2019 MINI COOPER Complaints

Starter started smoking at start up! And clutch failure at traffic light!!!! No accident occurred because of experienced driver!

Certain 2019 MINI and BMW models are equipped with older evaporators that are not lined correctly to prevent aluminum corrosion from the new R-1234yf refrigerant, causing premature leaks of the refrigerant into the cabin while driving. Exposure to the refrigerant can cause severe irritations including dizziness, sudden and uncontrollable pain in the eyes and bursts of tears while driving. This has happened to me multiple times, until I stopped using AC completely.

I’ve been experiencing headaches, dizziness, and sudden tearing episodes while driving and the tearing only happens while driving my MINI. A few of these episodes have occurred on the highway, the painful eye irritation and crazy tearing made it very difficult to keep my eyes open, which has been super dangerous. I forced myself to keep at least one eye open to pull over, and fortunately I'm still alive. I recently found that these symptoms are probably linked to the premature failure (at 10k miles) of the AC system and exposure to the refrigerant leaked from the vent. I noticed AC hissing noise a few days after my warranty expired at only 10k miles, the dealer found super low refrigerant but could not find any leak. They recharged it and said my car was good, but noise came back after 3 months. They were still not able to find the leak, and asked me to replace one part at a time until it's fixed. I called MINI, MINI helped the dealer to find leak from compressor and replaced it. I mentioned a weird odor every time I start my car but they didn't investigate further. The noise came back again after 5 months (at 12k miles). I brought it to another dealer (since I moved) and two independent mechanics (as the previous dealer has been very incompetent), all diagnosed leak from evaporator because of the odor and that the cabin air filter has refrigerant dye all over it upon checking. The previous dealer didn't check the filter at all according to my dash camera, and because of the same odor, the timeline of the repeated failures, I believe the evaporator leak also happened at 10k miles. And one of the independent mechanics who specializes in BMW and MINI mentioned he had seen quite a few such cases in 2018 and 2019 MINIs. I think failure of two major AC components at such low mileage isn't normal, and the unexpected headache, dizziness, and strong eye irritation while driving are super dangerous. The repair cost for the defects should not be customers' responsibility.

The contact owns a 2019 Mini Cooper S. The contact stated that while driving at an undisclosed speed, the contact noticed that a rock had hit the driver's side of the windshield due to construction work on a local highway. The contact stated that the passenger's side of the windshield was also hit by a rock while driving. The contact stated that the driver's side of the windshield sustained a minor fracture; however, the passenger's side of the windshield was severely damaged. An unknown dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 81,485. The VIN was not available.

Loss of power steering on startup or at stop light. A message pops up indicating that the Dynamic Stability Control is re-initializing and that steering may become difficult: Drive carefully. The warning message usually appears shortly after the failure. In fact, the steering gets so stiff, that my wife can barely turn corners. The problem comes and goes unexpectedly. This is my wife's car, and it has happened to her on several other occasions. Sometimes we can reset by restarting the car, but that isn't reliable. We put the car out of ECO mode into Sport mode, so that the engine does not stop at stop lights, but the engine sometimes stops anyway. When it happened at a stop light today, we tried several restarts, but the steering remained out. Steering is worse at low speeds. Today, we stopped at a light. My wife was driving. The engine stopped and restarted, and the error message appeared. She had difficulty steering into a parking lot where I swapped places with her. I drove her home. It was difficult for me to steer around corners after today's lock up, but I drove the car to a local BMW-Mini mechanic with whom I had discussed the problem, but it never appeared at his shop. Today, we tried starting at the shop and the difficult steering persisted without an error message. He ran a quick scan indicating that some modules in the steering column were not operating properly. He said the modules were not available for replacement, and that the entire steering column might need to be replaced. Unfortunately, he was booked up until Friday. I drove home and let the car sit in the garage for a couple of hours. I started it while writing this to try to more accurately reproduce the warning messages. However, no messages appeared and the car steered easily. Clearly, sudden loss of power steering poses a danger for my family and others on the road. I've looked on the internet and discovered that others have experienced similar problems with steering in Mini Coopers.

my vehicle only has 23000 how is it that vehicle with low miles and 5 yrs old and there telling me that engine mounts are cracked what mini cooper said was that the reason why is because there made out of plastic . how can this be legal what holds the engine in place made from plastic ? i think this need to be investigated and looked into is not safe and is not fair to the consumer to have to pay for this bad choice in design .

The contact's daughter owns a 2019 Mini Cooper S Clubman. The contact stated that while his daughter was driving at an undisclosed speed, she depressed the brake pedal, but the rear driver's side brake light failed to illuminate. The contact stated that he was driving behind his daughter when he noticed the failure. The vehicle was taken to an independent mechanic, and the rear driver's side brake light bulb was replaced; however, the failure persisted. The mechanic referred the contact to the dealer for assistance. Additionally, the contact stated that the vehicle failed to start. The vehicle was jumpstarted by AAA. The dealer was not notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that they could not assist unless NHTSA required that they do so. The failure mileage was unknown.

Car sent a message about vehicle stabilization initiation in the middle of the road. I could barely turn the steering wheel and change the lane. Authorized dealer service center tells me it’s a click and drive wiring malfunction issue. I was on the way to the airport via toll road and highway. Continue to drive with the stabilization in progress could caused me an accident for not being able to move the wheel smoothly.

*The condensate drain hose is not properly draining the condensate from the vehicle. *Breathing in mold and didn't know it *Yes the problem was confirmed by the dealer *The dealer inspected *no warnings, no recalls

I am writing regarding the failure of the steering column on my 2019 Mini Cooper Hardtop. The incident occurred on December 31, 2022. I drove my car to a residential location in Seattle, parked and locked the vehicle. When I returned to my car and started it up to move it, I realized I had no control of the car because the steering wheel was spinning uncontrollably. When the car was towed to Seattle Mini, the AAA tow truck driver and the dealership service department personnel receiving the car said they had seen nothing like this before. Seattle Mini takes the position that the steering column was forcibly broken due to an accident which is not the case. I’m very concerned about the safety of this vehicle and not comfortable with Seattle Mini’s theory as to the cause of the failure since no accident or “great force” event occurred as described in the service department video. If this had occurred while I was on-route to the location where the car was parked, the outcome could have been catastrophic. We would like to confer with you this coming week on the best course of action to address this situation. Thank You.