MERCURY Complaints

SEATS:FRONT ASSEMBLY:RECLINER ON MY 2001 MERCURY MOUNTAINEER 5.0 SUV. THE FRONT PASSENGER SEAT NO LONGER WORKS. CANNOT MOVE IT, ADJUST IT, ETC. THERE IS A RECALL FOR THIS BUT THE FORD DEALERSHIP SAYS IT DOES NOT APPLY TO MY VEHICLE. *TR

WE OWN A 2006 MERCURY MONTEGO AND WE HAVE AN ACCELERATION PROBLEM THAT SEEMS TO BE HAPPENING MORE AND MORE. AFTER STARTING THE VEHICLE WITH THE BRAKE APPLIED AND I SHIFT IN REVERSE, THE ENGINE WILL REV UP AND TRY TO FORCE THE CAR TO MOVE SO I APPLY MT BRAKES EVEN HARDER. THIS ONLY LASTS A FEW SECONDS. THEN I SHIFT INTO "DRIVE" AND WITH THE BRAKE STILL APPLIED, IT MAY DO IT AGAIN AND TRY TO TAKE OFF WHEN IN FACT I WAS NOT YET READY TO PRESS ON MY ACCELERATOR AND IT JUST WANTS TO ACCELERATE ON IT'S OWN. I HAVE RESEARCHED THE MONTEGO AS WELL AS OTHER FORD PRODUCT'S AND HERE IS AN EXAMPLE HTTP://WWW.FORDTAURUS.NET/FORUMS/VIEWTOPIC.PHP?F=5&T=4399&VIEW=NEXT THAT IS PRETTY MUCH WHAT OUR CAR DOES AND IT CAN BE VERY DANGEROUS!!! HOW OFTEN DOES THIS HAPPEN? ALMOST DAILY BUT NOT ALL THE TIME AND THAT'S THE SCARY PART BECAUSE YOU HAVE TO BE READY FOR IT OR IT MAY CATCH YOU OFF-GUARD AND YOU VERY WELL COULD RUN INTO ANOTHER VEHICLE IN FRONT OR BACK OF YOU OR POSSIBLY MAYBE INJURE OR KILL SOMEONE. THIS NEEDS TO BE LOOKED INTO....PLEASE!!! THERE ARE NO RECALLS ON THIS VEHICLE THAT I CAN FIND BUT THERE SURE NEEDS TO BE. SIMILAR FORD PRODUCT'S HAVE THIS ISSUE AND WE NEED SOMEONE WITH SOME AUTHORITY AND ABILITY TO RESEARCH THE ISSUES ON THESE MONTEGO'S! *TR

TL*THE CONTACT OWNS A 1997 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE SERVICE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY DIAGNOSED IT STATING THAT THE INTAKE MANIFOLD FAILED DUE TO THE STRUCTURE. THE MANIFOLD WAS REPLACED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 47025 AND THE CURRENT MILEAGE WAS 47050. UPDATED 11/24/10

ON THURSDAY, AUGUST 12, 2010, APPROX. 6;15PM, MY SON AND I WERE PARKED IN A PARKING LOT PREPARING TO ENTER MY SONS TAE KWON DO CLASS. WE ARRIVED A BIT EARLY SO DECIDED TO SIT IN THE VAN FOR APPROX. 5 MINUTES. THE DRIVER AND PASSENGER WINDOWS WERE PARTIALLY ROLLED DOWN AS WE WAITED. WHEN IT WAS TIME TO GO TO CLASS, MY SON APPROACHED THE REAR OF THE VAN TO RETRIEVE HIS DUFFEL BAG, AS HE APPROACHED, THERE WAS A VERY LOUD BOOM AND THE REAR WINDOW JUST BLEW OUT WITH A STRONG FORCE. GLASS SHATTERED FOR SEVERAL FEET OUTWARD. WE WERE SHAKEN BY THE BOOM. WE ACTUALLY THOUGHT THAT SOMEONE SHOT OUT THE BACK WINDOW. THERE WAS ANOTHER PARENT PARKED TWO SPACES AWAY FROM ME ALSO WAITING TO ENTER AND HE JUMPED OUT OF HIS TRUCK WHEN HE HEARD THE BOOM TO SEE IF WE WERE OK. IF MY SON HAD REACHED THE REAR OF THE VAN SECONDS BEFORE THE GLASS EXPLODED, I BELIEVE HE WOULD HAVE BEEN SERIOUSLY HURT. THE SIZE OF THE GLASS WAS IN SHATTERS. I AM SHOCKED THAT NO ONE WAS HURT. THERE ARE USUALLY MANY CHILDREN WALKING PASSED THE PARKED CARS TO GET TO CLASS. THE WAY THIS GLASS EXPLODED AND SHATTERED IS SO UNSAFE. I AM STILL AT A LOSS AS TO WHY IT WOULD EXPLODE WITH SUCH FORCE AND AT THE WAY IT SHATTERED! WE WERE VERY LUCKY...THIS TIME.

