MERCURY Complaints

PRIOR TO THE INCIDENT DESCRIBED THE CAR WAS ACTING PERFECTLY FINE AND HAD NEVER DIED OR BEEN DIFFICULT TO START. ON THE MORNING OF SEPT 23RD I GOT IN THE CAR I STARTED IT AND IT DIED IMMEDIATELY. I STARTED THE CAR AGAIN AND DROVE FOR APPROXIMATELY 1 BLOCK AND IT DIED AGAIN. I RESTARTED IT AND IT DROVE A COUPLE MORE BLOCKS AND WHEN I STOPPED AT A STOP SIGN IT DIED AGAIN. AFTER THIS THE CAR WOULD START BUT WOULD SHUT OFF AS SOON AS I PUT THE CAR IN GEAR. EVERY TIME THE CAR DIED THE CHECK CHARGING SYSTEM LIGHT WOULD COME ON. THE CAR WAS TOWED TO THE LOCAL FORD DEALER. THE DEALERSHIP RAN THE COMPUTER WHICH INDICATED THE ELECTRICAL THROTTLE BODY WAS BAD. WHEN THE DEALERSHIP REMOVED THE FAULTY THROTTLE BODY THEY COULD NOT FIND ANY DAMAGE THAT WOULD CAUSE IT TO GO BAD. THEY EXPLAINED THAT IT MUST BE A FAULTY PART. WHEN THE THROTTLE BODY WAS REPLACED A CODE INDICATED THAT THE MASS AIR FLOW SENSOR WAS ALSO BAD. THE DEALERSHIP COULD NOT FIND DAMAGE ON THE SENSOR EITHER AND EXPLAINED THAT THE THROTTLE BODY GOING OUT BLEW THE SENSOR. *TR

CAR WENT INTO "LIMP MODE" TWICE WITHIN A 3 MILE SPAN WHILE DOING APPROX 50MPH ON A COUNTRY ROAD. BOTH TIMES, STOPPING AND RESTARTING THE ENGINE ALLOWED NORMAL OPERATION. 5 DAYS PRIOR, THE CAR ALSO STALLED TWICE. ONCE WHILE PRESSING THE GAS FROM A COMPLETE STOP, THE OTHER WHILE PRESSING THE GAS JUST BEFORE COMING TO A COMPLETE STOP (TRAFFIC SIGNAL WENT FROM RED TO GREEN). THIS IS HAPPENING LESS THAN 10 DAYS AFTER I HAD VCT SOLENOIDS REPLACED THAT WERE CAUSING THE CHECK ENGINE LIGHT TO COME ON. *TR

WHEN THE HEADLIGHTS ARE ON THE BRAKE LIGHTS DO NOT WORK. WHEN THE HEADLIGHTS ARE OFF THE BRAKE LIGHTS WORK. WHEN YOU TURN ON THE HEADLIGHTS THE BRAKE LIGHTS GO ON. THE MIDDLE BRAKE LIGHT IN THE REAR WINDOW DOES WORK. TOOK CAR TO FORD DEALER, $149. FOR DIAGNOSIS. DEALER SPOKE WITH FORD AND THEY ARE WILLING TO MAKE REPAIR AT A COST OF $100. RATHER THEN $1000. WHICH IS WHAT IT WOULD COST IF FORD DID NOT PAY FOR REPAIR. I NOTICED THAT OTHERS HAD THE SAME PROBLEM. NOW I AM WORRIED THAT SOMETHING ELSE MAY GO WRONG WITH THE ELECTRICAL SYSTEM. *TR

TL* THE CONTACT OWNS 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEAD LIGHTS WOULD MALFUNCTION INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 48,500 AND THE CURRENT MILEAGE WAS 49,000.

