MERCURY Complaints

THE "VEHICLE SPEED SENSOR" FAILED PREMATURELY, CAUSING THE ABS TO DISABLE. ITEM WAS INSPECTED AND REPAIRED BY A FORD MECHANIC AND HE ADVISED THIS WAS PREMATURE FAILURE NOT CAUSED BY ABUSE. *TR

TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE STEERING WHEEL WOULD VIBRATE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR TIRES WOULD RUB AGAINST THE FRAME OF THE VEHICLE WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT NO REPAIRS WERE PERFORMED. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO DEPRESS THE ACCELERATOR TO THE FLOOR IN ORDER TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

TL* THE CONTACT OWNS A 1997 MERCURY VILLAGER. THE CONTACT STATED THAT THE ENGINE WAS STARTED IN COLD WEATHER, THE VEHICLE WOULD EXHIBIT AN ABNORMALLY STRONG GASOLINE ODOR. THE VEHICLE WAS TAKEN TO A MECHANIC WHO ADVISED THAT THERE WERE NO VISIBLE FUEL LEAKAGES BUT THE CANISTER AND THE CONNECTED HOSES WERE FAULTY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THAT THERE WERE NO RECALLS FOR THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 155,000.

MY 2005 MERCURY MONTEREY WILL 66,765 MILES ON IT WILL NOT ENGAGE THE TRANSMISSION. YOU CAN PUT IT IN FORWARD, REVERSE, OR ANY OTHER GEAR AND IT DOES NOT HAVE THE NORMAL FEEL THAT ANY ENGAGEMENT HAPPENED. AND WHEN YOU LET OFF THE BRAKE IT DOES NOT MOVE AND WHEN YOU GIVE IT SOME GAS IT DOES NOT MOVE. IT DOES NOT MATTER WHICH GEAR IT IS IN EITHER. THE CAR MADE IT HOME WITH OUT ANY NOTICE OF THE PROBLEM BUT THE NEXT DAY WHEN I WANTED TO BACK OUT OF THE GARAGE THE TRANSMISSION IS TOTALLY GONE. FROM RESEARCH I KNOW I'M GOING TO HEAR THAT THE TORQUE CONVERTER OUTPUT SHAFT SPLINES ARE STRIPPED CAUSING A SUDDEN LOSS OF POWER TO THE DRIVE-TRAIN. *TR *TR

TL* THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE ABNORMALLY ACCELERATED WHILE ATTEMPTING TO PARK WITH THE BRAKES DEPRESSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 60,000. UPDATED 01/13/12*LJ UPDATED 01/19/12

TL* THE CONTACT OWNS A 1999 MERCURY MOUNTAINEER. THE VEHICLE WAS EQUIPPED WITH GOODYEAR WRANGLER TIRES, LINE SIZE: P235/75/R15, DOT NUMBER: RTN-ST235-75-15105S. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FRONT PASSENGER SIDE TIRE BLEW. THE CONTACT LOST CONTROL OF VEHICLE AND DROVE INTO THE WOODS, CRASHING INTO SEVERAL TREES. THE CONTACT RECEIVED INJURIES TO THE RIBS, HEAD, BACK AND SHOULDERS. THE POLICE DEPARTMENT WAS CALLED TO THE SCENE AND A POLICE REPORT WAS FILED (SOUTH CAROLINA POLICE REPORT NUMBER: 40-8691422). THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 80,000.

TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS WOULD FLICKER ON AND OFF SPORADICALLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE CONTROL MODULE. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE DEFECT. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 152,484.

TL* THE CONTACT OWNS A 2007 MERCURY MARINER. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO ANY GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THE AUTOMATIC TRANSMISSION ASSEMBLY OIL COOLER, VALVE, GASKETS, DRIVE PLATE STEEL, PISTONS, SEALS, AND SCREENS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR ALL COMPONENTS HOWEVER, APPROXIMATELY 20,000 MILES LATER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

CAME OUT ONE MORNING TO DISCOVER THE REAR HATCH HAD A CRACK AROUND THE EMBLEM OF MY 2004 MERCURY MOUNTAINEER. CAR WAS PARKED IN DRIVEWAY AND WAS NOT HIT OR INVOLVED IN AN ACCIDENT. STARTED NOTICING THAT EVERY MERCURY MOUNTAINEER OF THE SAME BODY TYPE HAD SIMILAR CRACKS IN THE SAME LOCATION. CONTACTED FORD BUT DID NOT HAVE VIN #. EVENTUALLY CONTACTED FORD AGAIN WITH VIN # AND WAS TOLD THERE WAS NO RECALL AND THAT FORD WAS NOT ACCEPTING ANY RESPONSIBILITY . I TOLD FORD THAT IT IS AN OBVIOUS DEFECT TO NO AVAIL. I WILL NEVER BUY ANOTHER FORD PRODUCT IF THIS IS HOW THEY TREAT THEIR CUSTOMERS. THIS SHOULD BE A RECALL AND FORD SHOULD REPAIR THIS DEFECT. THE VALUE OF MY CAR HAS DECREASED BECAUSE OF THIS. I GOT A $500.00 ESTIMATE TO REPAIR IT BUT WAS TOLD IT WOULD PROBABLY HAPPEN AGAIN. *TR

2004 MERCURY SABLE LS PREMIUM WITH DOHC V-6 AUTOMATIC ENGINE. BAD SLIPPAGE OCCURS WHEN REVERSE IS ENGAGED WITH THE TRANSMISSION BEING WARM. ONLY OCCURS WHEN THE TRANSMISSION IS WARM. MILEAGE IS CURRENTLY AT 61,000. VEHICLE WAS PURCHASED IN 2007 WITH 48,000 MILES WITH FULL FACTORY WARRANTY. I NOTIFIED FORD.MERCURY. BECAUSE THE CAR IS NOW OUT OF WARRANTY, THEY WONT DO A FIX ... ONLY UNDER THE FULL COST OF REBUILDING OR REPLACING THE TRANSMISSION. *TR