2007 MINI COOPER Complaints

ON 27-OCT-2014, WHEN I WAS DRIVING HOME THE CHECK ENGINE LIGHT CAME ON AND IT GAVE A MESSAGE ABOUT THE CATALYTIC CONVERTER. LUCKILY I WAS CLOSE TO HOME AND THE MESSAGE JUST SAID TO SLOW DOWN WHICH I DID. I HAD IT TOWED TO A LOCAL MECHANIC THE NEXT DAY SINCE IT WAS NOT DRIVABLE.IT WAS REAL SHAKY AND DIDN'T FEEL SAFE TO DRIVE WHEN I STARTED THE ENGINE. THEY HAD THE VEHICLE FOR 3 DAYS AND CHECKED EVERYTHING FROM THE COILS, SPARK PLUGS, RAN A COMPRESSION TEST WHICH SHOWED THAT CYLINDER 3 WAS NOT GETTING ENOUGH POWER, ETC. THEY STATED THAT THERE WERE NO LEAKS OR FLUIDS FOUND IN THAT AREA LIKE THEY HAD EXPECTED SINCE THAT WAS THE ONLY CYLINDER THAT WAS NOT RUNNING PROPERLY. I CONTACTED MINIUSA TO SEE IF THEY WOULD FIX THE VEHICLE OUT OF GOODWILL BECAUSE THIS WAS A KNOWN ISSUE WITH THESE VEHICLES/ENGINES (R56). NEEDLESS TO SAY, MINIUSA WOULD NOT FIX THE REPAIR NOR WOULD THEY RESPOND TO MY EMAILS. MINI OF CONCORD OFFERED TO COVER 25% OF THE COST LEAVING ME TO PAY $3600 OUT OF POCKET FOR SOMETHING THAT THEY KNOW IS FAULTY. THIS IS UNACCEPTABLE. *TR

TL* THE CONTACT OWNS A 2007 MINI COOPER. WHEN STARTING THE VEHICLE, THE AIR BAG FAULT LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SAFETY SENSOR MAT NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.

WHEN PASSENGERS OR ITEMS WERE PLACED ON THE PASSENGER SEAT THE SEATBELT AND AIRBAG WARNING LIGHTS WOULD ILLUMINATE ON THE DASH, BUT WOULD GO OUT AFTER PASSENGER OR ITEMS WERE REMOVED, AND/OR SEATBELT WAS FASTENED. AS OF NOW BOTH THE AIRBAG WARNING AND SEATBELT WARNING LIGHTS ARE ILLUMINATED, AT ALL TIMES, ON THE DASH AND WILL NOT RETURN TO NORMAL STATE WHETHER SEATBELT IS FASTENED OR NOT. THE AIRBAG SAFETY SYSTEM IS NOW DISABLED UNDER NORMAL DRIVING OPERATION DUE TO THESE FAILURES (AIRBAG/SEATBELT NOT READY STATE). *TR

THE AIRBAG SENSOR LIGHT CAME ON FOR NO APPARENT REASON. IT IS REALLY UNFAIR FOR ME AS CONSUMER IF I HAVE TO REPAIR A FACTORY DEFECT BECAUSE THERE IS NO RECALL. *TR

THE AIR BAG LIGHTS BEGAN ILLUMINATING INTERMITTENTLY ON MY 2007 MINI COOPER WITH 48,000 MILES. UPON MY MECHANIC SCANNING THE COMPUTER WE FOUND THAT THE PASSENGER SIDE AIR BAG SENSOR IS OUT OF THE SEAT. THE ONLY FIX IS TO REPLACE THE ENTIRE PASSENGER SEAT CUSHION (COST: $1500). I GOOGLED "MINI COOPER AIR BAG LIGHT" ' AND FOUND THOUSANDS OF PEOPLE WITH THE SAME PROBLEM ON MANY DIFFERENT MODEL YEARS. WHEN I CONTACTED MINI COOPER AND QUESTIONED WHY THERE HASN'T BEEN A RECALL ISSUED, THE PERSON TOLD ME THAT SINCE THE PASSENGER OCCUPANT STILL HAS THE SEAT BELT THAT THE AIR BAG MALFUNCTION IS NOT A SAFETY CONCERN. WHEN ASKED IF THE AIR BAGS WOULD DEPLOY ON THE PASSENGER SIDE IN THE EVENT OF AN ACCIDENT, HE ANSWERED THE QUESTION BY SAYING "WELL, THEY STILL HAVE THEIR SEAT BELT"'. IF THE AIR BAGS ARE NOT A SAFETY FEATURE OF THE CAR THEN WHY IS IT EQUIPPED WITH 8 AIR BAGS? PLEASE INVESTIGATE THIS AIR BAG MALFUNCTION BECAUSE AS A MINI COOPER OWNER, THIS IS A BIG SAFETY CONCERN FOR ME, AS WELL AS THOUSANDS OF OTHER MINI COOPER OWNERS WHO HAVE TAKEN TO THE INTERNET TO EXPRESS THEIR FRUSTRATIONS. THANK YOU *TR

