MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2010 MINI COOPER- WACO, TX
MY VEHICLE SUDDENLY STOPPED IN TRAFFIC ON A CITY STREET WHEN I WAS DRIVING 40 MPH AND WOULD NOT RUN. NO WARNING LIGHTS CAME ON AT ALL. IT WAS VERY SCARY. I HAD IT TOWED TO A REPAIR FACILITY WHO ADVISED THAT THE TENSIONER THAT SECURE THE TIMING CHAIN FAILED AND RUINED THE ENGINE. IN MAY, I HAD A WATER PUMP FAILURE THAT I HAD REPAIRED AND I UNDERSTAND THERE HAVE BEEN LAWSUITS ON BOTH, MINI TELLS ME MY VEHICLE IS NOT PART OF THAT LAWSUIT THAT ONLY CONVERTIBLES WERE COVERED FOR THAT YEAR. THEY GAVE ME A NUMBER TO BE REIMBURSED FOR THE PUMP. I STILL OWE $6K AND THE CAR IS TOAST. ;-(
Source: NHTSA WEB SITE -
2009 MINI COOPER S- YORKTOWN, VA
I OWN A 2009 MINI COOPER AND THE AIRBAG AND SEATBELT WARNING LIGHTS COME ON WHENEVER I GET IN THE CAR. THE LIGHT CAME ON RECENTLY WHEN I STARTED THE CAR AND IT NOW OCCURS EVERY TIME I TURN THE MOTOR ON. I'VE BEEN ONLINE RESEARCHING THE PROBLEM AND DISCOVERED THAT THIS MAY MEAN THAT THE AIRBAGS WILL NOT DEPLOY IF I HAVE AN ACCIDENT. THIS APPEARS TO BE A PROBLEM FACING A NUMBER OF MINI COOPER OWNERS AND BMW HAS NOT RESOLVED THIS PROBLEM AFTER MANY COMPLAINTS.
Source: NHTSA WEB SITE -
2008 MINI COOPER- ARVERNE, NY
CVT TRANSMISSION BELT BROKE WHILE DRIVING AND THE CAR CAME TO A. STOP . I COULD HAVE BEEN CRUSHED BY A BIG TRUCK THAT WAS BEHIND LUCKILY HE WAS ABLE TO SWERVE AROUND ME
Source: NHTSA WEB SITE -
2006 MINI COOPER S- SANFORD, NC
POWER STEERING PUMP FAILED, THEY DID NOT RECALL THIS YEAR BUT THE PUMPS STILL FAIL
Source: NHTSA WEB SITE -
2013 MINI COOPER- MIAMI, FL
TL* THE CONTACT OWNS A 2013 MINI COOPER. WHILE DRIVING 40 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING AND THE EPS INDICATOR ILLUMINATED. THE FAILURE RECURRED A SECOND TIME. THE VEHICLE WAS NOT TAKEN TO A DEALER OR MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER STATED THAT THERE WAS NO RECALL AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2011 MINI COOPER- CHICAGO, IL
I DO NOT OWN THIS TYPE OF VEHICLE, BUT I AM IN THE AUTOMOTIVE INDUSTRY. I HAVE ATTACHED 3 PHOTOGRAPHS OF A CLUTCH RELEASE FORK FOR THIS VEHICLE. NOTE THE RED ARROWS ON THE PHOTOS. PLEASE NOT THE PHOTO OF THE NEW CLUTCH RELEASE FORK AND THE STAMPING FLAW THE ARROWS ARE POINTING TO. NOW LOOK AT THE OTHER BROKEN CLUTCH FORKS AND WHERE THE BREAK OCCURRED. THE BREAK OCCURRED AT THE SAME POSITION ON THE FORK. THIS NEEDS TO BE INVESTIGATED AS A SAFETY CONCERN. IF THE FORK BREAKS WHILE DRIVING THE VEHICLE THE DRIVER WOULD NOT BE ABLE TO SHIFT THE VEHICLE AND/OR THE CLUTCH WOULD STAY ENGAGED WHILE TRYING TO APPLY THE BRAKES INCREASING THE POSSIBILITY OF A CRASH.
