2004 MINI COOPER S Complaints

TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING 35 MPH, THE CONTACT STATED THE VEHICLE LOST ALL POWER STEERING. THE DEALER INFORMED THE CONTACT THAT THE POWER STEERING PUMP FAILED AND TO REPLACE THE PUMP AS WELL AS THE BATTERY TO CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 116,000 AND THE FAILURE MILEAGE WAS 115,900.

I WAS DRIVING MY MINI COOPER S ON THE FREEWAY GOING INTO A TURN, THE WHEEL BECAME EXTREMELY HARD TO TURN WITH NO NOTICE. I COULD NOT MAKE THE TURN ALL THE WAY AND THE DRIVERS SIDE TIRES AND FENDER HIT THE CURB ON THE FREEWAY. I FOUGHT THE CAR OFF THE FREEWAY AND LET IT SIT FOR 15 MINS WHILE I CALLED MINI. THE DEALER SAID THAT MY POWER STEERING HAD FAILED. AFTER A WAIT OF 15 MINS THE CAR STARTED AND DROVE JUST FINE. I DROVE THE CAR TO THE DEALERSHIP AND THEY TESTED THE POWER STEERING PUMP AND SAID THAT IT WAS GOOD AT THAT TIME. THEY TOLD ME THAT IT WOULD CONTINUE TO BE A PROBLEM WITH JUST GIVING OUT AT RANDOM TIMES UNLESS I SPENT $4000 AND HAD ALL THE COMPONENTS REPLACED EVEN THOUGH IT TESTED GOOD AT THE TIME. THEY REPLACED ALL THE BUSHINGS AND STRUTS IN THE FRONT AT THAT TIME FOR $2000. THEY TOLD ME NOT TO REPLACE THE POWER STEERING UNLESS IT TOTALLY STOPPED WORKING. THE SECOND INCIDENT WAS 5000 MILES LATER ON A ROUND ABOUT AT 35 MPH. THE STEERING HAD JUST FAILED AGAIN. THIS IS A DANGEROUS SITUATION WHEN THE DEALER TESTS THE SYSTEM AFTER A FAILURE AND CLAIMS THAT IT IS GOOD, AND THEN IT FAILS AGAIN WITH NO WARNING. I THINK THAT THE MANUFACTURE SHOULD TAKE RESPONSIBILITY AND HAVE ALL THE SYSTEMS UPGRADED TO NOT FAIL AT SUCH LOW MILEAGE AND IF THEY DO FAIL TO BE ABLE TO TRACK SUCH A FAILURE. *TR

I HAD DRIVEN THE VEHICLE TO WORK WITHOUT INCIDENT. STARTED VEHICLE AFTER WORK AND IMMEDIATELY NOTICED THAT THE POWER STEERING WAS NOT WORKING. DROVE THE VEHICLE 34 MILES AND PARKED IT FOR 30 MINUTES. WHEN I RESTARTED THE VEHICLE THE POWER STEERING WAS AGAIN WORKING. *TR

TL* THE CONTACT OWNS A 2004 MINI COOPER S. WHILE DRIVING APPROXIMATELY 30 MPH AND MAKING A TURN, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE POWER STEERING PUMP FAILED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.

