MERCURY Complaints

8/27/10 CHICAGO-ILLINOIS 2005 GRAND MARQUIS - HEADLIGHTS GO OFF WHEN DRIVING. YOU HEAR A CLICK AND SOMETIMES THEY COME BACK ON AND SOMETIMES THEY DON'T. EXTREMELY DANGEROUS TO BE DRIVING DOWN THE ROAD IN THE DARK AND TO HAVE YOUR HEADLIGHTS GO OUT. THE FORD DEALERSHIP ADVISED ME THAT IT WAS THE LIGHTING CONTROL MODULE THAT WAS BAD. THEY CHARGED ME $143.75 TO TELL ME THIS, THEN THEY WANTED ANOTHER $930.00 TO REPLACE IT. EVEN THOUGH I HAVE AN EXTENDED WARRANTY, I WAS ADVISED THAT THIS PARTICULAR MODULE IS NOT COVERED. I AM NOW ONLY DRIVING THIS VEHICLE IN THE DAY TIME. *TR

VEHICLE SHUT DOWN WHILE DRIVING ON THE INTERSTATE, IMMEDIATELY LOSING ALL POWER. MESSAGE ON DASH READ "STOP SAFELY NOW". THIS IS A VERY DANGEROUS ISSUE. DRIVING ON THE INTERSTATE AT 65 MPH & LOSING ALL ABILITY TO ACCELERATE OR MAINTAIN SPEED IS VERY SCARY. MAKING MATTERS WORSE, THIS OCCURRED DURING A POURING RAINSTORM & IN A CONSTRUCTION ZONE. I PULLED OVER AND TURNED OFF IGNITION. I WAS ABLE TO RESTART THE VEHICLE. IT THEN SHUT DOWN REPEATEDLY EVERY 2 MILES. THE ONLY WAY TO RESTART WAS TO PULL OVER AND TURN OFF THE IGNITION. I GIMPED IT TO THE CAR DEALER. NOW HAVE A $700 BILL TO FIX THE AIRFLOW MODE DOOR ACTUATOR AND THE MOTOR COOLING PUMP. WE WERE TOLD THERE WAS A SHORT THAT WAS KEEPING THE COOLING PUMP FROM WORKING. THUS THE ENGINE WAS OVERHEATING AND SHUTTING OFF. HAVING READ SIMILAR COMPLAINTS, I AM CONCERNED THAT THIS IS A COMMON ISSUE WITH THIS VEHICLE. *TR

WE BOUGHT A 2004 MERCURY MONTEREY WITH 97K MILES ON IT IN JUNE 24, 2010...EVERYTHING WAS FINE UNTIL AUGUST 11, 2010. I WAS DRIVING AND ALL OF A SUDDEN THE CAR WILL NOT ACCELERATE...SO I DRIFT TO THE SIDE OF THE ROAD AND TRY TO GET THE VAN TO ACCELERATE BUT NOTHING HAPPENED. I HAD TO GET IT TOWED AND THE TRANSMISSION GUY TOOK IT APART AND SAID THE TORQUE CONVERTER NEEDS REPLACED IT WENT OUT...WE ARE STILL WAITING TO SEE IF OUR EXTENDED WARRANTY COVERS IT IF NOT IT WILL BE 1400-1600 BUCKS TO GET IT FIXED. I MEAN WE HAD NOT EVEN HAD IT FOR TWO MONTHS YET. I STARTED RESEARCHING AND FOUND ALOT OF COMPLAINTS ON IT AND STILL NOTHING HAS BEEN DONE. THANKS GOODNESS NO ONE IN MY FAMILY GOT HURT, WHAT WILL IT TAKE TO GET THEM TO RECALL THIS PROBLEM AND TO KEEP PEOPLE SAFE? *TR

I WAS PARKED IN THE DRIVEWAY AT MY BABYSITTER'S HOME. I ATTEMPTED TO PUT THE CAR FROM PARK TO REVERSE AND THE ENTIRE GEAR SHIFT LEVER FELL OFF IN MY HAND. I HAD NO WARNING OF ANY PROBLEM PRIOR TO THIS HAPPENING AND WAS VERY MUCH SHOCKED THAT I COULD BREAK IN TWO A METAL OBJECT IN A CAR THAT SHOULD LAST FOR MANY MANY YEARS. AT THE TIME THIS PROBLEM OCCURRED THE VEHICLE HAD APPROXIMATELY 65,000 MILES ON IT. THIS PROBLEM SEEMS TO BE HAPPENING AGAIN, EVEN AFTER HAVING THE PART REPLACED BY GARY CROSSLEY FORD IN LIBERTY, MO. I AM MUCH MORE AWARE NOW OF THE PROBLEMS THAT CAN HAPPEN AND AM NOTICING WEAR ON THE RUBBER CASING AROUND THE GEAR SHIFT LEVER. I DO NOT WANT THIS PROBLEM TO HAPPEN AGAIN TO ANY ONE. IT WAS VERY DISTRESSING TO HAVE THE GEAR SHIFT LEVER FALL OFF! *TR

