MERCURY Complaints

DRIVING AT 40 MPH WHEN MY TRANSMISSION SUDDENLY COMPLETELY FAILED. CAR WILL NOT GO INTO ANY GEAR AT ALL. THERE WAS NO FOREWARNING EITHER IMMEDIATELY BEFORE THE FAILURE OR IN THE WEEKS AND MONTHS LEADING UP TO IT. THE TRANSMISSION WAS OPERATING WITH NO PROBLEMS OR ABERRANT SOUNDS. THE TRANSMISSION FLUID WAS CHANGED ACCORDING TO SCHEDULED MAINTENANCE. *TR

PAINT PEELING ON 2004 MERCURY GRAND MARQUIS. DOORS RUSTING OUT DUE TO RAIN/WASH WATER ACCUMULATING IN DOORS. RUST BUBBLING UNDER WINDOW RUBBER. SPOKE TO WESTER NY FORD REP- CLAIMS THERE'S NOTHING FORD CAN DO. *TR

I JUST PURCHASE A USED 2004 MERCURY MTNR...EVERYTIME I SET THE CRUISE CONTROL THE CARS LIGHTS COME ON AND GAUGES AND THE VEHICLES TURNS OFF I HAVE TO WAIT SEVERAL MINUTES BEFORE IT RESTARTS. *TR

TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. WHEN THE CONTACT ATTEMPTED TO CLOSE THE REAR HATCH WINDOW, IT SUDDENLY EXPLODED. SHE NOTICED THAT THE REAR DRIVER'S SIDE WINDOW HATCH HAD FALLEN OFF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE CONTACT WAS INFORMED THAT THE REAR LIFT GATE NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT DID NOT NOTICE ANY DIFFERENCES BEFOREHAND. THE CURRENT AND FAILURE MILEAGES WERE 79,332. UPDATED 11/07/08 *BF THE CONSUMER LEARNED OF RECALL #04V442000 BUT WAS INFORMED HER VEHICLE WAS NOT INCLUDED IN THE RECALL.. THE CONSUMER WAS TOLD THE RECALL WAS RELATED TO THE FAILURE OF THE REAR WINDOW BRACKETS BUT ALSO BECAUSE OF WHERE THE VEHICLE WAS MANUFACTURED. UPDATED 11/07/08. *JB

MY 2000 MERCURY SABLE HAS HAD A HISTORY OF BROKEN COIL SPRINGS. DUE TO THE HAZARDOUS SITUATION I FEEL SOMETHING NEEDS TO BE DONE! FORD HAD A RECALL ON THE FRONT SPRINGS BUT NOT THE BACK. MY BACK SPRINGS HAVE JUST BEEN DISCOVERED TO BE BROKEN AND I'M EXTREMELY CONCERNED ABOUT HOW SAFE CONSUMERS ARE WHILE DRIVING THIS CAR! THIS SPRING COULD EASILY DESTROY THE TIRE CAUSING A CATASTROPHIC ACCIDENT EVOLVING EVERYONE ON THE ROAD! CURRENTLY IT'S BEING FIXED AS THE NEW SPRINGS ARE ON ORDER! *TR

SPEED CONTROL; MERCURY MOUNTAINEER, 2004. INTERMITTENT FUNCTION. SOMETIMES SHOULD NOT TURN OFF OR ON. *TR

TL*THE CONTACT OWNS A 1995 MERCURY SABLE. WHILE DRIVING AT ANY SPEED, THE RADIATOR FAN SHUTS OFF AND DOES NOT COME BACK ON. AS A RESULT, THE TEMPERATURE IN THE VEHICLE INCREASES. THE DEALER WAS NOTIFIED AND GAVE THE CONTACT THE RUNAROUND. THE CONTACT REFERENCED THREE NHTSA CAMPAIGN ID NUMBERS 01I011000, 01V390000, AND 97V019000 (ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN). THE CONTACT WAS INFORMED THAT THE SAFETY IMPROVEMENT CAMPAIGN EXPIRED. SHE STATED THAT SHE NEVER RECEIVED A RECALL NOTICE. THE FAILURE MILEAGE WAS 60,000.

REAR COIL SPRINGS ON MERCURY MOUNTAINEER, 2003 JUST BROKE IN TO TWO PIECES. *TR

TL*THE CONTACT OWNS A 1996 MERCURY GRAND MARQUIS. AFTER RECEIVING A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL), THE CONTACT HAD THE SWITCH DISCONNECTED IN HIS VEHICLE. ON MARCH 8, 2008, HE RECEIVED ANOTHER RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). HE CALLED THE DEALER AND WAS INFORMED THAT THEY WOULD BE IN TOUCH WITH HIM AS SOON AS THE PART WAS AVAILABLE. AS OF SEPTEMBER 8, 2008, THE CONTACT HAS NOT HEARD BACK FROM THE DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 87,000. UPDATED 10/03/08 *BF UPDATED 10/07/08.8JB

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. AFTER PLACING THE VEHICLE INTO REVERSE AND DRIVING APPROXIMATELY 2 MPH, THE CONTACT HEARD A LOUD POP. AIR RELEASED FROM THE FRONT DRIVER'S SIDE TIRE AND THE FRONT END OF THE VEHICLE LOWERED TO THE GROUND. THE FRONT TIRE WAS REMOVED AND IT WAS DISCOVERED THAT THE COIL SPRING FAILED AND RUPTURED THE TIRE. THERE IS A RECALL ON THE 2001 MERCURY SABLE REGARDING THIS ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 60,026. UPDATED 10/03/08 *BF UPDATED 10/15/08. *JB