2004 MINI COOPER Complaints

WE PURCHASED A NEW 2004 MINI-COOPER R50 AND PAID EXTRA FOR INSTALLATION OF A CVT TRANSMISSION. THE CVT ' (SPORT MODE)' FAILED IN 2010, JUST 2 YEARS AFTER ITS WARRANTY EXPIRED AND WITH ONLY 35,147 MILES DRIVEN. WE WERE TOLD THAT IT COULD COST BETWEEN $2,000 AND $9,000 TO REPAIR/REPLACE THE SPORT MODE' FUNCTION, AND SINCE THE AUTOMATIC TRANSMISSION IS STILL OPERATING, WE DECIDED TO AVOID THE UNCERTAINTY OF COSTLY REPAIRS AND MAKE SURE NO ONE ELSE DRIVES THIS VEHICLE. SINCE THEN, WE HAVE LEARNED OF OTHER PREMATURE CVT FAILURES AND THREE CLASS-ACTION LAWSUITS REGARDING THIS TRANSMISSION: AARONS V. BMW OF NORTH AMERICA, LLC [XXX],BONOMO V. BMW[XXX], AND BOURNE-MILLER V. BMW[XXX]. PREMATURE 'SPORT-MODE' FAILURE CAN CAUSE PERMANENT DAMAGE TO A $9,000 TRANSMISSION WITH DEADLY CONSEQUENCES ON U.S. HIGHWAYS AT HIGH SPEEDS. CLASS ACTION LAWSUITS DO NOT ADDRESS THIS PROBLEM, AND WE HAVE 'OPTED-OUT' OF PARTICIPATION IN THEM. PLEASE INVESTIGATE THE EXTENT OF PREMATURE CVT FAILURES IN THE MINI-COOPER AND ISSUE A RECALL APPROPRIATE TO REMEDY THIS POTENTIALLY DEADLY DEFECT. PLEASE LET US KNOW IF MORE INFORMATION OR DOCUMENTATION IS REQUIRED. UNDER PENALTIES OF PERJURY IN THE STATE OF CALIFORNIA I SWEAR THAT THE FORGOING DETAILS ARE ACCURATE AND TRUTHFUL TO THE BEST OF MY ABILITY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAVE A 2004 MINI COOPER IT HAS RECENTLY REACHED 87000 MILES AND THE CVT TRANSMISSION IS FAILING. NORMALLY YOU CHANGE YOUR TRANSMISSION FUEL EVERY 25,000 TO 50,000 MILES. MY MODEL MINI COOPER HATCHBACK DOES NOT COME WITH A RESERVOIR TO CHANGE SUCH A FUEL IT WAS A GUARANTEE BY THE MANUFACTURER THAT THESE MODELS WOULD NOT NEED SUCH A SERVICE AND THAT THE TRANSMISSION WOULD BE FINE THROUGHOUT THE LIFETIME OF THE CAR. WHAT WORRIES ME IS THAT I HAVE NOT BEEN ABLE TO DRIVE MY MINI OVER 50MPH DUE TO THE INCREASE OF RPM'S. WITHOUT THE SPEED INCREASE IT IS NOT SAFE FOR ME TO DRIVE ON THE HIGHWAYS AS I NORMALLY WOULD. A CVT TRANSMISSION REPLACEMENT COULD COST THOUSANDS. BUT MORE IMPORTANTLY I'M WORRIED ABOUT MY SAFETY ITS POSSIBLE THAT MY TRANSMISSION COULD FAIL WHILE MOBILE. THATS MY MAIN CONCERN. I RECENTLY READ THAT THERE HAS BEEN A LAWSUIT ADDRESSING THESE ISSUES. IT IS BMW'S DUE DILIGENCE TO ADDRESS THIS MATTER SEEING HOW THOUSANDS OF CITIZENS ARE OPERATING THIS MACHINERY ON A DAILY BASIS. *TR

