MERCURY Complaints

FAILED BRAKE LIGHT SWITCH, FORD PN F00B13480-BA THIS SWITCH FAILED BECAUSE THE BI-METAL SWITCH CONTACT FRACTURED FROM METAL FATIGUE, WHICH CAUSED THE SWITCH TO BECOME INOPERABLE: WHICH CAUSES THE BRAKES LIGHTS TO NOT FUNCTION AS WELL AS PREVENT THE TRANSMISSION SELECTOR TO PROPERLY ENGAGE. AND IN ADDITION TO NOTING THE INTERNAL FAILURE INSIDE THE SWITCH THE CONTACT POINTS INSIDE APPEAR TO BE PITTED. VEHICLE MILEAGE IS ONLY 44,700. THIS SWITCH DESIGN APPEARS TO BE SHARED WITH OTHER FORD AND MERCURY PRODUCTS, HOWEVER IT IS INTERESTING THAT THERE ARE NO KNOWN SOURCES IN THE AFTER MARKET; FORD OEM ONLY ! *TR

LAST YEAR I HAD THE SAME FAILURE ON THE HINGE THAT HOLDS THE GLASS IN THE HATCH. I WAS ATTEMPTING TO CLOSE THE GLASS WHEN IT CRACKED. I COULDN'T PUT THE WINDOW DOWN, SO PROCEEDED TO DRIVE TO THE AUTO BODY SHOP WHERE HE STATED HE HAD NEVER SEEN THIS TYPE OF PROBLEM. I GOT IT REPLACED AND AM A LITTLE WORRIED THIS WILL HAPPEN AGAIN. *TR

WHILE DRIVING- CAR JERKED, DASH LIGHTS LIT, ENGINE STOPPED. CAR TOWED TO CLOVIS FORD DEALER- DEFECTIVE ENGINE CAM POSITION SENSOR (P/N 1F1Z6B288 BA) AND CAM POSITION SENSOR DRIVE (DA 2089). *TR

2004 MERCURY MONTEREY CAUGHT A FIRE. CONSUMER STATES THAT THE FIRE STARTED WHILE THE ENGINE WAS COLD AND WANTS AN EXPLANATION WHY. *NJ THE CONSUMER FIRST THOUGHT THAT A LIQUID HAD BEEN POURED OVER THE VEHICLE. HOWEVER, THE CONSUMER WAS INFORMED THAT THERE WAS ENOUGH FUEL UNDER PRESSURE TO EXPLODED INTO FLAMES 5 FEET HIGH AND ENOUGH PRESSURE TO COAT THE HOOD WITH FUEL. *JB

2006 MERCURY MOUNTAINEER HAS TRANSMISSION PROBLEMS. CONSUMER STATES THAT HIS VEHICLE HAS BEEN SERVICE SEVERAL TIMES BUT THE PROBLEM IS NOT FIXED. *NJ THE CONSUMER STATED THE TRANSMISSION WOULD SLIP, MOST NOTICEABLY IN FRIGID TEMPERATURES. *JB

2002 MERCURY MOUNTAINEER. THE TRANSMISSION WENT OUT AT 66000 MILE AND 1 MONTH AFTER EXTENDED WARRANTY. CALLED FORD COSTUMER ASSISTANCE CENTER AND THE PERSON SAID SHE HAS NEVER HEARD OF THIS PROBLEM. WENT ON-LINE (EDMUNDS.COM, CARSURVEY.ORG, ETC. AND SAW ONE AFTER ANOTHER COMPLAINTS ABOUT EXACT SAME PROBLEM. THE CHECK TRANSMISSION WARNING LIGHT FIRST WENT ON AT 59000 MILE (STILL UNDER WARRANTY). BUT I READ THE MANUAL FIRST BEFORE TAKING IT TO DEALER. THE MANUAL STATED SUV WAS UP FOR FLASHING THE TRANSMISSION FLUID AT 60000 MILES. FLUSHED THE FLUID AND WARNING LIGHT WENT AWAY. SIX MONTHS LATER TRANSMISSION WARNING LIGHT IS BACK (WARRANTY HAS JUST EXPIRED). FOUND OUT THERE IS A RECALL ON THE SAME TRANSMISSION ON THE EXPLORER BUT THE MOUNTAINEER (WHICH IS SAME TRUCK WITH DIFFERENT BRANDING) DOES NOT. SO WHY IS THIS THE CASE? LUCKILY FOR ME I WAS NOT IN THE FREEWAY WENT THE TRANSMISSION WENT OUT. *TR

