MERCURY Complaints

View complaints related to MERCURY. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MERCURY MONTEREY
    - GILBERT, AZ

    PLEASE ADD ME TO YOUR ALREADY LONG LIST OF PEOPLE BEGGING FOR A RECALL ON THE 2005 MERCURY MONTEREY TRANSMISSION ISSUES. *TR

    Source: NHTSA WEB SITE
  • 2004 MERCURY GRAND MARQUIS
    - CHARLESTON, MS

    TL* THE CONTACT OWNS A 2004 MERCURY GRAND MARQUIS. WHEN DRIVING THE HEADLIGHTS WILL TURN OFF FOR FOUR MINUTES AND THEN TURN BACK ON. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE HEADLIGHT MODULE SWITCH NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 124024.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MERCURY GRAND MARQUIS
    - DUNDEE, FL

    I HAVE A 2005 MERCURY GRAND MARQUIS IN WHICH THE HEADLIGHTS TURN OFF BY THEMSELVES WHILE DRIVING AT NIGHT. YOU WILL BE DRIVING AND ALL OF A SUDDEN THE ROAD IS DARK BECAUSE THE HEADLIGHTS TURNS OFF. IT USUALLY TURNS BACK ON ABOUT 15 MINUTES COOLING OFF. I HAVE CONTACTED SEVERAL SERVICE REPAIR COMPANY WHO INFORMED ME THAT IT IS THE LIGHTNING CONTROL MODULE THAT GETS HEATED. IF IT DOES NOT COOL DOWN, IT CAN CAUSE A FIRE. I WAS APPROACHING A TURN ON A BRIDGE AT ONE OCCURRENCE WHEN I ALMOST GOT INTO A CRASH. *TR

    Source: NHTSA WEB SITE
  • 2008 MERCURY MARINER
    - BONANZA , OR

    UNINTENDED ACCELERATION. ASCENDING A WINDING GRADE ON OREGON 140 AT 50 MPH THE ACCELERATOR PEDAL SUDDENLY SHOT UNAIDED TO THE FLOOR PUTTING THE CAR IN PASSING GEAR. WHEN I HIT THE BRAKE PEDAL IT INSTANTLY DISENGAGED THE ACCELERATOR. THE CAR WAS NOT IN CRUISE CONTROL MODE ALTHOUGH IT HAD BEEN EARLIER. I HAD DISENGAGED THE OVERDRIVE FUNCTION THROUGH THE BUTTON ON THE GEAR SHIFT LEVER AND WAS IN STRAIGHT DRIVE GEAR. WE BOUGHT THE CAR IN JANUARY 2009. THIS WAS THE 3RD TIME WE HAVE EXPERIENCED THIS SAME PROBLEM. THIS TIME WAS THE MOST PRONOUNCED AND SERIOUS SINCE THE ACCELERATOR WAS FLOORED. WE WERE PASSING OVER THE CASCADES BETWEEN MEDFORD AND KLAMATH FALLS. TWO OR THREE MILES FURTHER UP THE HIGHWAY WE ENTERED THE SNOW ZONE AND THERE WAS ICE ON THE HIGHWAY. HAD WE BEEN THERE AT THE TIME OF THE SUDDEN ACCELERATION THE CAR COULD HAVE SPUN OUT OF CONTROL. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - HUNTINGTON BEACH, CA

    APPROXIMATELY 2 MONTHS AGO, MY DRIVER'S SIDE FRONT SEAT BELT FAILED TO LOCK. I COULD NOT GET IT TO LOCK PROPERLY AND, AS A RESULT, I HAD TO DRIVE WITHOUT A SEAT BELT UNTIL THE DEALER WAS ABLE TO GET DELIVERY ON A REPLACEMENT UNIT. *TR

    Source: NHTSA WEB SITE
  • 2002 MERCURY MOUNTAINEER
    - RICHBORO, PA

    2002 MERCURY MOUNTAINEER V6 AWD 130,000MILES! TRANSMISSION PROBLEMS O/D LIGHT FLASHING ONE DAY CAUSING TRANSMISSION NOT TO SHIFT CORRECTLY. TEN MINUTES LATER START THE VEHICLE AND LIGHT NOT ON AND TRANSMISSION SHIFTS FINE. HAPPENS ON SEVERAL OCCASIONS. SEVERAL WITH SIMILAR VEHICLES HAVE REPORTED SAME PROBLEMS! ALSO HAS WHEEL BEARING ISSUES! *TR