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED WITHOUT MANUAL FORCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE POSITIONING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

I WAS IN CINCINNATI THAT WEEKEND (3 HOURS AWAY FROM HOME) AND AS I WAS PULLING INTO THE PARKING LOT OF A STORE, THE CAR JERKED VERY HARD AND THEN THE WRENCH SHOWED UP ON THE DASH AND I LOST ALL POWER. I WAS ABLE TO COAST INTO A PARKING SPACE. I THEN SHUT OFF THE CAR AND WAITED A BIT AND RESTARTED IT. THE WRENCH CAME OFF THE DASH AND THE CAR WAS WORKING PROPERLY AGAIN. WE THEN WENT ABOUT OUR DAY AND AS WE WERE HEADING BACK TO MY NEPHEWS FOOTBALL GAME, WE WERE DRIVING DOWN 4 LANES OF TRAFFIC AND I HAD JUST PASSED A SLOWER MOVING VEHICLE WHEN THE CAR JERKED ABRUPTLY AGAIN AND I LOST ALL POWER. I PUT MY TURN SIGNAL ON AND WAS ABLE TO TURN OFF A SIDE ROAD. THE WRENCH CAME ON AGAIN. IT HAPPEN THE NEXT DAY AS WE WERE ATTEMPTING TO DRIVE BACK HOME. WE TRIED TO DRIVE THE CAR BACK HOME IN MANUAL AND IT WORKED JUST FINE. I GOT OUR CAR INTO OUR LOCAL CAR DEALERSHIP AND THEY SAID THAT IT WAS THE THROTTLE BODY THAT NEEDED REPLACED. SO AFTER FORKING OUT $375, IT HASN'T DONE ANYTHING SINCE. THE REASON I'M FILING THIS COMPLAINT IS THAT IF THE THROTTLE BODY WOULD'VE ACTED UP WHILE WE WERE TRAVELING THROUGH THE HILLY ROADS IN CINCINNATI, WE WOULD'VE BEEN IN A SEVERE CAR ACCIDENT. THIS PROBLEM IS A HUGE CONCERN AS YOU LOSE ALL CONTROL OF THE CAR. YOU HAVE NO GAS AND THE RPM'S JUST QUIVER ON THE DASH. IF I HADN'T BEEN ABLE TO PULL OFF OF THE SIDE OF THE ROAD, WE WOULD'VE BEEN HURT DUE TO A CAR CRASH. THIS CONCERN NEEDS TO BE SENT TO FORD/MERCURY AS THIS SEEMS TO BE A HUGE PROBLEM ONCE I RESEARCHED IT. WE WERE FORTUNATE THAT THIS DIDN'T HAPPEN WHILE WE WERE TRAVELING 70 MPH ON I-75 IN OHIO ON OUR WAY BACK. THE PROBLEM WITH THE THROTTLE BODY NEEDS TO BE ISSUED AS A RECALL. IT IS GOING TO GET SOMEONE IN A VERY BAD ACCIDENT OR KILLED. *LN

