MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2004 MERCURY MONTEREY
    - LAVON, TX

    I WAS TRAVELING DOWN 78 ( A MAJOR ROAD IN TOWN AND MY VAN (04 MERCURY MONTEREY) JUST QUIT GOING. I HAD TO COAST INTO A TURN LANE TO GET OUT OF THE MAIN ROAD. IT WAS VERY DANGEROUS AND I HAD MY KIDS IN THE CAR. THERE WAS NO WARNING AT ALL, IT JUST QUIT GOING. I CALLED MY DAD AND HE GOT THE REPAIR SHOP TO PULL MY CAR OUT OF THE TURN LANE. THE MECHANIC SAID IT WAS MY TRANSMISSION; IT NEEDED TO BE REPLACED. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY MONTEREY
    - MCCORMICK, SC

    TL* THE CONTACT OWNS A 2005 MERCURY MONTEREY AND WHILE DRIVIGN 60 MPH THE TRANSMISSION FAILED. THE FAILURE ONLY HAPPENED ONCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE FAILURE MILES WERE 74382 AND 75301 ARE THE CURRENT MILES.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - WYANDOTTE, MI

    VEHICLE WAS IN SEVERAL TIME FOR REPAIRS ON THE SHIFTING OF THE VEHICLE. NOTHING FOUND UNTIL THE VEHICLE SUDDENLY WOULD NO LONG DRIVE IN GEAR. VEHICLE WAS TOWED TO DEALER AND REPAIRED WITH A NEW TORQUE CONVERTER AROUND AUGUST 2004. THE SHIFTING OF THE VEHICLE IS STILL A PROBLEM AND ON TOP OF THAT THE GAS MILEAGE AND DECREASED SIGNIFICANTLY. THE SHIFTING PROBLEMS IS JUST A CONTINUATION OF MY ORIGINAL COMPLAINT. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - OSCEOLA MILLS, PA

    I WAS BACKING OUT ONTO THE STREET AND I STARTED TO GO FORWARD , AND I LOST ALL POWER. I AM ON THE INTERSTATE ALOT FOR APPOINTMENTS FOR MY SON. I AM GLAD WE WERE NOT ON IT THAT DAY IT COULD'VE BEEN FATAL. WE HAD TO HAVE THE TRANSMISSION FIXED. THEY REPLACED ALL NECESSARY COMPONENTS. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY MONTEREY
    - GILBERT, AZ

    RE: 2005 MERCURY MONTEREY TRANSMISSION. AS NOTED IN OTHER POSTS, MY WIFE WAS TRAVELING TO WORK AT 6:15 IN THE MORNING (DARK), HEARD A STRANGE SOUND AND IMMEDIATELY THE CARS SYSTEMS ALL STOPPED AND SHE STRUGGLED TO GET IT TO THE SIDE OF THE ROAD. AAA TOWED THE CAR TO A WELL KNOWN A REPUTABLE REPAIR SERVICE AND THEY WERE ABLE TO VERY QUICKLY DIAGNOSE A COMPLETE TRANSMISSION FAILURE. ESTIMATED COST OF THE REPAIR WAS $2500-3000. DEALER COST BEFORE DISCOUNTS WAS $3795 DOWN TO $2217. DEALER, FIESTA LINCOLN MERCURY IN MESA, AZ. REFUSES TO ACKNOWLEDGE THAT THIS IS A KNOWN SERIOUS ISSUE. MILEAGE ON THE VEHICLE IS 40,292. AS IS SO WITH MANY OTHERS, I AM IN NO POSITION TO LAY OUT THAT KIND OF MONEY, SO VEHICLE IS SITTING IN OUR DRIVEWAY. I UNDERSTAND THAT INVESTIGATIONS LIKE THIS CAN TAKE SOME TIME, BUT WE ARE DEALING NOT ONLY WITH A SIGNIFICANT REPAIR ISSUE AND A SAFETY ISSUE. I FIND IT AMAZING THAT NO ONE HAS BEEN HURT OR KILLED WHEN THEIR VEHICLE FAILS IN THE MIDDLE OF A FREEWAY. *TR

