2009 MINI COOPER Complaints

TL* THE CONTACT OWNS 2009 MINI COOPER CLUBMAN. THE CONTACT STATED WHILE CLOSING THE REAR HATCH DOOR THE DRIVER SUSTAINED BURNS ON HER LEGS CAUSED BY THE EXHAUST PIPE. THE CONTACT MENTIONED THAT THE EXHAUST PIPE EXTENDS OUT FROM THE VEHICLE WHICH HE BELIEVED WAS A DESIGN FLAW. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 36,130. BECAUSE OF THE FACT THAT THE EXHAUST PIPE EXTENDS OUT BEYOND THE REAR BUMPER AND IT IS SHING THERE IS CONSIDERABLE RISK THAT A CHILD LEFT UNATTENDED NEAR THE VEHICLE COULD EXPERIENCE THE SAME TYPE OF BURNS. UPDATED 10/03/2011 *LN *TR

ON MY 2009 MINI COOPER CLUBMAN WITH AUTOMATIC TRANSMISSION, THE POWER STEERING FAILED. OUR TEENAGER WAS PRIACTICING PARALLEL PARKING FOR ABOUT 15 MINUTES ON A HOT DAY. AFTER IT FAILED, WE TURNED OFF THE CAR. TWO HOURS LATER WHEN WE RESTARTED THE CAR IT WAS FUNCTIONING AGAIN. THE DEALER, SAYS THEY CANNOT DO ANYTHING UNLESS THEY CAN REPRODUCE THE PROBLEM, WHICH THEY HAVE NOT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) T

I HAD A GOODYEAR RUNFLAT TIRE THAT WAS OEM AND LESS THAN 2 YRS. OLD W/ 20,000 MILES BUBBLE ON THE SIDEWALL. IT WAS REPLACED AT DISCOUNT TIRE. THE TIRE COST $257 ON A 2009 MINI COOPER S. THESE TIRES ARE DEFECTIVE. TIRES ARE EXCELLENCE ROF AND NOT INTEGRITY SINCE YOUR SITE MISTAKENLY DOES NOT GIVE THE CORRECT OPTION. *TR

I HAVE A 2009 MINI COOPER S. BOUGHT NEW. THIS HAS BEEN AN ONGOING PROBLEM. THE ENGINE HAS A RATTLING NOISE WHEN ENGINE HAS STARTED ON A COLD DAY. THIS NOISE HAS GOTTEN PROGRESSIVELY LOUDER EVERY WINTER. THE NOISE SUBSIDES AS THE ENGINE GETS WARM. HAVE TOLD MINI ABOUT THE PROBLEM AND NO ACTION. *TR

I PARKED MY 2009 MINI CLUBMAN S ON A MODERATE HILL. AFTER 10 TO 15 MINUTES, WITH THE PARKING BRAKE FULLY ENGAGED AND THE CAR IN FIRST GEAR (STANDARD TRANSMISSION), THE CAR ROLLED BACKWARD DOWN THE HILL, STRUCK A CAR PARKED BEHIND IT, THEN PROCEEDED TO ROLL INTO A BUSY 3-LANE HIGHWAY. IF I HAD NOT BEEN STANDING 100 YARDS AWAY WITH A GROUP OF RUNNING MATES (WAITING ON A LATE ARRIVER), THERE WOULD HAVE BEEN A SERIOUS ACCIDENT WITH ONCOMING TRAFFIC. AS IT WAS, WE HEARD THE INITIAL COLLISION, SAW THE VEHICLE ROLLING INTO TRAFFIC, AND WERE ABLE TO STOP TRAFFIC AND THEN PHYSICALLY STOP THE LOCKED CAR IN THE INTERSECTION BEFORE I WAS ABLE TO RETRIEVE THE KEY AND OPEN THE DOOR AND APPLY THE BRAKES. ON THE ADVICE OF MY INSURER, I HAVE TAKEN THE VEHICLE TO MY MINI DEALER FOR A DIAGNOSTIC. MY DEALER WAS INCREDULOUS DESPITE MY FINDING OTHER REPORTS ONLINE OF VIRTUALLY IDENTICAL OCCURRENCES. *TR

