2009 MINI COOPER S Complaints

I am writing to formally request reimbursement for a timing chain replacement performed on my vehicle, which was the subject of a specific safety recall issued by BMW. The timing chain defect in this vehicle represents a severe safety hazard, as a failure can cause an immediate and total engine stall while the vehicle is in motion. This loss of power in traffic creates an 100% avoidable risk of collision. Despite BMW recognizing this defect through a prior reimbursement program, they are refusing to compensate for a safety-critical repair on a low-mileage vehicle (58,XXX miles) simply based on the car's age. At the time of repair, the vehicle had approximately 58,XXX miles. Although the vehicle is older, it was in storage for several years because the previous owner was unaware of the recall and lacked the financial means to address it. Despite the period of storage, the car remained in excellent condition, with the timing chain being the only mechanical requirement at the time. The repair was completed by a local independent shop and paid for out-of-pocket. While BMW has recently honored a different recall for an electronics panel on this same VIN, my request for timing chain reimbursement was denied based on the vehicle's age. I believe this denial is inconsistent, as the safety defect identified in the recall existed regardless of the car's age or storage history. I am seeking compensation for the parts and labor costs associated with this safety-critical repair

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S Clubman. The contact stated while driving at an undisclosed speed, the contacted became aware of a failure with the electrical system. The contact stated that the instrument panel failed to display as needed, and the turn signals failed to function properly. The contact also stated that while the vehicle was parked, the vehicle failed to turn off, causing the battery to become drained. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 75,000. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not contacted. The contact stated that the footwell area was very warm to the touch. The failure mileage was not available. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that while her husband was driving at an undisclosed speed, the interior lights and exterior lights were turning bright and dim intermittently. Several unknown warning lights were illuminated. The contact stated that the failure recurred while driving. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2009 Mini Cooper S Clubman. The contact received notification of NHTSA Campaign Number: 23V337000 (Electrical System) however, the part to do the recall repair was unavailable. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle had failed to start. The vehicle was not diagnosed or repaired. The failure mileage was 120,000. VIN tool confirms parts not available.