MERCURY Complaints

NORMAL DRIVING LEAD TO PARTS FAILURE. FORTUNATELY NO ACCIDENT OCCURRED, HOWEVER MY MECHANIC STATED THAT THE WHEEL BEARING FAILURE WAS THAT SEVERE THAT HAD I BEEN TRAVELING ON A HIGHWAY, THE RESULT COULD HAVE BEEN CATASTROPHIC. 2002 MERCURY MOUNTAINEER (FORD EXPLORER) WITH WHEEL BEARING/HUB FAILURE ON ALL 4 WHEELS AT DIFFERENT MILEAGE INTERVALS. I RESEARCHED THIS PROBLEM AND FOUND HUNDREDS OF OWNERS WITH THE SAME FAILURES. PLEASE RESEARCH. *TR

TL*THE CONTACT OWNS A 2004 MERCURY MARAUDER. WHILE INSPECTING THE VEHICLE, THE CONTACT NOTICED AXLE OIL ON HIS WHEELS. HE REMOVED THE WHEEL AND BRAKES AND FOUND THAT THE REAR AXLE SEALS FAILED. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY REPAIR HUNDREDS OF THESE FAILURES PER YEAR. THE PARTS WERE PURCHASED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT THEY DID NOT RETURN HIS CALL. THE FAILURE MILEAGE WAS 55,000.

TL*THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. WHILE DRIVING BETWEEN 45-50 MPH, THE CONTACT NOTICED A LOW PITCH HUMMING NOISE COMING FROM THE REAR WHEEL. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE CAUSE OF THE FAILURE WAS PREMATURE AXLE WEAR. THEY ALSO STATED THAT THEY WOULD REPAIR ALL REAR AXLES AND BEARINGS AT THE COST OF $1,350. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 44,000.

I WAS PULLING OUT OF AN INTERSECTION ON TO A STATE ROUTE AND JUST AS I GOT INTO THE LANE MY TRANSMISSION POPPED INTO NEUTRAL. I HAD TO COAST TO THE SIDE OF THE ROAD CAUSES THE CARS BEHIND ME TO HIT THEIR BRAKES AND GO AROUND ME TO KEEP FROM HITTING EACH OTHER. *TR

TL*THE CONTACT OWNS A 2002 MERCURY COUGAR. THE CONTACT STATED THAT THE REAR SEAT BELTS FAILED TO PROPERLY SECURE THE CHILD SAFETY SEAT OR AN OCCUPANT. HE STATED THAT THE FAILURE COULD POSSIBLY BE DUE TO THE LATCH. THE VEHICLE HAS NOT YET BEEN TAKEN TO AN AUTHORIZED DEALER. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 66,600.

TL*THE CONTACT OWNS A 1995 MERCURY TRACER. WHILE DRIVING 30 MPH, THE CONTACT SMELLED GASOLINE. HE STATED THAT NHTSA CAMPAIGN ID NUMBERS 97V144000 AND 97V145000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY) MENTIONED THE SAME FAILURES. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 143,300 AND FAILURE MILEAGE WAS 143,296. UPDATED 09/24/08. *LJ UPDATED 09/30/08.*JB

TL*THE CONTACT OWNS A 2004 MERCURY MONTEREY. THE CONTACT EXPERIENCED TRANSMISSION FAILURE WHILE DRIVING 5 MPH. THE FAILURE CAUSED THE VEHICLE TO STOP IN THE MIDDLE OF THE INTERSECTION. THERE WERE NO WARNING LIGHTS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC, BUT THE RESULTS INDICATED THAT THE TRANSMISSION WAS FINE. THE FAILURE AND CURRENT MILEAGES WERE 78,000.

TL*THE CONTACT OWNS A 1997 MERCURY SABLE. WHILE THE CONTACT'S SON WAS DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SIDE SEAT BELT LOOSENED WITHOUT WARNING. THE MANUFACTURER WILL BE NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE 55,000.

FLAT TIRE CAUSED BY DEFECTIVE VALVE STEM AND REQUIRED REPLACING TIRE AND VALVE STEM. *TR

I HAVE A 1999 MERCURY SABLE. IN JANUARY 11, 2008, I HAVE REPLACED THE WINDSHIELD WASHER PUMP. ON JULY 15, 2008, THE PUMP STOPPED AGAIN. I HAVE NOTICED THAT SOME OF THE 2000 MERCURY SABLES ARE ON RECALL FOR THE SAME PROBLEM. MIGHT THE 1999 MERCURY SABLE BE LOOKED AT IN THIS LIGHT TO ASCERTAIN IF THIS IS A RECURRING PROBLEM? *TR