DRIVING HOME FROM WEST SIDE OF STATE TO EAST SIDEOF STATE AND HAD CRUISE CONTROL ON. HAD MY 2 YEAR OLD, 4 YEAR OLD AND 5 YEAR OLD AND WIFE IN CAR. ENGINE WAS AT 2300RPM AND AROUND 65MPH. CRUISE CONTROL WAS ENGAGING POWER TO MAINTAIN 65MPH AND THEN RPM FLARED UP TO 4000RPM AND ALL LOSS OF POWER. I WAS ON FREEWAY AND BARELY WAS ABLE TO PULL OVER. WAS HALF ON SHOULDER AND PART ON WHITE LANE MARKER. COULD NOT GET CAR TO DRIVE OFF LANE. PEOPLE WERE HONKING AND WAS WORRIED THAT WE WOULD GET HIT. COULD NOT GET KIDS OUT OF CAR BECAUSE OF DANGEROUS OBJECTS FROM MOVING CAR TIRES PASSING BY. I HAVE NO POWER IN REVERSE DRIVE, SECOND OR 1ST. ITS LIKE BEING IN NEUTRAL WITH ENGINE REVVING AND NO MOVEMENT. PLEASE ADVISE. *TR

MY SON WAS DRIVING MY 2005 MERCURY MONTEREY WITH HIS 2 YEAR OLD AND 9 YEAR OLD IN THE VAN DOWN A VERY BUSY ROAD AT APPROXIMATELY 50MPH WHEN ALL OF A SUDDEN THE VAN'S ENGINE STARTED RACING AND ALL POWER WAS LOST. HE WAS FORCED TO GET OFF THE ROAD WITH NO POWER. ONCE OFF THE ROAD HE CHECKED ALL GEARS AND NOTHING WORKED. WE HAD TO GET IT TOWED TO OUR HOUSE TO AWAIT GOING TO THE SHOP ON MONDAY. NOW THAT I HAVE LOOKED ONLINE I SEE THAT THERE ARE HUNDREDS OF CLAIMS ABOUT A FAULTY TRANSMISSION THAT YOU ARE CURRENTLY INVESTIGATING. OUR VAN DID EXACTLY WHAT HAPPENED AND ALMOST CAUSE A MAJOR ACCIDENT WITH MY SON AND TWO GRANDKIDS. *TR

2004 MERCURY MONTEREY LOST POWER WHILE DRIVING 65MPH ON FREEWAY. I WAS ABLE TO COAST TO THE NEXT EXIT RAMP AND CALLED A TOW TRUCK. VAN IS AT MECHANIC, BUT I SUSPECT IT IS A BAD TORQUE CONVERTER. *TR

I OWN A 2000 GRAND MARQUIS THAT I BOUGHT N 05 AS OF THE LAST PAST YEAR I CANT DRIVE AT NIGHT CAUSE OF THE HEADLIGHTS GOING OFF WHILE DRIVING I HAVE BEEN TICKETED 4 THIS AND HAVE TAKEN IT TO A DEALER ONLY TO GET NO HELP. AFTER DRIVING 10-15MINS THEY WILL CLICK AND TURN OFF AFTER 1-5MINS POP BACK ON. I HOPE 2 GET ANSWER SO I WANT DO AWAY WITH THE FORD MOTOR COMPANY PRODUCTS. *TR

MY 2000 MERCURY SABLE TRANSMISSION HAS FAILED. IT GAVE NO WARNING OR SLIPPAGE OR ANYTHING. THE CAR WAS MOVING FINE WHEN THE TRANSMISSION STOPPED PULLING. IT WILL GO IN PARK AND NEUTRAL BUT WON'T PULL. THE FLUID DOESN'T LEAK OUT AND IS STILL FULL. AFTER READING FORUMS ON THE INTERNET, IT APPEARS THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM. I BELIEVE FORD NEEDS TO HAVE A RECALL FOR THIS PROBLEM ON MERCURY SABLES AND FORD TAURUS. PLEASE HELP US WITH THIS MATTER. I DON'T WANT TO SPEND $2000 FOR A REBUILD WHEN FORD IS RESPONSIBLE. *TR

DRIVING DOWN THE HIGHWAY AT A SPEED OF 55 MPH WHEN MY TRANSMISSION JUST FAILED. I HAD NO GEARS (FORWARD OR REVERSE) AND HAD THE VAN TOWED TO THE REPAIR SHOP. THE VEHICLE IS A 2005 MERCURY MONTEREY WITH ABOUT 81,000 MILES. *TR