2010 MERCURY MILAN Complaints

WITHOUT WARNING, THE VEHICLE LOST POWER AND THE WRENCH LIGHT FOR THE TRANSMISSION CAME ON ALONG WITH THE CHECK ENGINE LIGHT. WE WERE AT AN INTERSECTION ON A 6-LANE HIGHWAY OVER 600 MILES FROM HOME. WE WERE ABLE TO GET OFF THE HIGHWAY BY DRIFTING OFF TO A SIDE ROAD. THE ENGINE NEVER DIED, BUT HAD NO POWER AT ALL. AFTER SHUTTING THE CAR OFF AND STARTING IT BACK UP, IT RAN FINE AND WAS ABLE TO GET US HOME. HOWEVER, WITHIN ANOTHER COUPLE OF MONTHS IT DID THE SAME THING AGAIN WHILE WE WERE ON THE HIGHWAY APPROACHING MERGING TRAFFIC. WE WERE ABLE TO DRIFT OFF THE HIGHWAY AND START IT BACK UP. A MECHANIC CHECKED THE CAR, BUT WAS UNABLE TO DETECT ANYTHING WRONG. IT DROVE FINE FOR ANOTHER 3-4 MONTHS THEN DID THE SAME THING AGAIN ONLY WE WERE ON AN INTERSTATE AND HARDLY HAD TIME TO DRIFT INTO THE EMERGENCY LANE BETWEEN TRAFFIC. IT AGAIN DID THIS AROUND 3 MONTHS AS I JUST MADE IT ACROSS THE HIGHWAY INTO THE RIGHT LANE. I IMMEDIATELY HAD TO DRIFT INTO THE EMERGENCY LANE AND START THE CAR UP. I TOOK IT HOME UNTIL WE COULD GET IT TO THE MECHANIC. WE TOOK IT BACK TO THE MECHANIC AND HE AGAIN WAS UNABLE TO DETECT ANYTHING. HE KEPT THE CAR TO DRIVE HIMSELF FOR A WEEK, BUT NEVER WITNESSED THE WRENCH LIGHT COMING ON OR SLUGGISH GEAR CHANGING. HE ADDED FLUID TO IT AT A LACK OF KNOWING WHAT ELSE TO DO. WE DROVE IT CLOSE TO 2 MONTHS NOW AND IT LOST POWER WITH THE WRENCH LIGHT COMING ON 3 TIMES WITHIN A PERIOD OF 40 MINUTES ON A SMALL ROAD WHERE WE DIDN'T HAVE MUCH ROOM TO GET OUT OF THE WAY OF TRAFFIC AND ON THE HIGHWAY JUST AFTER PULLING ACROSS THE HIGHWAY. THE CAR IS CURRENTLY WAITING TO BE LOOKED AT AGAIN BY THE MECHANIC. THIS ISSUE IS NOT SHOWING UP ON COMPUTERS. IT HAS BEEN VERY DANGEROUS TO DRIVE AND I FEEL UNSAFE ALL THE TIME AS I'M WAITING FOR THE NEXT INCIDENT AND FEAR I WILL NOT BE AS LUCKY AT SOME POINT AMONG TRAFFIC. *TR

VEHICLE LOSS OF POWER TO GAS PEDAL ON INTERSTATE 3 TIMES...HAD TO PULL OVER AND TURN OFF THEN RESTART. ELECTRONIC THROTTLEBODY CODE P2111. *TR

THE VEHICLE (WHICH ONLY HAS 30,000 MILES ON IT) WILL STALL AT ANY SPEED WITHOUT NOTICE. THERE IS NO THROTTLE RESPONSE AND ENGINE IDLES ROUGH WITH BLACK SMOKEY EMISSIONS. THIS CONDITION HAS HAPPENED SEVERAL INSTANCES, THE WORST CASE BEING WITH MY WIFE AND CHILD TRYING TO ACCELERATE INTO TRAFFIC AND SUDDENLY EXPERIENCING A STALL/NO THROTTLE SITUATION HALF WAY INTO THE INTERSECTION. THE STALLING HAS CONSISTENTLY BEEN REMEDIED BY CYCLING THE IGNITION OFF AND THEN ON AGAIN,THEN ITS JUST A MATTER OF 20 TO 200 MILES AND IT HAPPENS AGAIN.THE DEALER HAS FAILED TO DIAGNOSE THE PROBLEM AND STATES FORD/MERCURY HAS NO KNOWLEDGE OF A PROBLEM.THE WRENCH LIGHT ILLUMINATES ONLY WHILE PROBLEM EXISTS, IT DOES NOT STORE A CODE OR REMAIN LIT.THE DEALER HAS WORKED CLOSELY WITH US BUT IS AT A LOSS AS TO WHAT THE PROBLEM IS. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE MY FAMILY OR SOMEONE ELSE GETS HURT OR WORSE KILLED. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000. *TR

