MERCURY Complaints

VEHICLE LOSS OF POWER TO GAS PEDAL ON INTERSTATE 3 TIMES...HAD TO PULL OVER AND TURN OFF THEN RESTART. ELECTRONIC THROTTLEBODY CODE P2111. *TR

I WAS SITTING AT A RED STOP LIGHT, AND THEN THE TRAFFIC LIGHT TURNED GREEN. I LIGHTLY PRESSED THE GAS BUT THE CAR WOULD NOT GO, AND ALL A SUDDEN I LOOKED DOWN AND THE CHECK ENGINE LIGHT IS ON. I PULLED OVER TO THE SIDE OF THE ROAD (WHILE TURNING HAZARD LIGHTS ON), PLACED CAR IN PARK, AND TURNED THE CAR OFF. I TURNED THE CAR BACK ON (STARTED JUST FINE) AND ATTEMPTED TO GO AGAIN TO GET TO A SAFER DESTINATION (WAS RIGHT IN THE MIDDLE OF THE INTERSECTION). THE CHECK ENGINE LIGHT REMAINED ON AND THE CAR WOULD NOT GO ANY FASTER THAN ROUGHLY 5 MILES PER HOUR. THEN THE WRENCH LIGHT CAME ON (WHICH APPARENTLY MEANS A TRANSMISSION PROBLEM). I PULLED THE CAR OVER AGAIN AND CALLED FOR HELP. EVENTUALLY I GOT THE CAR INTO A PARKING LOT (MEANWHILE TRAVELING AT ABOUT 5 MILES PER HOUR AND BLOCKING 5 O' CLOCK RUSH HOUR TRAFFIC). CAR HAD TO BE TOWED TO NEARBY SHOP. THEY TOLD ME THE THROTTLE BODY HAD QUIT WORKING (STUCK CLOSED) AND THE CAR WAS NOT GETTING ENOUGH AIR INTO THE GAS FOR THE CAR TO RUN PROPERLY. 400.00$ LATER, IT WAS FIXED. I HAVE HAD THE CAR FOR A LITTLE OVER A YEAR AND PUT ABOUT 10,000 MILES ON IT SINCE PURCHASE. RIDICULOUS. *TR

THE VEHICLE (WHICH ONLY HAS 30,000 MILES ON IT) WILL STALL AT ANY SPEED WITHOUT NOTICE. THERE IS NO THROTTLE RESPONSE AND ENGINE IDLES ROUGH WITH BLACK SMOKEY EMISSIONS. THIS CONDITION HAS HAPPENED SEVERAL INSTANCES, THE WORST CASE BEING WITH MY WIFE AND CHILD TRYING TO ACCELERATE INTO TRAFFIC AND SUDDENLY EXPERIENCING A STALL/NO THROTTLE SITUATION HALF WAY INTO THE INTERSECTION. THE STALLING HAS CONSISTENTLY BEEN REMEDIED BY CYCLING THE IGNITION OFF AND THEN ON AGAIN,THEN ITS JUST A MATTER OF 20 TO 200 MILES AND IT HAPPENS AGAIN.THE DEALER HAS FAILED TO DIAGNOSE THE PROBLEM AND STATES FORD/MERCURY HAS NO KNOWLEDGE OF A PROBLEM.THE WRENCH LIGHT ILLUMINATES ONLY WHILE PROBLEM EXISTS, IT DOES NOT STORE A CODE OR REMAIN LIT.THE DEALER HAS WORKED CLOSELY WITH US BUT IS AT A LOSS AS TO WHAT THE PROBLEM IS. THIS PROBLEM NEEDS TO BE ADDRESSED BEFORE MY FAMILY OR SOMEONE ELSE GETS HURT OR WORSE KILLED. *TR

