MERCURY Complaints

WHEN DRIVING AT HIGH SPEEDS ON THE FREEWAY THERE IS A JERK IN THE CAR, THE TRIANGLE WARNING LIGHT COMES ON THAT SAYS PULL OVER WHEN SAFE, THE ENGINE SHUTS OFF, AND WE CAN NO LONGER ACCELERATE. WE PULL OVER, TURN OFF THE CAR, AND THEN TURN IT BACK ON. *TR

CAR WHEN IDLE SHUTS OFF IN MIDDLE OF TRAFFIC LOCKING BREAK AN STEERING WHEEL CAN CAUSE ACCIDENT HAPPENED TO ME IN MIDDLE OF TRAFFIC THANK GOD I WAS CLOSE TO EMERGENCY EXIT CAR SHUTOFF NOT ALLOWING TO BRAKE HAD TO PRESS EMERGENCY BRAKE. *TR

WHILE DRIVING THE VEHICLE A WARNING CAME ON STATING POWER ASSIST FAILURE. CAR HAD MANUAL STEERING ONLY. THE FIRST TIME IT HAPPENED IT WENT AWAY WHEN THE CAR WAS RESTARTED. NO SUCH LUCK THIS TIME, WARNING STAYS ON AND NO POWER STEERING. LUCKILY I WAS ON STRAIGHT ROADS BOTH TIMES. I SEE THERE WAS A RECALL ON THIS BUT THE DEALERSHIP SAYS THERE IS NONE??

HAS MY GRANDMA WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH THE STEERING WHEEL LOCKED ON HERE AND WASN?T ABLE TO MOVE IT. LUCKILY SHE WAS AT THE LAST LANE AND ABLE TO GET ON THE EMERGENCY LANE AND NOT CAR HIT HERE. I DID RESEARCH ON THIS AND IT SAID THAT MANY OTHER YEAR MAKE AND MODELS HAD A RECALL. FOR SOME REASON THEY DIDN?T DO A RECALL ON ALL OF THEM JUST SOME DONE AT SOME PARTS OF THE STATE WHEN THEY ARE ALL MADE FOR THE SAME COMPANY. IF YOU CAN LET ME KNOW HOW OR WHY HER SUV AIN'T UNDER THE RECALL. IF SHE DIDN'T HAVE THAT BIT OF LUCK THAT DAY SHE COULD'VE BE INJURED VERY BAD AND INJURED OTHERS AS WELL FOR THE STEERING WHEEL JUST TO LOCK WHILE DRIVING. THIS HAPPEN IN SAN ANTONIO TX ON HIGHWAY 35. *TR

HCU (HYDRAULIC CONTROL UNIT) FAILURE MEANING MY HYBRID VEHICLE CAN'T BRAKE WHETHER IN HYBRID MODE OR NORMAL MODE AND IT'S OVER A $5000 REPAIR. MY MARINER HAS BEEN SITTING IN MY DRIVEWAY FOR CLOSE TO 2 YEARS NOW, UNUSED, BECAUSE OF THIS KNOWN ISSUE. *TR

WHEN YOU RELEASE THE BRAKE PEDAL THE CAR DOESN'T MOVE AS IF THE BRAKES ARE STILL BEING PRESSED. WHEN YOU GENTLY TOUCH THE GAS PEDAL YOU HEAR A NOISE AND THEN THE CAR STARTS MOVING FORWARD SLOWLY. THE CAR ALSO DOES THIS WHILE DRIVING BY APPLYING THE BRAKES OCCASIONALLY WHEN NOT NECESSARY.

VEHICLE WAS STATIONARY STEERING WHEEL WENT ROUND AND ROUND BUT WHEELS DID NOT TURN IF I WOULD HAVE BEEN DRIVING I WOULD HAVE CRASHED.

THE OTHER DAY MY GRANDMOTHER STREERING WHEEL LOCKED ON HER MERCURY AS SHE WAS DRIVING DOWN THE HIGHWAY GOING 60 MPH. THANK GOD SHE WAS ABLE TO STOP THE CAR WITH OUT GETTING HIT. I DID SOME RESEARCH ON THIS MAKE AND MODEL AND THEY HAVE A RECALL ON THIS PROBLEM JUST NOT WITH THE VEHICLES JUST DEPENDS ON WHERE IT WAS MADE. WHICH I THING IS WRONG IF THEY HAVE MANY RECALLS IN THE SAME MAKE AND MODEL THEY SHOULD HAVE THEM ON ALL OF THEM..

TL* THE CONTACT OWNS A 2000 MERCURY SABLE. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE HEATER FAILED TO BLOW HOT AIR. THE CONTACT STATED THAT THE WINDSHIELD DEFROSTER WAS INOPERABLE. THE VEHICLE WAS TAKEN TO LB SMITH FORD LOCATED AT 1100 MARKET ST, LEMOYNE, PA 17043, (717)761-6700, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE HEATER COIL WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.

RECALL HAS BEEN DONE BACK 5 YEARS AGO AND POWER STEERING IS NOT WORKING AGAIN. THIS SEEMS TO BE A HEAT ISSUE OF POOR MANUFACTURING. THEY REPLACE PART HOWEVER, SAFETY ISSUE HAS NOT BEEN FIX. THIS PROBLEM WILL CONTINUE UNLESS FORD FIXES THE PROBLEM. THE PROBLEM IS A HEATING AND COMPOUND ELECTRIC ISSUE AND OVERTIME WILL CONTINUE TO FAIL AND CAUSE POSSIBLE INJURIES AND OR DAMAGE. FORD ONLY MASK THE PROBLEM WITH THE RECALL AND DID NOT IN FACT FIX IT. THE HEAT SHIELD AND PART LOCATION IS A POOR DESIGN AND CAUSING A THERMAL BRAKE DOWN TO THE ELECTRICAL COMPONENTS WHICH CAUSES THERMAL GREASE TO FLAKE AWAY AND THEREFORE CAUSES LOSS OF COMMUNICATION TO THE ELECTRICAL SETTINGS AND THEREFORE CAN'T ADJUST THE SETTINGS FOR POWER CONTROL. PLEASE HAVE FORD FIX THIS PART BEFORE SOMEONE SERIOUS IS INJURED.