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE BEGAN TO JUMP AND VIBRATE VIOLENTLY. THE WHEEL BEARINGS WERE REPLACED TWICE IN EIGHT MONTHS AND A LOCAL MECHANIC ALSO PERFORMED A DIAGNOSTIC TEST. THE MECHANIC REMOVED THE DRIVE SHAFT BECAUSE IT CAUSED THE VEHICLE TO STAY IN 4 WHEEL DRIVE CONSISTENTLY WHICH WAS WHY THE VEHICLE EXPERIENCED AN UNEVEN RIDE. THE CONTACT WAS CONCERNED BECAUSE THE VEHICLE NEEDED FOUR WHEEL DRIVE IN THE WINTER. THE FAILURE MILEAGE WAS 90000 AND THE CURRENT MILEAGE WAS 118000.

2004 MERCURY MOUNTAINEER WITH 40K MILES HAD DRIVER SIDE UPPER AND LOWER BALL JOINT FAILURE. THIS WAS UNCOVER DURING A NORMAL STATE INSPECTION. REPLACEMENT OF BOTH JOINTS WAS REQUIRED TO SAFELY DRIVE THIS CAR. *TR

WHEN COMING TO SLOW STOP, THE VEHICLE WILL LUNGE FORWARD BEFORE COMPLETELY STOPPING. THIS BEHAVIOR STARTED SEVERAL MONTHS AGO AND WAS VERY RANDOM IN THE BEGINNING, BUT HAS BECOME MORE AND MORE FREQUENT - ALMOST EVERY TIME I COME TO COMPLETE STOP. VEHICLE ALSO HESITATES WHEN GAS IS PRESSED AND THEN SURGES FORWARD. THAT BEHAVIOR IS VERY RANDOM AT THIS STAGE, BUT CAR HAS DONE THAT OVER THE PAST YEAR. BECAUSE OF THE "LUNGING" AT STOPS, I HAVE TAKEN VEHICLE TO REPAIR SHOP AND THEY INDICATE THE VEHICLE'S COMPUTER NEEDS TO BE UPDATED. THIS APPEARS TO BE A COMMON PROBLEM WITH THIS MAKE/MODEL/YEAR. *TR

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS STEAM EMITTING FROM THE ENGINE COMPARTMENT. A MECHANIC ADVISED THE CONTACT THAT THERE WAS A CRACK IN THE PLASTIC INTAKE MANIFOLD. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,000.

2008 MERCURY MARINER WITH TIRES BALDING ON ONE SIDE. CONSUMER STATES THE TIRES ON ONE SIDE OF THE VEHICLE ARE GOING BALD. *KB THE DEALER STATED THE SHOCK WAS LEAKING AND THE CAMBER WAS OUT OF SPECIFICATION. THE DEALER INSTALLED A NEW CONTROL ARM. IT WAS BROUGHT TO NORMAL, BUT NOT TO WHERE IT SHOULD HAVE BEEN. THE DEALER THEN STATED THERE WAS NO ADJUSTMENT TO THE CAMBER TO CORRECT THE PROBLEM. *JB

2004 MERCURY MONTEREY HAS HAD POWER TRAIN AUTOMATIC TRANSMISSION REPLACED TWICE AND ONLY HAS ABOUT 67,000 MILES ON IT. *TR