MINI USA WAS WELL AWARE OF THE MASSIVE TIMING CHAIN PROBLEM (AFFECTING 500,000 MINI COOPERS),BUT REFUSED TO FIX IT BECAUSE IT WAS OUT OF WARRANTY. I'VE COMPLAINED OF THE CANTANKEROUS RATTLE DURING A COLD START WHICH WAS CLEARLY RELATED TO THE FAILING TIMING CHAIN DUE TO A DEFECTIVE AND POORLY DESIGNED TIMING CHAIN TENSIONER. (APPARENTLY MINI HAS COME OUT WITH A NEW ONE DUE TO THIS PROBLEM). THE DEALERSHIP QUOTED ME $1800 TO REPLACE THE WHOLE CHAIN ASSEMBLY. I ULTIMATELY TOOK IT AN INDEPENDENT MINI MECHANIC AND HAD IT REPLACED FOR LESS ($1144). NOW I AM HEARING THAT MINI DEALERSHIPS ARE REPLACING THIS DEFECTIVE PART BEYOND THE WARRANTY PERIOD. I BELIEVE THAT THERE IS NOW A CAMPAIGN TO REPLACE THE TENSIONER AND CHAIN. THEY SHOULD HAVE REPLACED IT WHEN THE PROBLEMS WERE OBVIOUS AND SHOULD NOW COMPENSATE THOSE WHO'VE PAID OUT OF THEIR OWN POCKETS FOR THIS POORLY DESIGNED PART. *TR

DRIVING ON THE FREEWAY AND MY POWER STEERING SUDDENLY GOES OUT, ALMOST HIT 2 CARS TRYING TO GET OFF FREEWAY. PARKED THE CAR FOR A FEW MINUTES, STARTED IT BACK UP AND STEERING WAS WORKING AGAIN. THIS HAS NOW HAPPENED HALF A DOZEN TIMES. I WANT TO KNOW HOW TO GET THIS REPAIRED WITHOUT IT COSTING ME $$$$. I FEEL THIS IS A MAJOR PROBLEM THAT THE COMPANY SHOULD TAKE CARE OF. *TR

REPORTING SERIOUS RECALLABLE SAFETY ISSUE WITH MINI COOPER AIR BAG SYSTEM! MY DEALER JUST CALLED TO TELL ME THE ENTIRE PASSENGER SEAT MUST BE REPLACED AT AT A COST OF OVER $2500. THERE IS A SHORT IN THE AIRBAG SENSOR IN THE PASSENGER SEAT. I BELIEVE THIS IS A DEFECTIVE COMPONENT SAFETY EQUIPMENT ISSUE THAT SHOULD BE FIXED UNDER A RECALL OR EXTENDED WARRANTY. "PASSENGER AIRBAG OFF" INDICATOR TURNS ON WHILE DRIVING AND REMAINS ON FOR THE DURATION OF THE DRIVE. PASSENGER SEAT WAS OCCUPIED BY A PASSENGER WEIGHING APPROX 135 POUNDS WITH SEAT BELT PROPERLY FASTENED. THERE IS NO WAY TO MANUALLY TURN ON THE PASSENGER AIRBAG AND BYPASS THE SEAT SENSOR. THIS IS A KNOWN ISSUE WITH THE MINI COOPER AND IS DISCUSSED ON ONLINE ENTHUSIAST FORUMS, WITH MINI USA DEALERSHIP NOW CHARGING FROM $2500 TO REPLACE THE ENTIRE PASSENGER SEAT. MINI USA DEALERS STATE THAT THE ISSUE IS AN ELECTRICAL ISSUE WITH THE SEAT SENSOR AND THE ENTIRE SEAT MUST BE REPLACED. FOR HOW LITTLE THE PASSENGER SEAT IS USED IN MY VEHICLE, IN MY OPINION THIS IS A DEFECT AND NOT A WEAR-AND-TEAR ISSUE. I HAVE NEVER OWNED A CAR THAT HAD A VITAL SAFETY ISSUE ARISE SUCH AS THIS I ALSO NOTE THAT YOU HAVE RECEIVED A NUMBER OF COMPLAINTS ABOUT THIS SAFETY ISSUE FROM OTHER OWNERS. IT IS A COMMON COMPLAINT ON CONSUMER BLOGS. *TR

MY CAR STARTED TO ACT FUNNY. ALMOST SOUNDING LIKE IT WAS SUFFOCATING. IT WOULD DIE ABOUT TEN TO FIFTEEN TIMES EVERY MORNING BEFORE I WOULD FINALLY GET THE CAR STARTED. IT WOULD SHUT OFF WHEN I STOPPED AT INTERSECTIONS. THE ONLY TIME IT RAN DECENT WAS WHEN I WAS DRIVING HIGHWAYS SPEEDS FOR 20 MINUTES OR MORE. I CHANGED OUT FILTERS, SPARK PLUGS, AND FLUIDS BUT NONE OF IT CHANGED THE WAY IT WAS RUNNING. COME TO FIND OUT IT THAT THE CHAIN AND CHAIN TENSIONER HAD BROKEN. THIS DAMAGE CAUSED ROUGHLY $1000 TO FIX. LUCKILY I CAUGHT IT IN TIME BEFORE IT DID ADDITIONAL DAMAGES TO THE CRANK SHAFT. WITH LOW MILES THE MECHANIC EVEN TOLD ME ITS A FAULT PART AND BRAKES EASILY. HE HAS HAD TO REPLACE NUMEROUS AMERICAN MODEL MINIS IN ITALY. MY COUNTRY CODE IS 39 IF YOU CALL. *TR

I WAS DRIVING ROUGHLY 30 MILES AND HOUR WHEN THE POWER STEERING WENT OUT ON ME IN A TURN. ALMOST HIT ONCOMING TRAFFIC PRIOR TO STOPPING IN THE MIDDLE OF THE ROAD. I DROVE IT TO A NEARBY PARKING LOT WHERE IT SAT FOR TWO WEEKS BEFORE A LOCAL MECHANIC COULD LOOK AT IT. I WAS QUOTED AT OVER $1,500 TO FIX THE PART BECAUSE THE WHOLE ELECTRONIC POWER STEERING CONTROL BOX HAS TO BE REPLACED DUE TO THE WAY IT WAS MANUFACTURED. *TR