MINI Complaints

THE POWER STEERING PUMP ON MY 2005 MINI COOPER S IS ACTING UP/ FAULTY, MAKING A GROAN NOISE AND STEERING IS HARD AT TIMES.

4 FAULTY IGNITION COILS WITHIN 3 MONTHS: CYLINDERS #1 & # 2 HAD TO BE REPLACED ON 4/7/17 CYLINDERS #3 & #4 ON 7/4/17. FIRST INCIDENT OCCURRED WHEN I WAS PULLING INTO ONCOMING TRAFFIC AND RESULTED IN COMPLETE LOSS OF ENGINE POWER. THE SECOND INCIDENT HAPPENED ON THE HIGHWAY WHILE CHANGING LANES, AGAIN COMPLETE LOSS OF ENGINE POWER AND NEARLY CAUSED ME TO BE HIT BY A SEMI-TRUCK. I NARROWLY ESCAPED AN ACCIDENT IN FIRST INCIDENT AS WELL. I DO NOT FEEL SAFE DRIVING MY CHILDREN IN THIS CAR ANY LONGER. EACH TIME THE PARTS AND LABOR COST MORE THAN $300, NOT TO MENTION THE AGGRAVATION OF BEING WITHOUT A CAR FOR WORK AND FAMILY TRANSPORTATION FOR SEVERAL DAYS. THIS IS NOT WHAT I EXPECTED FROM A QUALITY AUTOMOBILE MADE BY BMW. DOCUMENTATION/INVOICES CAN BE PROVIDED UPON REQUEST.

THE POWER STEERING IN MY MINI COOPER 2005 HAS BEEN INTERMITTENT. THE STEERING WHEEL BECOMES VERY HARD TO TURN ALL OF A SUDDEN, PARTICULARLY AT LOW SPEEDS WHEN IT IS NEEDED THE MOST TO MAKE TURNS OR TO PARK. THERE ARE NO FAULT INDICATORS FOR THIS ISSUE ON THE DASHBOARD EITHER. THE VERY FIRST TIME THIS HAPPENED IN MARCH 2011 WHEN MY CAR HAD LESS THAN 80,000 MILES ON IT. THE POWER STEERING BECAME COMPLETELY INOPERABLE. AT THAT TIME THE DEALER INFORMED ME THAT THE POWER STEERING PUMP FAILURE WAS A KNOWN PROBLEM IN MINI COOPER AND THAT THE PUMP HAD TO BE REPLACED. THE REPLACEMENT COST WAS TOO HIGH THOUGH, HENCE I CHOSE TO THINK ABOUT IT BEFORE HAVING IT REPLACED. LUCKILY, THE POWER STEERING STARTED WORKING AGAIN AND EVEN THOUGH STEERING BECAME A LITTLE HARD AT TIMES I GOT USED TO IT. BUT SINCE END OF APRIL 2017 THE PROBLEM HAS BEEN GETTING WORSE. STEERING GETS TOO HARD AT TIMES AND REQUIRES A LOT OF FORCE TO TURN THE STEERING WHEEL AT LOW SPEEDS. GETTING IN AND OUT A COMPACT PARKING SPOT IS EXCEPTIONALLY HARD. MAKING LEFT, RIGHT AND U TURNS ARE ALSO VERY HARD. EVEN THOUGH THERE IS A RECALL ON THIS ISSUE, I HAVE NOT RECEIVED A RECALL NOTICE IN THE MAIL. I DON'T UNDERSTAND WHY MY CAR WAS NOT INCLUDED IN THE RECALL. OR IF THE RECALL IS ONGOING, WHY SHOULD IT TAKE SO LONG SINCE THIS IS A SAFETY ISSUE.

TIMING CHAIN AND TENSIONER HAS HAD ISSUES WHEN THE CAR HAS LOW MILES. REPLACED TENSIONER IN 2014 AND THEN AGAIN IN 2017 (2017 - ONLY 78,019 MILES). TIMING CHAIN HAD TO BE REPLACED IN 2017(AGAIN ONLY 78,019 MILES).

VEHICLE RECALLED 2015 FOR FRONT PASSENGER SENSOR MAT (RECALL 15V205) STILL NOT REPAIRED. LOCAL MINI DEALER HAS SERVICED THE CAR SO THEY HAVE CONTACT INFORMATION.