STOPPED AT A LIGHT MAKING A RIGHT HAND TURN. PROCEEDED OUT INTO TRAFFIC AND CAR WOULD NOT SPEED UP, THEN MADE A JERKING MOVEMENT LIKE IT WAS STUCK IN GEAR. ALMOST REAR-ENDED. TOOK IT TO DEALER WHERE I HAVE AN EXTENDED WARRANTY SAID THEY COULD NOT FIND ANYTHING WRONG. WHEN DRIVING TIRES ALWAYS SEEM LIKE IT IS ALWAYS ROCKING FROM SIDE TO SIDE. TIRES WERE ROTATED DURING REGULAR MAINTENANCE AND BALANCED BUT NOTHING SEEM TO HELP WHAT DO I DO. I LIKE THE CAR BUT WOULD LIKE TO LIVE TO. *TR

VEHICLE SPUTTERED AND LOST ALL SPEED WITH NO ACCELERATOR RESPONSE. GREEN WRENCH COMES ON. AFTER PULLING OVER AND RESTARTING CAR WAS ABLE TO DRIVE TO DEALERSHIP. DEALERSHIP PULLED P1144A TROUBLE CODE AND REPLACED THE PURGE VALVE. ONE DAY LATER, EXACT SAME ISSUE HAPPENED AND NOW THEY ARE REPLACING THE THROTTLE BODY. *TR

WHILE DRIVING DOWN A STRAIGHT STRETCH OF ROAD AT A STEADY 45 MPH THE VEHICLE SUDDENLY LOST POWER AND THE ENGINE DROPPED TO IDLE. ACCELERATOR DID NOT HAVE ANY EFFECT ON ENGINE RPM. COASTED TO SIDE OF ROAD AND STOPPED. PROCEEDED TO TURN OFF VEHICLE AND RESTART, ACCELERATOR RESPONSE RETURNED TO NORMAL. *TR

DRIVING AT HIGHWAY SPEED LIMIT WITH CRUISE ON THERE WAS A LOSS OF CRUISE CONTROL, NO THROTTLE RESPONSE AND THE "WRENCH" LIGHT CAME ON. I WAS ABLE TO PULL OFF THE HIGHWAY. ENGINE WAS RUNNING ROUGHLY, TURNED IT OFF IMMEDIATELY. NO CELL PHONE SERVICE IN THE AREA SO I COULD NOT GET A TOW TRUCK. RESTARTED THE CAR. OPERATED FINE TO GET HOME 10 MILES. WAS TAKING IT TO THE NEAREST DEALER 30 MILES FROM HOME WHEN THE SAME THING HAPPENED. I'M GLAD I DID NOT HAVE MY CHILDREN WITH ME DURING THESE INCIDENTS. AFTER VIEWING INTERNET VIDEOS AND READING ON MANY INTERNET SIGHTS THIS SEEMS TO BE A PROBLEM WITH MANY MERCURY MILANS. FORD NEEDS TO RECALL AND FIX THE PROBLEM THAT CAUSES THIS. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT THE VEHICLE WAS STARTED AND HE SHIFTED INTO DRIVE, THE VEHICLE SUDDENLY ACCELERATED TO 30 MPH WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT STOP. THE CONTACT CRASHED INTO A TREE AS A RESULT. THE CONTACT SUFFERED MINOR INJURIES FROM THE CRASH AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE CONTACT CALLED MANUFACTURER AND FILED A COMPLAINT. THE FAILURE MILEAGE WAS 20,000. UPDATED 06/18/13*LJ UPDATED 06/24/2013 *JS

WHILE DRIVING ON THE HIGHWAY, MY CAR STOPPED ACCELERATING AND THE RPMS DID NOT BUDGE EVEN WHEN I STEPPED ON THE GAS. A FEW SECONDS LATER THE FRONT END OF MY CAR (WHICH I AM ASSUMING WAS THE ENGINE) BEGAN SPUTTERING. A SERVICE LIGHT ALSO APPEARED WHICH IS THE ONE THAT IS SHAPED LIKE A DOUBLE-SIDED WRENCH. I PULLED OFF OF THE ROAD AND TURNED OFF THE ENGINE. I TURNED THE ENGINE BACK ON A FEW MINUTES LATER AND IT STARTED WITHOUT ANY PROBLEMS. I TOOK MY CAR INTO A FORD DEALERSHIP AN HOUR AFTER AND THEY COULD NOT FIND ANYTHING WRONG. THEY PLUGGED IN THE COMPUTER AND IT DID NOT DETECT ANY ISSUES. I ASKED THEM TO POP THE HOOD TO SEE IF THEY COULD NOTICE ANY OBVIOUS DISCREPANCIES BUT THEY REFUSED TO. THEY STATED THAT THEY COULD NOT DO ANYTHING FOR ME BECAUSE THE PROBLEM WAS NOT CURRENTLY HAPPENING. *TR