MERCURY Complaints

TL* THE CONTACT OWNS A 2010 MERCURY GRAND MARQUIS WITH GOODYEAR WINDSHIELD WIPER BLADES (NA), MODEL NUMBER: 765-22. THE CONTACT STATED THAT THE WIPER BLADES WERE DEFECTIVE AND WOULD NOT REMAIN ATTACHED TO THE FRAME WHILE DRIVING. THE WIPER BLADE SET WAS REPLACED WITH A DIFFERENT MANUFACTURER. THE CURRENT AND FAILURE MILEAGE WAS NOT AVAIALBLE. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING 75 MPH WITH THE SPEED CONTROL ENGAGED, THE SPEED INCREASED WHEN THE BRAKES WERE APPLIED AND FAILED TO DISENGAGE. THE CONTACT WAS FORCED TO MANUALLY DISENGAGE THE VEHICLE SPEED CONTROL IN ORDER TO AVOID A CRASH. THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN TO BE REPAIRED AT HIS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000. UPDATED 10/21/11 *BF THE CONSUMER STATED WHEN HE ATTEMPTED TO DISENGAGE THE CRUISE CONTROL, THE VEHICLE JERKED AND WENT INTO PASSING GEAR, FAILING TO DISENGAGE FROM CRUISE CONTROL. THE CONSUMER HAD TO PURCHASE A NEW SWITCH, DUE TO THE FAILURE OF THE CRUISE CONTROL. UPDATED 12/19/11

TL* THE CONTACT OWNS A 1996 MERCURY SABLE. WHILE DRIVING AT APPROXIMATELY 5 MPH THE CONTACT HEARD A POPPING SOUND COMING FROM THE UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC. THE MECHANIC STATED THE REAR LOWER SUBFRAME WAS FRACTURED DUE TO CORROSION AND COULD DETACH FROM THE VEHICLE. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 98V323000 (STRUCTURE:FRAME AND MEMBERS) THAT MAY BE RELATED TO THE FAILURE BUT DID NOT INCLUDE 1996 MODELS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000.

WITHOUT WARNING (LIGHTS, NOISES, MESSAGES) OUR 2004 MERCURY MONTEREY, WITH ONLY 67K MILES, WOULD NOT GO INTO REVERSE. WHEN WE THEN TRIED TO PUT IT INTO DRIVE, IT WOULD NOT GO FORWARD. WHEN SWITCHED BACK TO REVERSE, IT THEN WENT FORWARD! LUCKILY OUR SERVICE GARAGE IS ONLY A FEW BLOCKS AWAY. ...SO IT ONLY TOOK US A COUPLE OF HOURS TO GET IT THERE. MECHANIC FOUND MAGNET IN TRAY COVERED WITH NOT ONLY METAL SHAVINGS, BUT ALSO LARGER CHUNKS OF METAL. LUCKILY THIS HAPPENED IN OUR ALLEY, SO THERE WERE NO TRAFFIC ISSUES TO DEAL WITH AND NO ONE GOT HURT. *TT

TL* THE CONTACT OWNS A 2005 MERCURY MONTEGO. THE CONTACT NOTICED THAT ALL OF THE INSTRUMENT PANEL GAUGE READINGS DECREASED TO ZERO AND THE CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT HEARD A CLANKING SOUND BEFORE THE FAILURE OCCURRED. THE VEHICLE WAS SHUT OFF AND RESTARTED AND THE GAUGES RESET TO THE ACCURATE READINGS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.

FAILURE OF SEAT BELT PRETENSIONER DRIVER SIDE RENDERING AIR BAG SYSTEM INOPERABLE REPLACEMENT COST $416.96 REPLACED SEAT BELT @ PRETENSIONER AIR BAG LIGHT THEN WENT OFF

TL* THE CONTACT OWNS A 1996 MERCURY COUGAR. THE CONTACT STATED THAT THE CLIMATE CONTROL ADJUSTER FAILED. AS A RESULT, THE BLOWER WOULD ONLY FUNCTION ON HIGH AND THE CONTACT WAS UNABLE TO ADJUST THE DEFROST SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 61,000 AND THE CURRENT MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE. UPDATED 05/24/12*LJ

WE OWN A 2005 MERCURY MONTEGO PREMIER. OVER THE PAST SEVERAL MONTHS HAVE NOTICED ALTERNATE STALLING OR RANDOM ACCELERATING HOWEVER ON SATURDAY, AS I WAS ACCELERATING THE VEHICLE SUDDENLY STALLED & REFUSED TO GO OVER 1,000 RPMS. WE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP WHO PERFORMED A DIAGNOSTIC WHICH LOCATED THE FAILURE AT THE THROTTLE BODY. CAR IS CURRENTLY @ LOCAL REPAIR SHOP, ESTIMATE OF $850.00 TO REPAIR. *TR

ENGINE REVS UP, AND CAR LURCHES, TYPICALLY WHEN: MOVING AWAY FROM IDLE; - ALMOST ALWAYS WHEN THE WHEELS ARE TURNED ALL THE WAY TO THE LEFT OR RIGHT AND THE CAR IS MOVING AWAY FROM IDLE. THE LURCHING IS SUDDEN AND "VIOLENT" ENOUGH THAT IT CAN CATCH A DRIVER UNPREPARED - THIS HAS BEEN AN OCCASIONAL PROBLEM FOR YEARS - PROBLEM HAS BEEN GETTING MORE FREQUENT. *TR

TRANSMISSION WOULD NOT SHIFT INTO THIRD GEAR. 70000 MILES NO TOWING JUST STREET DRIVING. HAD TO HAVE THE TRANSMISSION REBUILT. SEEMS TO BE COMMON ISSUE FOR FORD ON 2002 MERCURY MOUNTAINEERS AND FORD EXPLORERS. *TR