MERCURY Complaints

BRAKES BECAME SOFT. ABS SYSTEM AND TOTAL BRAKES FAILED. CAR WAS IN MOTION GONG THROUGH INTERSECTION WHEN BRAKES BECAME VERY SOFT AND FAILED TO STOP CAR

12/9/16 AFTER ABS ACTIVATED ON ICE, THE BRAKE PETAL WENT TO THE FLOOR. NOW IT TAKES SEVERAL PUMPS OF THE BRAKES TO STOP QUICKLY. ALSO, IT CAN START TO ROLL BACK WHEN STARTING THE CAR IF THE BRAKE PETAL ISN'T FIRMLY PRESSED DOWN. CAR AT FORD DEALER NOW. THEY SAID IT NEEDS A NEW HYDRAULIC CONTROL UNIT WHICH ISN'T BEING MANUFACTURED.

AFTER HARD BRAKING ON AN ICY HILL ON A ROUGH UNPAVED PRIVATE ROAD, THE BRAKE PEDAL WENT VERY SOFT AND HAS NOT RECOVERED. THE CAR WAS MOVING AT LOW SPEED, 10 MPH OR LESS AT THE TIME OF BRAKING. ICY PATCHES MADE THE ROAD VERY ROUGH. WHEN I BRAKE, I HELD THE PEDAL DOWN SO THAT THE ABS WOULD STOP THE CAR. *TR

I WAS ENTERING A TOLL BOOTH AT A SPEED OF 5 MPH. MY BRAKE PEDAL LOST ALL PRESSURE AND WAS CLOSE TO THE FLOOR. THIS HAPPENED ON 2 OCCASIONS. THE BRAKE PEDAL RETURNED TO NORMAL AFTER TURNING THE CAR OFF AND RESTARTING. THE SITUATION WAS TRIGGERED BY A SMALL BUMP IN THE ROAD AT THE TOLLBOOTH. HOLMAN FORD REPLACED THE ABS HYDROLIC CONTROL UNIT AND THE MODULE. I HAVE THE RECEIPT FOR THE REPAIR.

BRAKES WENT TO THE FLOOR AND I SLID THROUGH A STOP SIGN. MY HUSBAND INFORMS ME THE BRAKES HAVE BEEN LIKE THIS FOR MONTHS. I USUALLY DON'T DRIVE THIS CAR, BUT I DID THAT DAY, AND WILL NOT DRIVE IT NOW, IT IS NOT SAFE. OUR MECHANIC IS STUMPED; BLED THE BRAKES, AND REPLACED EVERYTHING. STILL GOING TO THE FLOOR.

TL* THE CONTACT OWNS A 2006 MERCURY MILAN. WHILE ATTEMPTING TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOOR. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS VERY SOFT WHEN ATTEMPTING TO BRAKE ON AN UNEVEN ROAD OR WHEN BRAKING ABRUPTLY. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON SEVERAL OCCASIONS WHERE THE BRAKES WERE REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2007 MERCURY MILAN. WHILE DRIVING AT ANY SPEED AND WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS DRIVEN TO A MECHANIC WHO DIAGNOSED IT AS HAVING A HYDRAULIC PUMP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

BRAKE PEDAL AT TIMES GOES ALL THE WAY TO THE FLOOR AND VEHICLE WILL NOT STOP. THIS SEEMS TO OCCUR AFTER HOTTING A RUT OR POTHOLE, OR THE ABS SYSTEM KICKS IN. VERY UNSAFE TO DRIVE WHEN THIS HAPPENS.

TL* THE CONTACT OWNS A 2010 MERCURY MARINER. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESET THE COMPUTER. THE DEALER WAS NOTIFIED THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING). THE CONTACT WAS UNCERTAIN OF WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V777000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 02/22/17*LJ *CN

NOW I OWN A MERCURY MILAN @ CUZ OF THE YEAR MAKE @ MODEL IS IT STILL GOING TO GET A REPLACE AIRBAG FOR MY VEHICLE NOW GET BACK TO ME SOON OK @ I'M HANDICAP