Source: NHTSA WEB SITE -
2008 MINI COOPER- ATLANTA, GA
PASSENGER AIRBAG SENSOR MALFUNCTIONING WITH AIRBAG LIGHT ON AND NOT CERTAIN WHAT WILL HAPPEN IF AIRBAG NEEDS TO DEPLOY. THIS SEEMS TO BE A WIDESPREAD PROBLEM BASED ON INTERNET SEARCH. MINI RECALLED FIRST GENERATION MODELS FOR THIS ISSUE BUT DID NOT INCLUDE THE SECOND GENERATION VEHICLES (MINE).
Source: NHTSA WEB SITE -
2009 MINI COOPER CONVERTIBLE- SCHENECTADY, NY
AT ABOUT 64500 MILES THE PASSENGER SEAT BELT AND AIR BAG LIGHTS CAME ON INTERMITTENTLY AND SHORTLY THEREAFTER THEY STAYED ON. LOCAL MECHANIC DETERMINED THAT THE PASSENGER SEAT SWITCH WAS PROBABLY THE CULPRIT. AND LOCATED A TECHNICAL SERVICE BULLETIN FOR THIS PROBLEM. A CALL TO KEELER MOTOR CAR CO. SAID THE BAGS WOULD WORK AS DESIGNED, BUT WOULDN'T PUT THAT IN WRITING AND FURTHERED "CLARIFIED" HER ANSWER BY ADDING "AS FAR AS I KNOW". A SECOND CALL FROM A DIFFERENT PERSON SAID IF THE LIGHTS ARE ON THEN THE BAGS WOULD PROBABLY NOT WORK. BUT COULDN'T TELL ME IF JUST PASSENGER SIDE WOULD OR WOULDN'T WORK OR ALL THE AIR BAGS.
Source: NHTSA WEB SITE -
2006 MINI COOPER S- MINNEAPOLIS, MN
THE POWER STEERING PUMP FAILED SUDDENLY ON THE CAR. IT HAS NOW HAPPENED MULTIPLE TIMES INCLUDING WHILE DRIVING. WHILE DRIVING IT IS EXTREMELY DANGEROUS AS YOU SUDDENLY LOOSE MOST OF YOUR ABILITY TO STEER! THIS HAS HAPPENED BOTH WHILE THE CAR WAS STATIONARY, WHILE IT WAS IN MOTION ON A CITY STREET, AND WHILE IT WAS IN MOTION ON THE HIGHWAY. ONE OF THE TIMES WAS WHILE I WAS TURNING. I BELIEVE THIS IS A COMBINATION OF PROBLEMS RELATING TO THE POWER STEERING PUMP COOLING FAN, AND THE POWER STEERING PUMP ITSELF. NOW BMW/MINI HAS ADMITTED THAT THEY HAVE A MAJOR PROBLEM WITH THIS THOUGHT THE MODEL YEAR 2005. HOWEVER FROM WHAT I'VE READ A LOT OF 2006 MINI'S HAVE EXPERIENCED THIS PROBLEM AS WELL. THEY SHOULD EXPAND THE RECALL/REPLACEMENT PROCEDURE TO AT LEAST THE 2006 MODELS AS WELL.
Source: NHTSA WEB SITE -
2011 MINI COOPER CLUBMAN- TALLASSEE, AL
WE BOUGHT OUR CAR, A MINI COOPER CLUBMAN 2011, USED IN 2012, WITH APPROXIMATELY 32K MILES ON IT. THERE WERE ISSUES THAT THE MINI DEALER TOOK CARE OF WITHOUT ISSUE, BUT FOR THE LAST 4+ YEARS WE HAVE BEEN DEALING WITH THE PASSENGER AIRBAG WARNING LIGHTS REMAINING ON. WHEN IT FIRST OCCURRED IT WOULD INTERMITTENTLY GO ON AND OFF WITH REASON OR KNOWN CAUSE. WE CONTACTED THE DEALER WHO SAID THIS WAS NOT A WARRANTY OR RECALL ISSUE, BUT WOULD GLADLY MAKE NECESSARY REPAIRS FOR A COSTLY 2K. WE DO NOT HAVE 2K TO SPEND ON A LIFE SAVING FEATURE THAT WAS INCLUDED AS A STANDARD FEATURE. LIFE SAVING EQUIPMENT SHOULD NOT BE A MAINTENANCE ISSUE BUT RATHER A MANUFACTURER RESPONSIBILITY.
Source: NHTSA WEB SITE