MERCURY Complaints

THE HEADLIGHTS FAILED DURING OPERATION OF THE VEHICLE WHILE IN LIGHT RAIN AT NIGHT IN TOWN. I DID NOT NOTICE THE LIGHTS FAILED, ON COMING TRAFFIC FLASHED THEIR LIGHTS TO TELL ME MY LIGHTS WERE OFF. PULLING OVER TO THE CURB I WIGGLED THE CABLING UNDER THE DASH AND THE LIGHTS CAME ON, I THEN PROCEEDED TO MOVE AGAIN AND THE LIGHT WENT OFF. AFTER A FEW ATTEMPTS OF WIGGLING THE CABLING NEAR THE LEM MODULE THE LIGHTS STAYED ON ENOUGH TO RETURN TO MY HOME. THIS HAS BEEN AN ON GOING SITUATION WITH THE LIGHTS, AND I HAVE BEEN ON THE INTERNET TO TROUBLESHOOT THIS FAULT IN THE FORD MOTOR VEHICLES. THAT THIS PROBLEM HAS BEEN REPORTED WITH OUT A RECALL IS APPALLING. THE LOCATION OF THE FAILED UNIT MOST LIKELY IS THE REASON FOR SERVICE MECHANIC ESTIMATES OF $700 TO $1500 TO REPLACE THIS PART. ONE ONLY HAS TO GO ON THE INTERNET AND WRITE THE 2004 LIGHTING PROBLEM AND SEE THE LEM MODULE HAS A UN-GOING PRODUCT FAILURE. *TR

WE WERE TRAVELING NORMALLY WHEN SUDDENLY ALL MOTIVE FORCE WAS LOST. THE ENGINE RAN NORMALLY,BUT VEHICLE WOULD NOT PROCEED UNDER POWER. IT WAS AS IF THE VEHICLE WAS IN NEUTRAL. THE VEHICLE WOULD NOT PROCEED UNDER ANY POWER EITHER FORWARD OR REVERSE. THERE WAS ABSOLUTELY NO WARNING OF THE POWER TRAIN FAILURE. *TR

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE LIGHTS WOULD CONTINUOUSLY FLICKER ON AND OFF. IN 2006 AND 2009, THE DEALER REPLACED THE LIGHTING CONTROL MODULE HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE CURRENT MILEAGE WAS 121,000 AND THE FAILURE MILEAGES WAS 60,000. UPDATED 01/05/12*LJ UPDATED 01/09/12

TL - THE CONTACT OWNS A 1999 FORD GRAND MARQUIS. THE CONTACT STATED WHILE CHANGING THE PASSENGER SIDE REAR TIRE THE FACTORY ISSUED JACK FAILED TO SUPPORT THE WEIGHT OF THE VEHICLE AND BENT. THE EQUIPMENT WAS NOT TAKEN TO THE DEALER TO BE INSPECTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000. RVK

UNDER LOAD (ACCELERATION INTO TRAFFIC), THE TRANSMISSION DOES NOT ENGAGE, STUCK BETWEEN GEARS CAUSING THE CAR TO REDLINE AND GO NOWHERE. ALSO, NOTICED STUTTERING IN SHIFTING OF THE CAR AT CERTAIN GEARS. DOES THIS VERY INTERMITTENTLY, BUT WHEN IT DOES, IT COULD HAVE BEEN IN DANGEROUS SITUATIONS IF I WAS TRYING TO MERGE INTO TRAFFIC. FORD SERVICE WAS UNABLE TO REPLICATE, BUT IT HAS DONE IT A HALF DOZEN TIMES SINCE THE FIRST TIME I BOUGHT THE CAR. *KB

TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLES SPEED INCREASED. WHEN THE BRAKE PEDAL WAS ENGAGED, THE VEHICLE BEGAN TO REDUCE SPEED. THE CONTACT MANEUVERED ONTO THE EMERGENCY LANE AND TURNED THE VEHICLE OFF. AFTER RESTARTING THE VEHICLE, IT BEGAN TO FUNCTION NORMALLY. THE FAILURE OCCURRED THREE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING AND THE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNAVAILABLE.

