2001 MERCURY MOUNTAINEER Complaints

View complaints related to 2001 MERCURY MOUNTAINEER. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2001 MERCURY MOUNTAINEER. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

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  • 2001 MERCURY MOUNTAINEER
    - STAUNTON, VA

    LEFT REAR TIRE FELT WOBBLY WHILE DRIVING UP HILL, THEN EXPLODED, SEPARATING TREAD FROM SIDEWALLS. WAS ABLE TO PULL OVER SAFELY IMMEDIATELY. TIRES WERE INSPECTED DURING OIL CHANGE ABOUT 2 DAYS PRIOR TO INCIDENT. POLICE RESPONDED WHILE I WAS CHANGING TIRE, BUT NO REPORT FILED (BY ME, ANYWAY). REPORTED INCIDENT TO FIRESTONE AND MERCURY CUST. SRVC. FIRESTONE DECLINED TO HELP IN ANY WAY TO REPLACE TIRES. MERCURY HELPED EXPEDITE REPLACEMENT, WHICH WAS DONE W/IN 2 DAYS. I AM HAPPY WITH THE NEW TIRES, FROM BF GOODRICH. (TIRESIZE: P23575R15)

    Source: NHTSA WEB SITE