I WAS DRIVING ALONG ON THE HIGHWAY (I-77 N) AND ALL OF A SUDDEN MY CAR STARTED TO JERK. THE WRENCH TOOL LIGHT LIT UP ON THE DASH BOARD AND THE CAR IMMEDIATELY BEGAN TO LOOSE SPEED. THE CHANGE IN POWER AND SPEED WAS QUICK AND I HAD TO QUICKLY CHECK THE SURROUNDING TRAFFIC AND PULL THE CAR OVER TO AVOID AND ACCIDENT. AFTER PULLING OVER TO THE SIDE OF THE ROAD I CUT THE CAR COMPLETELY OFF AND IT STARTED BACK UP. I TOOK THE CAR TO THE DEALER WHERE I PURCHASED THE CAR AND I WAS ADVISED TO REPLACE THE FILTER. I PURCHASED A FILTER FROM FORD AND MY CAR RAN SMOOTHLY FOR ABOUT 2 WEEKS. I WOULD PUSH ON THE ACCELERATOR BUT IT WOULD NOT ACCELERATE. EACH TIME THE WRENCH TOOL WOULD APPEAR AND THE ENGINE LIGHT WOULD COME ON. I HAVE LOST SPEED IN THE MIDDLE OF AN INTERSECTION. AFTER MY CAR STARTED TO CUT OFF AGAIN FOLLOWING THE INSTALLATION OF THE NEW FILTER I TOOK THE CAR BACK TO THE DEALER AND WAS INSTRUCTED TO PURCHASE THROTTLE BODY SPRAY. THEY CLEANED OUT THE THROTTLE BODY AND THE CAR DROVE FINE FOR A FEW DAYS UNTIL I BEGAN EXPERIENCING THE SAME PROBLEM. SOME TIMES I WOULD HAVE TO CUT MY CAR OFF A FEW TIMES AND RESTART IT ON ONE ROUND TRIP. I KEEP REGULAR MAINTENANCE ON THIS CAR, CHANGING THE OIL AND ROTATING THE TIRES, ETC. I PURCHASED THE CAR IN DECEMBER 2012 BECAUSE THE CAR I HAD OVER $2,500 OF NEEDED MAINTENANCE. I NEEDED A RELIABLE CAR TO GET AROUND AS THE PRIMARY TRANSPORTATION FOR MY FAMILY. I TOOK THE CAR BACK TO THE DEALER A FEW TIMES AND THEY EXPLAINED THE CODE AND EXPLANATION OF THE PROBLEM: TROUBLE CODE P2111, THROTTLE BODY ACTUATOR STUCK OPEN AND CLOSED. I REALLY HOPE THIS INVESTIGATION IS EXPEDITED AND THAT FORD RECALLS THE MERCURY MARINER 2010 DUE TO THE FAULTY THROTTLE BOTTLE. I HAVE HAD ZERO MAINTENANCE ISSUES WITH MY VEHICLE OTHER THAN THE THROTTLE BODY ISSUES. *TR

FAULTY IGNITION SWITCH CAUSING SHORTS AND SPARKS. EFFECTING TURN SIGNALS, BLOWER MOTOR AND OTHER ELC. FORD ADVISED ME THAT MY VEHICLE WAS INVOLVED WITH A 1996 RECALL FOR THE SWITCH AND THAT IT WAS SERVICED AND REPLACED. YEA - REPLACED WITH A FAULTY ONE! FORD REP. SAID THE REPLACEMENT SWITCH IS OUT OF WARRANTY. I AM NOT HAPPY WITH THIS AT ALL! *TR

I WAS ON MY WAY HOME IN MY 2009 MERCURY MARINER AND MY CAR STARTED SLOWING DOWN AND WAS ACTING AS THOUGH IT WAS GOING TO CUT OFF. THERE WAS NOWHERE IMMEDIATELY TO PULL OFF AND IT WAS A VERY DANGEROUS ROAD. FINALLY AFTER 5 MINUTES OF PRAYING AND TRYING TO KEEP GOING (VERY SLOWLY) I MADE IT TO PULL OVER. I TURNED OFF THE CAR AND STARTED AGAIN AND WAS ABLE TO MAKE IT HOME. I AM READING ONLINE WHERE THIS HAPPENS OFTEN TO THESE MAKES AND MODEL. ITS A THROTTLE MODULE ISSUE. I AM GOING TO TAKE IT TO THE DEALERSHIP IN TOWN TOMORROW, BUT I HONESTLY AM VERY DISAPPOINTED AND DISGUSTED THAT I MAY HAVE TO PAY FOR A ISSUE THAT SEEMS TO BE COMMON IN THIS CAR. I BOUGHT THE FORD BECAUSE IT WAS AMERICAN MADE AND I FELT IT WOULD BE DEPENDABLE. I AM VERY DISCOURAGED. I USUALLY TRY TO STICK WITH THE BRANDS I FIND TO BE THE BEST AND WHEN PURCHASING IN THE FUTURE, I AM UNSURE I CAN TRUST FORD IF THERE ARE KNOWN ISSUES WITH VEHICLES BUT NOTHING DONE ABOUT THEM FOR ITS CUSTOMERS. IT LIKE BUY AND GOOD LUCK. *TR

THROTTLE BODY IS GONE I GET THE P2111 CODE THIS PART IS COSTING ME 440.00 DOLLARS THE WARRANTY THE COMPANY SOLD ME DOES NOT COVER IT AND THAT IS A JOKE ALSO. *TR