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. WHILE DRIVING APPROXIMATELY 35 MPH, THE TRANSMISSION BEGAN TO SLIP VIOLENTLY IN A JERKING MOTION. IN ADDITION, A LOUD NOISE EMITTED OUTSIDE OF THE VEHICLE. THE FAILURE OCCURRED NINETEEN DIFFERENT TIMES. THE VEHICLE WAS DIAGNOSED BY A CERTIFIED MECHANIC WHO STATED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE SERVICE WARRANTY EXPIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.

THE ENGINE SUDDENLY QUIT RUNNING WHILE CRUISING AT 60 MPH IN DARKNESS ON A HEAVILY TRAVELED CONGESTED 6 LANE INTERSTATE HIGHWAY. THE TIME WAS 6:50 PM AND THERE WAS NO UNUSUAL WEATHER. THE CAR SHOOK FOR A FEW SECONDS AT THE TIME OF SHUT-DOWN. I ATTRIBUTED THE SHAKE OF THE CAR TO A LOADED SEMI FLAT BED TRUCK RUNNING IN THE NEXT LANE AT APPROXIMATELY 65 MPH. WE WERE AT NORMAL SPACING BETWEEN VEHICLES. THERE WAS NEITHER CONTACT WITH THIS TRUCK NOR ANY OTHER VEHICLE. THE INCIDENT OCCURRED ON I270 NEAR BRIDGETON, MO. WE MERGED ONTO MO 340 AND CONTINUED COASTING UNTIL WE FOUND A SAFE PLACE TO PULL OVER TO CALL FOR HELP. I TRIED TO RESTART THE ENGINE SEVERAL TIMES WHILE COASTING, TO NO AVAIL. WHILE WAITING FOR HELP TO ARRIVE, I TRIED TO UNDERSTAND WHAT MAY HAVE CAUSED THE ENGINE TO QUIT RUNNING. THE FUEL TANK REGISTERED ONE-HALF FULL. I RECALLED READING IN THE OWNER'S MANUAL YEARS AGO ABOUT A FUEL SHUT-OFF RESET. I RAISED THE TRUNK LID, READILY FOUND THE RESET. THE RED BUTTON WAS UP--I PUSHED IT DOWN. I WAS ABLE TO IMMEDIATELY RESTART THE ENGINE. THE ENGINE WAS LET RUN FOR AT LEAST 10 MINUTES WITHOUT FINDING ANY PROBLEM. WE CONTINUED ON TO OUR DESTINATION ABOUT 8 MILES AWAY. THE CAR HAS BEEN DRIVEN ON 4 DAYS SINCE THEN FOR A TOTAL OF ABOUT 250 MILES, WITH NO APPARENT PROBLEM. I WRITE THIS BECAUSE I FIND IT EXTREMELY DANGEROUS TO HAVE AN ENGINE SHUT DOWN ON A VERY CONGESTED INTERSTATE HIGHWAY, AFTER DARK, WITH MOST TRAFFIC RUNNING 65 - 70 MPH. DURING THIS INCIDENT, I FEARED BEING REAR-ENDED AS THERE WAS LIMITED OPPORTUNITY TO GET OFF THE ROAD. *KB

WHEN THE GAS GAUGE REGISTERS BELOW 1/2 TANK, AND THE TANK IS REFUELED TO CAPACITY, IT TAKES SEVERAL MILES DRIVING( APPROX. 30-50 MILES) FOR THE GAUGE TO REGISTER FULL. ALSO, IF THE TANK IS TOWARDS THE EMPTY MARK, AND THE CAR IS FILLED TO CAPACITY, AND THE CAR IS DRIVEN, THE LOW FUEL LIGHT WILL COME ON, AND STAY ON FOR AN EXTENDED PERIOD OF TIME. AT TIMES, BEFORE THE CAR IS DRIVEN, THE CAR REFUSES TO START AS IF IT IS NOT GETTING ANY GAS. AFTER IT SETS FOR A WHILE, IT WILL START. *KB

TO WHOM IT MAY CONCERN: THE LEFT REAR LOWER ARM TO BODY HINGE BOLT UNSCREWED (FRONT LOCATION OF REAR LOWER ARM) OUT OF REAR LOWER ARM (ABOUT 2 INCHES OUT FROM LOWER ARM) VISUAL SIGHTING CAUGHT THIS ITEM - REAR AXLE COULD HAVE DISENGAGED FROM THE VEHICLE IF REAR LOWER ARM BOLT HAD FALLEN COMPLETELY OUT. DEALERSHIP REINSTALLED BOLT. *KB