MY VEHICLE HAD BEEN PARKED FOR A COUPLE OF DAYS IN OUR GARAGE. WHEN I PULLED IT OUT ON THE 2ND I NOTICED A LARGE POOL OF OIL ON THE FLOOR. I IMMEDIATELY DROVE IT TO THE LOCAL DEALERSHIP AND WAS INFORMED THAT THE TIMING CHAIN TENSIONER SYSTEM HAD FAILED AND THAT IF NOT IMMEDIATELY REMEDIED THIS WOULD CAUSE CATASTROPHIC ENGINE FAILURE. OVER MY COMMUNICATIONS WITH THE DEALER, MINI OF STERLING IN STERLING, VA, I WAS TOLD THAT THIS WAS A FREQUENT OCCURRENCE, AT LEAST ONE A WEEK, AND IS A RECOGNIZED PROBLEM WITH A KNOWN WORK-AROUND. THEY INFORMED ME THAT THEY HAD SEEN CATASTROPHIC ENGINE FAILURE AND THAT WITH MY COMMUTE OF 45 MILES ON MAJOR HIGHWAYS THAT SUCH A FAILURE AT SPEED WOULD RESULT IN A MAJOR CRASH.

2009 MINI COOPER. CONSUMER STATES THAT CLUTCH WAS COMPROMISED AND THE VEHICLE NEEDED TO BE TOWED. SHE WOULD LIKE THIS ISSUE TO BE LOOKED INTO. SHE PAID TO HAVE THE FLYWHEEL REPLACED. *KB THE FLYWHEEL WAS REPLACED TWICE WITHIN THREE MONTHS. THE SECOND TIME THE FLYWHEEL WAS REPLACED, THE CONSUMER WAS INFORMED IT WAS BURNT AND NOT COVERED UNDER WARRANTY.

TL*THE CONTACT OWNS A 2009 MINI COOPER. WHILE DRIVING APPROXIMATELY 60 MPH THE HEADLIGHTS DID NOT HAVE SUFFICIENT ILLUMINATION RANGE. THE DEALER WAS CONTACTED AND STATED THEY ARE REQUIRED BY LAW TO ILLUMINATE THAT WAY SO OTHER DRIVERS ARE NOT BLINDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE BUT WAS CONCERNED ABOUT THE ILLUMINATION RANGE . THE CONTACT STATED THAT THEY DO NOT ILLUMINATE FAR ENOUGH TO SEE IN FRONT OF HIM. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 11,900.

I FILLED OUT YOUR SAFETY COMPLAINT PORTABLE FROM BUT COULD NOT SUBMIT IT. WHEN I USED THE LINK ON THE PDF FORM, IT TOLD ME THERE WAS NO SUCH ADDRESS, AND WHEN I USED THE LINK IN THE COVERING E-MAIL, I REPEATEDLY RECEIVED THE MESSAGE "FILE SELECTED IS NOT A PORTABLE FORM!." IS THERE ANOTHER WAY TO SUBMIT IT? *TR

2009 MINI COOPER S LOUD NOISE AT COLD STARTUP IMMEDIATELY AFTER CAR WAS RECEIVED IN NOVEMBER 2008 MINIUSA HAS DISCOVERED IT'S AN ISSUE WITH THE TIMING BELT AND ITS TENSIONER I READ OF THIS ISSUE ONLINE AND ASKED MINI DEALER TO REPAIR IT: THEY REPLACED TIMING BELT AND TENSIONER BUT SOME MINI OWNERS REPORT A RECURRENCE OF THE ISSUE AND MAJOR DAMAGE TO THE CAR'S ENGINE. *TR