THE PLASTIC FUEL TANK HAS CRACKED AS DESCRIBED IN THE CAMPAIGN ID 97V144000. PUTTING IN ANYMORE THAN 3 GALLONS OF GAS IN THE TANK CAUSES IT TO LEAK AND HAS PROGRESSIVELY GOTTEN WORSE. UNFORTUNATELY, THE FORD DEALERSHIP STATES THAT THEY ARE UNABLE TO REPAIR THIS UNDER THE RECALL. THE VEHICLE IS CURRENTLY NOT USABLE DUE TO THE LEAKING FUEL AND AT AN ESTIMATED $800 TO REPAIR THIS MANUFACTURERS DEFECT, I AM OUT A VEHICLE FOR AN UNDETERMINED AMOUNT OF TIME. I FEEL THAT IT WAS UNFAIR FOR THIS RECALL NOT TO INCLUDE ALL VEHICLES OF THE SAME GAS TANK DESIGN, WHICH HAS CAUSED THIS FAILURE, TO BE INCLUDED IN THE RECALL. *TR

MY WIFE AND KIDS WERE DRIVING OUR 2004 MERCURY MONTEREY WITH 52,000 MILES ON IT. TRAVELING AT 45 MPH WHEN SUDDENLY THE VEHICLE SEEMS TO SHIFT INTO NEUTRAL WITH NO PRIOR WARNINGS OR PROBLEMS. THIS WAS A VERY DANGEROUS SITUATION AS THE ROAD IS VERY NARROW WITH FEW PLACES TO PULL OVER. HAD THIS HAPPENED IN TRAFFIC OR AT HIGHWAY SPEED THEY MAY HAVE BEEN REARENDED. THE TRANSMISSION HAD LET GO. TORQUE CONVERTER SHOT AND A TOTAL REBUILD NEEDED. THIS APPEARS TO BE A PROBLEM THAT IS OCCURRING AT AN ALARMING RATE AS I FIND MANY OTHER PEOPLE WITH THE SAME SITUATION. I PULLED THE TRANSMISSION MYSELF AND HAD SOMEONE REBUILD IT FOR ME. I THEN REINSTALLED THE TRANSMISSION. THIS WAS THE ONLY WAY I COULD AFFORD TO FIX THE PROBLEM ON A VEHICLE MY FAMILY REQUIRES. *TR

TL*THE CONTACT OWNS A 2002 MERCURY SABLE. WHILE ATTEMPTING TO BACK OUT OF THE DRIVEWAY, THE CONTACT HEARD AIR COMING OUT OF HER FRONT DRIVER'S SIDE TIRE. IMMEDIATELY AFTERWARDS, THE FRONT DRIVER'S SIDE OF THE VEHICLE LANDED ONTO THE GROUND. THE CONTACT EXAMINED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE SHOCK SPRING HAD PUNCTURED HER TIRE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY CONFIRMED THE FAILURE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE HAS BEEN REPAIRED. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 82,000.

TL*THE CONTACT OWNS A 2007 MERCURY MILAN. THE VEHICLE HAS MICHELIN P235/55R17 TIRES. ON THREE SEPARATE OCCASIONS, THE TIRES FLATTENED. THE VALVE STEMS WERE REPLACED ON EACH TIRE. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 17,000 AND FAILURE MILEAGE WAS 13,000.