I AM ALSO IN THE GROUP OF BAMBOOZLED PEOPLE THAT HAVE THE UNFORTUNATE EXPERIENCE OF OWNING A 2006 MERCURY MONTEGO. RECENTLY ON A 90 MILE TRIP ABOUT 40 MILES IN DRIVING APPROXIMATELY 65 GOING UP A HILL I ACCELERATED TO PASS A VEHICLE AND MY CAR SUDDENLY AND UNEXPECTEDLY JERKED AND LOST SPEED DOWN TO A ABOUT 45 AND WOULD NOT ACCELERATE. THE CARS BEHIND ME HAD TO SLOW DOWN ABRUPTLY AND WERE NONE TO HAPPY AT MY INCONVENIENCE. SINCE THEN I HAVE HAD THE SAME ISSUE REPEATEDLY EACH TIME GETTING WORSE. I CAN NOW FEEL THE TRANSMISSION GETTING WEEK WHEN I DRIVE ON THE HIGHWAY AND ITS ONLY A MATTER TIME BEFORE IT GOES OUT. THIS IS A MAJOR SAFETY ISSUE AS THE YOU ARE NOT AWARE OF WHEN THIS WILL HAPPEN AND THE VEHICLE IS DIFFICULT TO CONTROL WHEN JERKING ABRUPTLY. FORD NEEDS TO DO SOMETHING. MY CAR DOES HAVE 116000 MILES ON IT AND I KNOW CARS ARE NOT MEANT TO LAST FOREVER BUT THIS IS RIDICULOUS THERE IS NO REASON A PROPERLY MAINTAINED TRANSMISSION. SHOULD BE HAVING PROBLEMS LIKE THIS. I AM CERTAIN THIS IS A MANUFACTURER DEFECT. I WENT AGAINST MY BETTER JUDGMENT AND BOUGHT A FORD BECAUSE I THOUGHT THE MONTEGO WAS A NICE CAR. I SHOULD HAVE STUCK WITH MY 97 FIREBIRD THAT HAD 167000 MILES ON IT, LOST WAY LESS OIL, AND RAN WAY SMOOTHER ON IT'S ORIGINAL DRIVETRAIN AND GOT 10 MPG BETTER THAN THIS CAR. NEVER AGAIN FORD! YOU SHOULD STAND BEHIND YOUR PRODUCTS. *TR

TL* THE CONTACT OWNS A 2000 MERCURY MOUNTAINEER. THE CONTACT STATED THAT SMOKE EMITTED FROM UNDER THE HOOD AREA. THE CONTACT INSPECTED THE VEHICLE AND NOTICED BLACK SMOKE AND FLAMES IN THE ENGINE AREA. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO THE CONTACT'S INSURANCE COMPANY FOR FURTHER INVESTIGATION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 165,000. UPDATED 06/26/13*LJ THE CONSUMER BELIEVED THE SPEED CONTROL DEACTIVATION SWITCH WAS THE CAUSE OF THE FIRE. UPDATED 06/27/13 *BF UPDATED UPDATED 07/02/2013 *JS

VEHICLE SPRING FRACTURED BREAKING THE BOTTOM PART OFF THE COIL SPRING ON THE FRONT LEFT DRIVERS SIDE OF THE CAR.THE LEFT FRONT IS NOW LOWER AND TIRES SHOW WEAR. I HAVE STOPPED DRIVING AS A RESULT. *TR

TL* THE CONTACT OWNS A 2010 MERCURY MILAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD THUMPING NOISE COMING FROM THE FRONT PASSENGER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE DRIVE SHAFT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000. *TR

I WAS DRIVING 25 MILES AN HOUR WITH MY CHILDREN DOWN THE ROAD FOR THE START OF A LONG TRIP AND THE CAR ACCELERATED ON ITS OWN AND I HAD TO USE MY BRAKES TO NOT HIT ANYTHING OR RUN A RED LIGHT. THIS HAS BEEN CONTINUOUS SINCE THAT DAY AND I CAN TELL IT HAS DONE DAMAGE TO MY BRAKES. THEY WILL HAVE TO BE FIXED BUT IF THIS CONTINUES I'M AFRAID THERE WILL BE AN ACCIDENT. *TR

MY CAR WAS PARKED IN THE GARAGE, WHEN I SAT DOWN IN THE SEAT I HEAR A LOUD NOISE, WHICH WAS CAUSED BY THE DRIVER FRONT SIDE COIL SPRING BROKE AND PLUNGED INTO THE TIRE. HAD THIS HAD HAPPENED WHILE DRIVING IT WOULD HAVE MOST LIKE CAUSE A SEVERE ACCIDENT. THE COST TO FIX IT WAS HIGHER AS IT WAS RECOMMENDED THAT BOTH FRONT SPRINGS BE REPLACED FOR SAFETY REASONS. *TR

TL* THE CONTACT OWNS A 2006 MERCURY MONTEREY. THE CONTACT STATED THAT THE TRANSMISSION FAILED INTERMITTENTLY AND SLIPPED OUT OF OVERDRIVE. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL FAILED TO ENGAGE WHILE IT WAS SET. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 06/18/13*LJ THE CONSUMER STATED THE DEALER FLUSHED THE TRANSMISSION, BUT IT DID NOT SOLVE THE PROBLEM. THE DEALER STATED SINCE THE ENGINE LIGHT WAS NOT ON, THERE WAS NO WAY TO DIAGNOSE THE PROBLEM. THE VEHICLE WOULD LOSE POWER AND THEN SHIFT IN AND OUT OF OVERDRIVE. UPDATED 06/28/13