MERCURY Complaints

TL* THE CONTACT OWNED A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE BEGAN EMITTING FROM THE ENGINE. THE CONTACT IMMEDIATELY PULLED OVER AND GOT OUT OF THE VEHICLE AS IT BURST INTO FLAMES. THE FIRE DEPARTMENT WAS CALLED YET THE VEHICLE WAS DESTROYED WHEN THE Y ARRIVED. THE POLICE AND FIRE DEPARTMENT WERE UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE HAD NO RECALLS. THE CONTACT NOTICED VARIOUS ONLINE COMPLAINTS REGARDING FIRES IN HIS YEAR, MAKE AND MODEL AND BELIEVED THAT THE MANUFACTURER SHOULD LOOK INTO ALL OF THE COMPLAINTS. THE FAILURE MILEAGE WAS 118,000.

TL* THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT WAS DRIVING 30 MPH WHEN A VEHICLE ABRUPTLY PULLED IN FRONT OF HIM. THE CONTACT APPLIED THE BRAKES AND THE BRAKE PEDAL FELL INTO THE FLOORBOARD AND DID NOT ENGAGE. THE CONTACT WAS ABLE TO AVOID CRASHING INTO THE SECOND VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL REPAIR FACILITY WHERE THE CONTACT WAS ADVISED THAT THE ENTIRE BRAKE LINE WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED BY AN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 81,000.

TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT WAS DRIVING 65 MPH WHEN HE REMOVED HIS FOOT FROM THE ACCELERATOR PEDAL AND THE VEHICLE DID NOT DECREASE IN SPEED. THE VEHICLE CONTINUED TO ACCELERATE AND THE CONTACT HAD TO APPLY THE BRAKES WITH BOTH FEET TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT WAS ABLE TO SHIFT INTO PARK AND SHUT OFF THE ENGINE. THE VEHICLE RESUMED NORMAL OPERATION UPON RESTARTING. THE DEALER ADVISED THE CONTACT TO HAVE A DIAGNOSTIC TEST PERFORMED ON THE VEHICLE BEFORE REPAIRS. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.

TL* THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE WAS INVOLVED IN A MULTI VEHICLE CRASH IN WHICH THE VEHICLE WAS DESTROYED YET THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS AVAILABLE. THE CONTACT AND A PASSENGER SUSTAINED MAJOR INJURIES AND WERE BOTH TRANSPORTED VIA AMBULANCE TO THE HOSPITAL. THE VEHICLE WAS TOWED BY THE CONTACT'S INSURANCE COMPANY BUT WAS NOT EXAMINED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 99,700.

MY 2008 MERCURY SABLE, WHEN AT HIGHWAY SPEED, SPEEDOMETER HAS MOVED HIGHER AND LOWER ON ITS OWN. WHEN IN CRUISE CONTROL CAR SUDDENLY ACCELERATED WHEN SPEEDOMETER DROPPED TO ERRONEOUS LOW SPEED. THIS COULD HAVE CAUSED A CRASH INTO CAR AHEAD OF ME IF I WERE NOT ALERT. IT COULD HAVE CAUSED A SPEEDING TICKET. *TR

MY CHECK ENGINE LIGHT CAME ON. I TOOK MY CAR TO A REPAIR SHOP TO RETRIEVE STORED ENGINE CONTROL CODES PO443 AND PO455. I REPLACED THE PART AND THERE IS STILL THE SAME CODE PO443 AND PO455. I KEEP MY OLD PART. *TR

PLASTIC HEADLIGHT LENSES THAT DETERIORATE/CLOUD AND REDUCE LIGHT PASSING THROUGH THE LENS. RESULTING IN REDUCED VISIBILITY DURING NIGHT TIME DRIVING. ARE MANUFACTURERS REQUIRED TO HAVE LIFE OF VEHICLE LENS? WHAT HAPPENED TO GLASS LENSES? NO RECALLS FOR CLOUDED LENSES? VERY COSTLY TO REPLACE OR REPAIR. ARE YOU MISSING SOMETHING RIGHT IN FRONT OF YOUR EYES? I SEE THIS ON MORE CARS THAN I CAN COUNT. MANY MANUFACTURERS, MODELS AND YEARS. CAN YOU HELP MILLIONS OF PRESENT AND FUTURE AUTO OWNERS? *TR

PURCHASED 2002 MERCURY MOUNTAINEER FROM FORD DEALERSHIP IN 2007. TRANSMISSION WAS SLIPPING, TOOK IN TWO DAYS LATER AND STILL UNDER WARRANTY AND INFORMED NEW TRANSMISSION PUT IN. IN AUGUST 2010, VEHICLE SUDDENLY WOULD NOT START, TOWED TO DEALERSHIP AND INFORMED THE TRANSMISSION WAS ONCE AGAIN DEFECTIVE AND SENSORS AS WELL AS CPU UNIT WOULD NEED TO BE REPLACED. RESEARCHED ON LINE ON WWW.AUTOBEEF.COM AND NOTED MANY OTHER DEFECTS ON SIMILAR MAKE, MODEL AND YEARS WITH VERY SIMILAR PROBLEMS. APPROXIMATE COST TO FIX $2,400 DOLLARS. *TR

1998 MERCURY GRAND MARQUIS. CONSUMER STATES FAULTY REAR BRAKE PAD REPLACEMENT *TGW THE CONSUMER STATED WHEN HIS WIFE APPLIED THE BRAKES FIRMLY, BUT NOT HARD, THE VEHICLE LUNGED FORWARD STRIKING A SIGN AND DAMAGING THE RIGHT FRONT OF THE VEHICLE. THE CONSUMER LATER DISCOVERED THE BRAKES WERE SPONGY AND FAILED TO EFFECTIVELY STOP THE VEHICLE. THE DEALER INFORMED THE CONSUMER THE SPONGY BRAKES WERE NORMAL. THE CONSUMER WENT TO ANOTHER DEALER AND THEY RESTORED THE BRAKES BACK TO NORMAL OPERATION. *JB

2003 MERCURY MOUNTAINEER THE CRUISE CONTROL ON THE STEERING COLUMN . THE OFF BUTTON DOES NOT WORK ,THE BRAKE PEDAL MUST BE APPLIED, AND THE BUTTON TO SLOW DOWN THE TRUCK ALSO DOES NOT WORK . NO SPECIFIC DATE ,A COMPLAINT WAS MADE TO FORD WHEN IT FIRST HAPPENED WHEN THE TRUCK WAS UNDER WARRANTY BUT THEY SAID THEY COULD NOT FIND ANYTHING WRONG . *TR