MERCURY Complaints

HAD TO REPLACE RADIATOR AT 36,500 MILES. PURCHASED VEHICLE ON SEPT 9, 2009 AS A CERTIFIED MERCURY VEHICLE AND WITHIN 3 MONTHS HAD A LEAK IN THE RADIATOR THAT NEEDED TO BE REPLACED. *TR

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 30 MPH, THE WINDSHIELD WIPERS FAILED. SHE WAS ABLE TO DRIVE HOME SAFELY. A MECHANIC FROM A REPAIR FACILITY ADVISED HER TO CALL THE DEALER IN REFERENCE TO RECALL # 00V138000(VISIBILITY:WINDSHIELD WIPER/WASHER). AN APPOINTMENT WAS SET WITH THE DEALER FOR 01/04/2010. THE CURRENT MILEAGE WAS 84,108. THE FAILURE MILEAGE WAS APPROXIMATELY 84,090.

RIGHT FRONT SPRING BROKE, PUNCTURING THE TIRE. THANKFULLY, WE WERE JUST PULLING OUT OF THE GARAGE, NOT DRIVING ON THE EXPRESSWAY AT 70 MPH. *TR

CAR CAUGHT FIRE HAD NO PROBLEMS WITH THE CAR IN THE PAST DROVE ABOUT 2 MILES PARKED AND TURNED CAR OFF AND THE ENGINE CAUGHT FIRE. *TR

HERE IS THE E-MAIL I SENT TO FORD REGARDING WHAT IS GOING ON. : MY NAME IS LEANNE FREEMAN I OWN A 2004 MERCURY MOUNTAINEER,I HAVE BEEN HAVING TRANSMISSION TROUBLE WITH THE CAR SINCE I BOUGHT IT. I AM CONCERNED THAT I AM NOT THE ONLY PERSON HAVING THIS TROUBLE I LOOKED ON THE INTERNET AND WAS ABLE TO FIND 25,000 PAGES OF PEOPLE HAVING THE SAME TROUBLE MANY OF WHICH HAVE MADE CONTACT WITH FORD. I AM CONCERNED THAT FORD KNOWS THERE IS A PROBLEM AND HAS DONE NOTHING TO FIX IT. WHY HAVE THEY NOT DONE SOME KIND OF RECALL I COULD SEE IF THIS PROBLEM HAD ONLY HAPPENED TO A HAND FULL OF PEOPLE BUT THERE IS OVER 25,000 PAGES WITH EACH PAGE HAVING OVER 50 POST PER PAGE OF OWNERS HAVING THIS SAME PROBLEM ???? I HAVE SAVED ALL THE INFO FROM ALL THE PEOPLE HAVING THIS PROBLEM IF YOU WOULD LIKE ME TO FORWARD IT TO YOU I WILL BE HAPPY TO THANK YOU FOR YOUR TIME LEANNE FREEMAN HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2002/TRANSMISSION/OD_LIGHT_CAME_ON.SHTML HTTP://WIKI.ANSWERS.COM/Q/WHY_WOULD_THE_TRANSMISSION_ON_A_MERCURY_MOUNTAINEER_KEEP_SHIFTING_HARD HTTP://WWW.FORD-PROBLEMS.COM/EXPLORER-TRANSMISSION-PROBLEMS.HTM HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F1C1B35 HTTP://WWW.GOOGLE.COM/SEARCH?HL=EN&EI=JSUKS6K0ENS0TGEIG4JJBW&SA=X&OI=SPELL&RESNUM=1&CT=RESULT&CD=1&VED=0CDYQBSGA&Q=TRANSMISSION+PROBLEMS+ON+MERCURY+MOUNTAINEER&SPELL=1 HTTP://WWW.CARSURVEY.ORG/REVIEWS/MERCURY/MOUNTAINEER/R65436/COMMENTS/PAGE-2/ HTTP://WWW.CARCOMPLAINTS.COM/MERCURY/MOUNTAINEER/2002/TRANSMISSION/TRANSMISSION_FAILURE.SHTML HTTP://WWW.CARSURVEY.ORG/REVIEWS/MERCURY/MOUNTAINEER/R65436/COMMENTS/ HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FF573. *TR

TL* THE CONTACT OWNS A 2004 MERCURY MONTEREY. AFTER TURNING ON THE VEHICLE , SHE APPLIED THE ACCELERATOR PEDAL, BUT THE VEHICLE WOULD NOT MOVE. SHE SHIFTED THE VEHICLE INTO REVERSE, AND THE VEHICLE BEGAN TO MOVE SLOWLY. A TECHNICIAN FROM THE DEALER STATED THAT THE SPEED CENSOR FAILED. HOWEVER, THEY RAN A SECOND DIAGNOSTIC TEST, AND COULD NOT DETERMINE THE CAUSE OF THE FAILURE. NO REPAIRS WERE MADE. THE VEHICLE WAS TAKEN HOME AND THE FAILURE RE-OCCURED. THE FAILURE AND CURRENT MILEAGES WERE 49000.

MY WIFE WAS BACKING OUT OF A PARKING SPACE AT HER JOB. SHE THEN PUT THE VEHICLE IN GEAR AND IT WOULD NOT MOVE. THE TRANSMISSION QUIT WORKING WITHOUT WARNING. THERE WERE NO WARNING LIGHTS OR ANY SIGN OF A PROBLEM PRIOR TO THE INCIDENT. VEHICLE HAD TO BE TOWED TO DEALERSHIP. *TR

REAR TAILGATE LATCH BRAKES ACROSS THIS IS A KNOW ISSUE WITH ALL FORD EXPLORERS AND MERCURY MOUNTAINEERS. IT'S OBVIOUSLY A BAD DESIGN FROM FORD MOTOR CO. FORD NEEDS TO RECALL THIS AND IT'S THEIR DESIGN AND IT ALSO CAN REPRESENT AN INJURY TO SOMEONE IF A PIECE WAS TO FALL OFF AND HIT ANOTHER CAR. *TR

I OWN A 2004 MERCURY MOUNTAINEER. RECENTLY, I FOUND THE BACK PANEL TO THE LIFTGATE NEAR THE EMBLEM IS COMPLETELY CRACKED. THIS IS CAUSING A SAFETY CONCERN FOR ME ON THE ROAD AS IT COULD BE DANGEROUS TO MYSELF AND OTHERS WHILE DRIVING. I CONTACTED FORD AND THEY REFUSE TO RECALL THIS PRODUCT. HUNDREDS OF SIMILAR COMPLAINTS CAN BE FOUND ONLINE AND BY SERVICE MECHANICS. *TR

TOOK THE KIDS TO THE MOVIES AND DROVE AROUND TOWN FOR A GOOD PART OF THE DAY. ABOUT AN HOUR AFTER GETTING HOME I HAD TO GO TO THE STORE I GOT INTO THE VAN AND STARTED THE ENGINE THE RPM'S WENT UP TO ABOUT 4K. I BACKED OUT OF THE DRIVEWAY AND PUT THE VAN INTO DRIVE. THE RPM'S WENT UP AGAIN TO ABOUT 4K AGAIN. AFTER DRIVING FOR ABOUT 20 FEET THE VAN LOST POWER, THEN ENGINE WAS STILL ON BUT THE VAN WOULD NOT MOVE. I STEPPED ON THE GAS AND THE ENGINE TURNED OFF. PER THE FORD DEALER IT APPEARS TO BE A TRANSMISSION PROBLEM THAT IS CURRENTLY BEING INVESTIGATED AND MIGHT NOT BE COVERED BY MY EXTENDED WARRANTY. *TR