    Source: NHTSA WEB SITE
  • 1999 MERCURY COUGAR
    - BROWNSVILLE, TX

    BOUGHT CAR AT DEALER ON 02/05/01 SINCE THEN I'VE HAD TO REPAIR CAR ON TOO MANY OCCASIONS. HERE SOME OF THE REPAIRS I'VE HAD TO DO ON THIS CAR EVER SINCE I BOUGHT IT. ON 3/01: BRAKES, 10/01: DEALERSHIP REPLACED BATTERY AND PERFORMED A RECALL,12/01: DEALERSHIP REPLACED ALTERNATOR, 05/02: BRAKE PADS, 04/04: WATER PUMP BELT, 09/04: REPLACED BATTER, 10/11/04: REPLACED ALTERNATOR AND BELT, 10/14/04: REPLACED POSITIVE BATTERY TERMINAL, 12/04: REPLACED RADIO, 02/06: REPLACED MOTOR MOUNT, 01/07:REPLACED BATTERY, 02/07: REPLACED STRUT, 02/08: REPLACED SHOCK ABSORBER, 10/08: REPLACED BATTERY, 04/09: REPLACED BEARING, TRANSMISSION & ANCHOR ENGINE MOUNT AND DON'T HAVE THE DATE BUT ALSO HAD TO REPLACE THE WINDSHIELD WIPER MOTOR. THESE REPAIRS ARE WHAT I HAVE IN RECEIPTS YET FOR EXAMPLE I HAVE REPLACED THE MOTOR MOUNTS MORE THAN ONCE. CURRENTLY THE FOLLOWING AREAS OF MY VEHICLE DO NOT FUNCTION: THE HORN NO LONGER WORKS, CRUISE CONTROL IS NOT FUNCTIONING, THE AIR CONDITIONER NO LONGER HEATS, & THE BRAKE LIGHT OF MY VEHICLE REMAINED LIT WHEN THE VEHICLE WAS ON AND NOW HAVE FAILED TO TURN OUT (LAMP SOCKET IS BURNT). *TR

    Source: NHTSA WEB SITE
  • 1998 MERCURY GRAND MARQUIS
    - CHICAGO, IL

    TL*THE CONTACT OWNS A 1998 MERCURY GRAND MARQUIS. WHENEVER THE CONTACT TURNED THE VEHICLE ON HE NOTICED THAT THE CHECK ENGINE LIGHT WOULD APPEAR ON THE DASHBOARD. WHILE EXAMINING THE ENGINE HE ALSO NOTICED THAT ANTI-FREEZE WAS LEAKING ONTO THE ENGINE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 100,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2004 MERCURY MONTEREY
    - HORSEHEADS, NY

    2004 MERCURY MONTEREY MY WIFE'S VAN WAS RUNNING AND WORKING PERFECTLY. SHE THEN WENT TO THE GROCERY STORE, CAME OUT AND STARTED THE VEHICLE. IT WOULD NOT GO ANYWHERE, THE TRANSMISSION WAS LOST. IT COST US $1400 TO REPLACE IT. *TR

    Source: NHTSA WEB SITE
  • 2005 MERCURY GRAND MARQUIS
    - HUNTINGTON BEACH, CA

    OVER THE PAST SEVERAL MONTHS, MY 2005 MERCURY GRAND MARQUIS HAS SUDDENLY STALLED WHEN I BEGIN TO ACCELERATE AFTER THE CAR IS STOPPED. IT HAPPENED 3 TIMES IN FORWARD MODE AND ONCE IN REVERSE. ON TWO OCCASIONS, I HAD GOTTEN SEVERAL FEET INTO THE BUSY INTERSECTION AND IN ONE INCIDENT, AN ACCIDENT NEARLY OCCURRED. *TR

    Source: NHTSA WEB SITE