MERCURY Complaints
View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2006 MERCURY MONTEGO- KALAMAZOO, MI
TRANSMISSION ON 2006 MERCURY MONTEGO PREMIER AWD/ CVT TRANSMISSION WENT OUT WITH ONLY 78429 MILES ON IT. *TR
Source: NHTSA WEB SITE -
1998 MERCURY SABLE- COLUMBUS, GA
TL* THE CONTACT OWNS A 1998 MERCURY SABLE. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE INDEPENDENTLY WHEN DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE HORN WOULD SOUND INDEPENDENTLY. THE CONTACT FURTHER INSPECTED THE VEHICLE AND STATED THAT THERE WAS A BUILDUP OF CORROSION FOUND ON AN UNKNOWN PIN INSIDE OF THE STEERING COLUMN. THE CONTACT BELIEVED THE FAILURE WAS CAUSED BY THE CORROSION OF THE STEERING COLUMN COMPONENTS. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 12,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
1999 MERCURY GRAND MARQUIS- PENN YAN , NY
CRACKED THE AIR INTAKE ON MY 1999 MERCURY GRAND MARQUIS. IT WAS MADE OUT OF CHEAP PLASTIC. I HAD TO STEP ON THE THROTTLE TO GET OUT OF THE WAY, AND MY CAR STARTED STEAMING. COME TO FIND OUT, THE INTAKE MANIFOLD CRACKED. IT'S ONLY $300 FOR THE PART, NOT INCLUDING LABOR. *TR
Source: NHTSA WEB SITE -
2000 MERCURY SABLE- STONINGTOWN, IL
TL*THE CONTACT OWNS A 2000 MERCURY SABLE WAGON. WHILE DRIVING 50 MPH USING THE VEHICLE SPEED CONTROL HE NOTICED THAT THE VEHICLE STARTED TO ACCELERATE. HE DEPRESSED THE BRAKES AND TRIED TURNING OFF THE VEHICLE SPEED CONTROL IN ORDER TO SLOW THE VEHICLE DOWN BUT IT CONTINUED TO ACCELERATE AT A FASTER SPEED. THE VEHICLE CONTINUED TO ACCELERATE AS HE PULLED TO THE SIDE AND TURNED THE VEHICLE OFF. HE TRIED TO RESTART THE VEHICLE BUT IT ACCELERATED FULL THROTTLE FORCING HIM TO TURN THE ENGINE OFF A SECOND TIME. HE CALLED A MECHANIC WHO INSPECTED THE VEHICLE BUT COULD NOT FIND ANY FAILURES. AFTER INSPECTING THE VEHICLE FOR HALF AN HOUR HE RESTARTED THE VEHICLE AND IT BEGAN WORKING NORMALLY. HE TOOK THE VEHICLE TO THE DEALER WHO ADVISED HIM TO CALL NHTSA AND OFFERED NO FURTHER ASSISTANCE. HE CALLED THE MANUFACTURER WHO ALSO ADVISED HIM TO CALL NHTSA. THE FAILURE MILEAGE WAS 123,980. UPDATED 03/02/11 *BF UPDATED 05/05/11
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2000 MERCURY GRAND MARQUIS- CRESCENT SPRINGS, KY
SPARK PLUG BLEW OUT OF #8 CYLINDER WITHOUT WARNING MERGING ONTO HIGHWAY. IF THIS HAPPENS ON A DIFFERENT CYLINDER IT COULD PUNCTURE THE FUEL RAIL; ULTIMATELY CAUSING A FIRE FROM THE IGNITION COIL SPARK.
Source: PORTABLE SAFETY COMPLAINT FORM -
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2002 MERCURY SABLE- WAKEMAN, OH
AROUND 7 MONTHS AGO JULY,2010 MY WIFE WAS ATTEMPTING TO BACK UP HER 2002 MERCURY SABLE AND THE PASSENGER SIDE FRONT SPRING BROKE AN WENT TROUGH THE SIDE WALL OF THE TIRE. TODAY JAN. 2011. I WAS ATTEMPTING TO BACK THAT SAME CAR AN THE DRIVER SIDE SPRING BROKE AND RUINED THE TIRE AN BUSTED ANOTHER PART ON THE STEERING LINK. WHEN IS SOMETHING GOING TO BE DONE ABOUT THIS. *TR
Source: NHTSA WEB SITE -
2008 MERCURY MILAN- PATTERSON, GA
ON THE INSIDE DOOR HANDLES THEY ARE COVERED IN CHROME. THE PASSENGER SIDE STARTED TO BUBBLE UP. NOT SURE WHY, BECAUSE I MOSTLY ONLY USE THE DRIVER SIDE. ANYHOW, THE OTHER NIGHT I HAD MY COUSIN RIDING WITH ME AND WHEN SHE GRABBED THE DOOR HANDLE THE PIECE CUT HER FINGER. IT HAD SOMEWHAT PEALED OFF AND SLICED HER. NO OTHER DOOR HANDLE HAS DONE THAT JUST THAT ONE. I WAS WONDERING WHAT I SHOULD. ITS A SAFETY ISSUE FOR ANYONE WHO GRABS THE HANDLE. I AM NOT EVEN SURE HOW OR WHERE TO FIX IT. ANY HELP WOULD BE APPRECIATED! *TR
Source: NHTSA WEB SITE -
2001 MERCURY COUGAR- HARTFORD CITY, IN
DRIVING CAR TO CLASS LAST WEEK, RECENTLY BOUGHT IT WITHIN THE PAST YEAR. WAS PULLING INTO A PARKING SPOT IN A PARKING GARAGE GOING MAYBE 5 MPH. WAS CREEPING UP INTO THE SPOT AND THE AIRBAGS DEPLOYED OUT OF NOWHERE, CRACKING MY WINDSHIELD AND GETTING SMOKE AND AN AWFUL SMELL INTO MY CAR. I ALSO WILL BE WEARING A WRIST BRACE FOR THE NEXT 6 WEEKS DUE TO AN INJURY THAT THE AIRBAGS CAUSED. *TR
Source: NHTSA WEB SITE -
2002 MERCURY GRAND MARQUIS- NORTH AUGUSTA, SC
PLASTIC HEATER SUPPLY TUBE (LOCATED IN REAR OF PLASTIC INTAKE MANIFOLD) FAILED CAUSING ENGINE TO OVERHEAT. INTAKE MANIFOLD HAS TO BE REPLACED. *LN
Source: NHTSA WEB SITE -
2002 MERCURY GRAND MARQUIS- ROLLA, MO
2002 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO TWO SETS OF FAILED MICHELIN HYDROEDGE TIRES *TGW THE CONSUMER STATED HE AS WELL AS HIS PASSENGERS FELT A SLIGHT SHIMMY IN THE CAR AT LOW SPEEDS. SOON, AFTERWARDS THE SHIMMY BECAME PERCUSSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT AT LEAST ONE OF THE TIRES WERE SEPARATING AND THE VEHICLE WAS UNSAFE TO DRIVE. THE REPAIR SHOP STATED THE VEHICLE WAS PROPERLY MAINTAINED AND THAT THE TIRE WEAR WAS NOT NORMAL. IT WAS ALSO STATED THAT THE TIRES WERE UNEVEN AROUND THE CIRCUMFERENCE OF THE TIRES AT THE SAME DISTANCE IN FROM THE EDGE. THE CONSUMER ALSO OWNS A 1995 MERCURY GRAND MARQUIS WITH THE SAME TIRE PROBLEM. *JB
Source: CONSUMER LETTER