2004 MINI COOPER STEERING BECOMES HARD TO STEER SUDDENLY DURING DRIVING AND ALSO AT TIMES AFTER A RESTART FROM PARKING. AFTER A COUPLE OF RESTARTS IT APPEARS TO BE BACK TO NORMAL BUT QUICKLY BECOMES HARD TO STEER AGAIN WHILE DRIVING. DURING TURNS I FEEL KIND OF BLOCKS IN THE STEERING DURING THE TURNING THAT ARE REQUIRED TO BE COUNTERED WITH A LITTLE MORE HARD PRESSURE ON STEERING TO COMPLETE THE TURN. FEEL RISKIER TO TAKE IT FOR DOWNTOWN DRIVES THAT NEED SHARP AND PROPER TURNS INTO LANES. EVEN MORE RISKIER FOR HIGHWAY DRIVES AS NOT SURE HOW IT WILL REACT TO A QUICK LANE CHANGE OR DURING EXITS. POWER STEERING SEEMS TO NO LONGER EXIST. *TR

STEERING WOULD WORK FINE SOME OF THE TIME BUT THEN BECOME VERY HARD TO TURN. *TR

WAS DRIVING HOME FROM WORK, WENT TO TURN A CORNER AND THE STEERING GOT VERY HARD. *TR

POWER STEERING FAILED WHILE I WAS DRIVING THE VEHICLE AND I ALMOST CRASHED. *TR

HELLO, I HAD BEEN EXPERIENCE PROBLEMS WITH THE POWER STEERING (LOOSING POWER) OF MY MINI COOPER S 2004 MODEL. IN JAN 2013, I BROUGHT MY 2004 MINI COOPER S FOR THE REPLACEMENT OF THE POWER-ASSIST STEERING FUNCTION, WHICH INCLUDE POWER STEERING HOSE ($56.25), POWER STEERING PUMP ($710.00) AND LABOR ($315.00). IN MAY 2013, I RECEIVED A NOTICE FOR THE REPAIR EXPENSE REIMBURSEMENT FROM MINI. APPARENTLY THIS PROBLEM IS KNOWN (BUT UNKNOWN TO ME) FOR MINI MODEL YEAR 2002-2205. I SUBMITTED THE REIMBURSEMENT REQUEST AND RECEIVED THE RETURN RECEIPT ON JUNE 10, 2013. SINCE THEN I HAVE ATTEMPTED TO REACH TO MINI CUSTOMER RELATION BY PHONE (1-866-275-6464) 4 TIMES AND STILL HAVE NOT RECEIVED THE REIMBURSEMENT. I AM WRITING THIS LETTER TO ASK FOR YOUR ASSISTANCE. MINI SHOULD LIVE UP TO STANDARD AND REIMBURSE MY EXPENSE. PLEASE LET ME KNOW IF YOU NEED ANY ADDITIONAL INFORMATION FROM ME. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

YESTERDAY I WAS DRIVING HOME FROM WORK AND AS I WAS TURNING ONTO THE ACCESS ROAD TO GET ON THE HIGHWAY MY STEERING WHEEL LOCKED UP AND FORCED ME TO HIT A CURB. I WAS ABLE TO TAKE SIDE ROADS TO AVOID THE HIGHWAY AND MAKE IT HOME SAFELY. THE CURB DID DO SOME DAMAGE TO MY CAR. MAN DATE IS OCT 2004. *TR

THE CAR LOSES POWER STEERING INTERMITTENTLY AND IT MAKES IT EXTREMELY DIFFICULT TO TURN. IT IS VERY DANGEROUS WHEN IT HAPPENS ON THE INTERSECTION AND I CAN'T TURN THE CAR. I DRIVE WITH MY CHILD AND THIS FREAKS ME OUT. IT HAPPENED SEVERAL TIMES AND IN MAY 2013 I RECEIVED MINI RECALL/EXTENSION OF WARRANTY LETTER AND CALLED MINI DEALER IN SACRAMENTO CA AND THEY PUT ME TO THE RECORDING MACHINE, WHERE I LEFT A MESSAGE REGARDING EXTENSION OF WARRANTY BY MINI AND TO SCHEDULE REPLACEMENT OF POWER STEERING - NO REPLY. CALLED THEM TWICE, THEY SEEM TO IGNORE MY CALLS. VERY UPSET WITH DEALER'S IGNORANCE. *TR

EXITING THE INTERSTATE,I ALMOST WENT OFF THE ROAD WHEN STEERING THE CAR BECAME VERY DIFFICULT AND TURNING THE CAR WAS ALMOST IMPOSSIBLE. I PARKED THE CAR FOR ABOUT 6 HOURS, TRIED IT AGAIN, STEERING SEEMED TO HAVE RETURNED TO NORMAL. *TR