ELECTRIC POWER STEERING PUMP HAS LOUD WHINE OR MOANING SOUND WITH ONLY 42,000 MILES ON IT. FLUID LEVEL IS GOOD AND SO FAR THE POWER STEERING IS STILL WORKING. IT DOES GET LOUDER WHILE TURNING BUT ALSO ANNOYING WHEN JUST IDLING.

PURCHASED A FACTORY DEMO MINI COUNTRYMAN DEC, 28TH 2016 WITH 4,599 MILES ON THE ODOMETER. THE FACTORY SUPPLIED TIRES ARE GOODYEAR EFFICIENCY GRIP RUN FLAT 225/45/R18. AT APPRX 13,000 DURING SERVICE AT THE DEALERSHIP I WAS SHOWN A "BUBBLE" IN THE FRONT PASSENGER SIDEWALL. NO DAMAGE TO RIM NOR WAS THERE ANY COSMETIC INDICATIONS OF AN IMPACT. TIRE IS CRACKING AROUND THE EGG SIZED BUBBLE. IT IS INCREDIBLE HOW LARGE THIS IS CONSIDERING I HAVE BEEN IN THE AUTOMOTIVE BUSINESS FOR 21 YEARS. TODAY APPRX 6 HOURS AGO I NOTICED A SMALLER BUT EQUALLY ALARMING "BUBBLE" IN THE SIDEWALL OF THE FRONT DRIVER TIRE. SINCE FINDING THE 2ND COMPROMISED SIDEWALL, A QUICK INTERNET SEARCH SHOWS THIS IS A TIRE WITH A HUGE REPUTATION FOR "SIDEWALL GOOSE EGGS". THIS IS A HUGE FINANCIAL BLOW FOR OUR LARGE BARELY MIDDLE CLASS FAMILY. I AM APPALLED AT THE NONEXISTENT WARRANTY TIRE MANUFACTURERS ACTUALLY HAVE TO BACK UP. A DANGEROUS PRODUCT AND THE CONSUMER IS PENALIZED. LIFE THREATENING PRODUCTS SHOULD BE A NO QUESTIONS ASKED REPLACEMENT WITH LABOR COSTS COVERED.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE SOUTH SHORE MINI COOPER WAS CONTACTED AND DIAGNOSED THE AIR BAG SENSOR MAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURERS WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000....UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS

I HAVE A 2005 MINI COOPER S WITH LESS THAN 85K MILES IT. THE POWER STEERING HAS COMPLETELY GONE OUT. BEFORE IT WENT OUT COMPLETELY, IT WOULD STOP OCCASIONALLY WITH OUT WARNING WHILE DRIVING THE VEHICLE. THE PRIMARY IMPACT IS AS LOW SPEEDS, PARKING OR TURNING FOR EXAMPLE. THIS VEHICLE HAS RUN FLAT TIRES MAKING STEERING AN EVEN BIGGER CHALLENGE. IT IS A SAFETY HAZARD AND DUE TO THE HIGH COST TO REPLACE THIS FUNCTION AND SAFETY HAZARD IT IMPOSES,, THE CAR HAS BEEN SITTING FOR OVER A YEAR. THERE HAS BEEN A RECALL ON THIS SPECIFIC YEAR & MODEL OF VEHICLE FOR THE EXACT SAME ISSUE- HOWEVER IT DID NOT INCLUDE MY PARTICULAR VIN. I BELIEVE THIS TO BE AN ISSUE OF EPIDEMIC PROPORTIONS AND WOULD ASK THAT THIS BE LOOKED INTO IF POSSIBLE. THE MINI COOPER S IS A GREAT LITTLE CAR, HOWEVER STEERING IS A VITAL AND A REQUIRED SAFETY MEASURE THAT I FEEL MINI/BMW SHOULD GLADLY COVER IN ALL VIN'S DURING THIS TIME FRAME.

TL* THE CONTACT OWNS A 2006 MINI COOPER. WHILE DRIVING 70 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO NICK ALEXANDER MINI (6201 ALAMEDA ST, LOS ANGELES, CA 90001) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING PUMP, ALTERNATOR, AND RADIATOR COOLING FAN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,054.