POWER STEERING PUMP FAILED AS I WAS EXITING I-80 @ EXIT 56 RETURNING HOME FROM WORK. AS I STARTED ONTO THE EXIT RAMP AND BEGAN TO CURVE TO THE RIGHT, THE STEERING WAS VERY HARD IN THE CAR WHICH RESULTED IN MY HAVING TO FORCE THE WHEEL TO THE RIGHT. I ALSO WAS BRAKING AT THIS POINT GIVEN THE SURPRISE OF THE TIGHT WHEEL. I ENDED UP ON THE SHOULDER OF THE RAMP BEFORE GAINING CONTROL OF THE CAR AND REDUCING THE SPEED. WHEN I GOT TO THE TOP OF THE RAMP AND STOPPED, THE PUMP BEGAN TO WORK AGAIN. ON 12/27 THE PUMP FAILED AGAIN AS I BACKED OUT OF MY GARAGE. I PULLED THE CAR BACK INTO THE GARAGE AND PARKED IT UNTIL I CAN RESOLVE THIS ISSUE. I PURCHASED THE CAR USED SEVERAL MONTHS AGO WITH 67K MILES. I SEARCHED THE FORUMS TO SEE IF ANYONE ELSE HAS HAD THIS ISSUE AND FOUND MANY REPORTS OF PUMP/FAN FAILURES. THIS IS A SAFETY RISK TO ANYONE WHO OWNS ONE OF THESE CARS. I CANNOT IMAGINE WHAT WOULD'VE HAPPENED HAD MY WIFE BEEN DRIVING MY CAR WHEN THE PUMP FAILED, IT WAS ALL I COULD DO TO KEEP FROM WRECKING INTO THE MEDIAN AREA. *KB

THE POWER STEERING PUMP JUST ALL OF A SUDDENLY WITHOUT WARNING FAILED ON MY MINI COOPER. I WAS GOING DOWN THE HIGHWAY AT 70 MPH WHEN I WENT TO GET OFF ON A OFF RAMP AND THE CAR TOOK ALOT OF FORCE FOR ME TO STEER IT IN THE RIGHT DIRECTION. I WAS LUCKY TO NOT HAVE SNOW AT THE TIME BECAUSE IF I DID I COULD HAVE POSSIBLY LOST CONTROL OF MY CAR. I KNOW ALOT OF PEOPLE HAVE HAD THIS HAPPEN TO THEM AND FOR THE PRICE THAT THESE PUMPS THEY SHOULD LAST ALOT LONGER THAN HAVE. *KB

POWER STEERING STOPPED WORKING, 1ST TIME WHILST AT A TRAFFIC LIGHT, 2ND TIME WHILST PULLING OUT OF A PARKING SPOT. STEERING BECOMES VERY HEAVY, ALMOST UNMANAGEABLE. I HAVEN'T USED THE CAR IN THE LAST THREE MONTHS AS I HAVE BEEN OUT OF THE COUNTRY, I NEED TO LOOK INTO REPLACING THE STEERING PUMP, FAN AND A COVER. *TR

TL* THE CONTACT OWNS A 2004 MINI COOPER S. THE CONTACT STATED THAT WHEN HE STARTED THE VEHICLE THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME ABNORMALLY STIFF. THE DEALER WAS NOTIFIED OF THE FAILURE WHO STATED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 69,000...UPDATED 01/04/12 *BF THE CONSUMER STATED THE POWER STEERING PUMP WAS REPLACED AT A COST OF $866.67 . THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 01/09/12

PARKING ASSIST ALARM STOPPED WORKING COMPLETELY THEN THE NEXT TIME AS SOON AS THE VEHICLE WAS IN REVERSE THE ALARM SOUNDED AS THOUGH IMPACT WERE IMMINENT THOUGH NOTHING WAS BEHIND THE VEHICLE. ALARM CONTINUES TO SOUND WHENEVER THE MINI IS IN REVERSE. *TR

POWER STEERING INTERMITTENTLY WORKING CAUSING SEVERE OVERSTEER WHILE ENTERING HIGHWAY TRAFFIC. HAD NO INDICATION OF PROBLEM WHILE ON INTERSTATE. UPON EXITING INTERSTATE ON A 30 MPH LOOP STEERING FAILED . PRESENTLY POWER STEERING IS INTERMITTENT SO THE WIFE NO LONGER GETS TO DRIVE THE COOPER. GOOD FORTUNE WAS WITH ME AND I HAVE DRIVEN CARS WITHOUT POWERSTEERING. EVEN SO I WAS CAUGHT OFF GUARD AND I AM HOPEFUL THIS REPORT WILL PREVENT OTHERS WHICH MAY BE LESS FORTUNATE OR EXPERIENCED. THE MINI DEALERSHIP DIDN'T SEEM TO CARE. *KB