE (I HAD MY CAR SET ON CRUISE CONTROL). OUT OF NOWHERE, THE WRENCH LIGHT TURNED ON, MY CAR MADE A VERY LOUD NOISE, AND I WAS UNABLE TO ACCELERATE MY CAR. I HAD TO PULL OVER AT AN EXIT, AND WHEN I CAME TO A COMPLETE STOP, MY CAR WAS SHAKING PROFUSELY. I TURNED MY CAR OFF, AND WHEN I TRIED TO START IT, IT TOOK IT SEVERAL SECONDS TO ACTUALLY START. I FIGURED IT WAS JUST A GLITCH, SO I DIDN'T WORRY ABOUT IT. TWO DAYS LATER, I WAS DRIVING DOWN ANOTHER ROAD GOING 45 MPH, AND I WAS DRIVING UP A HILL (MY FOOT WAS ON THE ACCELERATOR). THE SAME THING HAPPENED AGAIN. SO I TOOK MY CAR TO A FORD DEALER, AND THEY DETERMINED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THEN, THEY INFORMED ME THAT THE SPECIFIC THROTTLE BODY THAT I NEEDED WAS BACK-ORDERED FOR 6 WEEKS (ISN'T THAT A SIGN THAT THERE NEEDS TO BE A RECALL??), AND THAT I WOULD HAVE TO CONTINUE TO DRIVE MY CAR LIKE THIS UNTIL THE END OF JULY. AFTER RESEARCHING THE ISSUE, I FOUND THAT OVER 27,000 THROTTLE BODIES HAVE BEEN REPLACED (FOXNEWS.COM), AND THAT THERE ARE MANY OTHER ISSUES THAT HAVE COME UP WITH MY CAR. I DON'T FEEL SAFE WHEN I AM DRIVING, ESPECIALLY BECAUSE THE THROTTLE BODY "DIES" (IF THAT'S WHAT THE TECHNICAL TERM IS) WITHOUT ANY WARNING. *TR

LAST YEAR, I WAS DRIVING DOWN THE INTERSTATE WHEN A POLICE MAN PULLED ME OVER. HE TOLD ME THAT MY TAIL LIGHT WAS OUT, AND GAVE ME A WARNING. WHENEVER I GOT HOME, I ASKED MY HUSBAND TO CHECK OUT THE MY TAIL LIGHT, AND HE TOLD ME THAT NOTHING WAS WRONG. I CHECKED AS WELL, AND SURE ENOUGH, THE PROBLEM FIXED ITSELF. A FEW WEEKS LATER, A FAMILY MEMBER WHO WAS FOLLOWING ME CALLED TO LET ME KNOW THAT THE LIGHT WAS OUT. I TOOK MY CAR TO A FORD DEALER, AND THEY EXPLAINED TO ME THAT THE ENTIRE FIXTURE (ON BOTH SIDES) WAS DEFECTIVE AND THAT THEIR WAS A SHORT. HE THEN INFORMED ME THAT IT WOULD COST WELL OVER $1,000 TO COVER THE REPAIR COSTS. I STILL HAVEN'T HAD THE OPPORTUNITY (OR THE MONEY) TO MAKE THIS REPAIR, AND AFTER DOING A LOT OF RESEARCH, IT SEEMS THAT THERE ARE MANY OTHERS WHO ARE EXPERIENCING THE SAME ISSUES. I AM ALSO HAVING PROBLEMS WITH MY THROTTLE (I WILL BE FILING A SEPARATE COMPLAINT FOR THIS). BECAUSE OF THESE TWO INCIDENTS, I AM VERY DISAPPOINTED IN THE MERCURY MILAN, AND I HOPE THAT THIS VEHICLE GETS RECALLED. *TR