    Source: NHTSA WEB SITE
  • 2003 MERCURY SABLE
    - NEW KENSINGTON, PA

    I HAVE A 2003 MERCURY SABLE WITH 19K MILES ON IT. WE HAD HEAVY RAINS TUESDAY EVENING THROUGH WEDNESDAY MORNING, FOLLOWED BY SUB FREEZING TEMPERATURES THROUGHOUT WEDNESDAY INTO THURSDAY. THURSDAY MORNING, (12-10-09) THE BLOWER MOTOR FOR THE HEATING/AC SYSTEM WOULD ONLY WORK ON IT'S HIGHEST SETTING, AND CONTINUES TO DO SO. A FEW TIMES THROUGHOUT THE LAST COUPLE OF WEEKS, MY WIFE AND I THOUGHT WE HEARD WATER RUSHING AROUND SOMEWHERE IN THE VICINITY OF THE PASSENGER SIDE AREA. I READ OVER 150 COMPLAINTS ON TOPIX.COM FOR THE VERY SAME PROBLEM WITH SEVERAL DIFFERENT MODEL YEARS OF BOTH SABLES AND TAURUS'. IT WAS RECOMMENDED BY SEVERAL FOLKS THAT PEOPLE WITH THE SAME ISSUES SHOULD FILE A COMPLAINT HERE. IT SEEMS THAT THE PROBLEM WITH THE BLOWER MOTOR/RESISTOR ASSEMBLY IS CAUSED BY WATER ENTERING THE BLOWER HOUSING ITSELF. I HAVE READ THAT FORD IS WELL AWARE OF THE PROBLEM, AS THEY HAVE ISSUED A SERVICE BULLETIN FOR IT. MY CONCERN IS THAT SINCE WINTER IS UPON US, A POSSIBLE UNSAFE CONDITION COULD ARISE SHOULD THE BLOWER MOTOR QUIT WORKING COMPLETELY, THUS PREVENTING THE WINDOWS FROM DEFROSTING. ADDITIONALLY, I FEEL STRONGLY THAT THIS PROBLEM SHOULD BE REPAIRED AT NO COST TO ME BY FORD. *TR

    Source: NHTSA WEB SITE
  • 1997 MERCURY MOUNTAINEER
    - UPPER SADDLE RIVER, NJ

    TL* THE CONTACT OWNS A 1997 MERCURY MOUNTAINEER. HE EXPERIENCED DIFFICULT STEERING, BECAUSE THE FRONT SWAY BAR LINKAGE HAD FRACTURED. SECONDLY HE WOULD INTERMITTENTLY SMELL AN ODOR OF GASOLINE INSIDE OF THE VEHICLE. THIRDLY DURING BRAKE APPLICATION THE ACCELERATOR PEDAL WOULD ALSO STICK. THIS CONDITION WOULD CAUSE THE VEHICLE TO LURCH FORWARD. LASTLY THE MAIN BAR THAT HELD THE TWO BUMPERS TOGETHER HAD CORRODED. THE FAILURES WERE DESCRIBED IN RECALLS (98V060000, 00V422000, 00V402000). HOWEVER HE WAS ADVISED BY REPRESENTATIVES FROM THE DEALER AND THE MANUFACTURER THAT THE PREVIOUS OWNER HAD THE VEHICLE REPAIRED ACCORDING THE RECALLS. THE CURRENT MILEAGE WAS APPROXIMATELY 157,000. THE FAILURE MILEAGE WAS APPROXIMATELY 156,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2003 MERCURY MOUNTAINEER
    - MATAWAN, NJ

    GEAR SHIFT LEVER (PRNDL) SNAPPED OFF OF STEERING COLUMN WHEN SHIFTING INTO PARK FROM A DEAD STOPPED POSITION. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MOUNTAINEER
    - LEOMINSTER, MA

    STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS - THE LEFT HINGE ON THE LIFTGATE ON MY 2004 MERCURY MOUNTAINEER FRACTURED, CAUSING THE GLASS LIFTGATE TO SWING OUT. THE RIGHT HINGE HELD BUT SHOWS CORROSION. THIS APPEARS TO BE THE SAME ISSUE IN NHTSA CAMPAIGN 04V442000 FOR MODEL YEARS 2002 - 2003. THE LIFTGATE IS NO LONGER OPERATIONAL. I HAVE NOT YET REPLACE THE PARTS. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY MONTEREY
    - BLYTHEVILLE, AR

    I WAS DRIVING DOWN THE ROAD WHEN SUDDENLY I LOST POWER. I HAD TO COAST TO THE SIDE OF THE ROAD. THERE WERE NO PREVIOUS INDICATIONS THAT MY MINIVAN HAD ANY PROBLEMS. I HAD TO HAVE MY VEHICLE TOWED IN. IT WAS DISCOVERED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. *TR

    Source: NHTSA WEB SITE