MINI Complaints

MY MINI WAS INVOLVED IN AN ACCIDENT ON SEPT. 23, 2016, THE FRONT/BACK AIRBAGS ON THE DRIVERS SIDE DEPLOYED. THE DEALERSHIP IS TAKING AN UNREASONABLE AMOUNT OF TIME TO DELIVER THE PARTS TO THE COLLISION COMPANY. I HAVE BEEN WAITING SINCE JAN/2017 FOR THE PARTS TO MY CAR. SINCE THE LEFT/RIGHT FRONT AIRBAGS ARE RECALLS, IS THERE A SAFETY ISSUE AND WHY IS IT TAKING 6 MONTHS TO RECEIVE THEM?

MINI COOPER POWER STEERING PUMP FAILURE. VEHICLE WAS RECENTLY DRIVEN AND WAS PARKED ON THE STREET. WE STARTED THE VEHICLE AND BACKED UP TO PULL OUT OF THE PARKING SPOT. THERE WAS NO POWER STEERING. WE HAD TO ATTEMPT TO BACK UP AGAIN TO GET OFF OF THE STREET AND IN TO THE PARKING SPOT. A BURNING SMELL AND SMOKE STARTED FROM UNDER THE HOOD. THE POWER STEERING PUMP AND COOLING FAN HAD FAILED. THERE ARE DOCUMENTED ISSUES WITH THIS FAILURE. WHEN I CONTACTED THE DEALERSHIP, I WAS TOLD THE EXTENDED WARRANTY FOR THIS ISSUE EXPIRED IN APRIL. THIS HAPPENED JUNE 12TH.

ENGINE LOST ALL POWER WHILE ON THE HIGHWAY. WAS IN THE MIDDLE LANE OF 3 AND ALL ENGINE POWER WAS LOST WHILE GOING 60MPH. I WAS ABLE TO MANEUVER OVER TO THE SHOULDER THROUGH TRAFFIC WITHOUT INCIDENT BUT WAS PRETTY SCARY. ENGINE WARNING SIGNS WERE FLASHING AND WAS TOLD TO SHUT OFF ENGINE IMMEDIATELY OR ELSE POSSIBLE ENGINE DAMAGE WOULD OCCUR.

WHAT IS THE PREFERRED MANDATORY PLACEMENT OF A SEAT BELT HOLDER/ADJUSTOR FOR THE VEHICLE THAT IS WITHIN THE REGULATORY SAFETY STANDARDS? THIS VEHICLE DOES NOT HAVE A HOLDER AND CURRENTLY THE BELT LAYS ACROSS THE CONSUMERS NECK, WHICH IS NOT SAFE.

TL* THE CONTACT OWNS A 2006 MINI COOPER S. WHILE DRIVING 65 MPH, THE FUEL SENSOR GAUGE MALFUNCTIONED. THE CONTACT STATED THAT THE VEHICLE RAN OUT OF FUEL, BUT THE GAUGE INDICATED THAT THERE WAS 74 MILES LEFT IN THE FUEL TANK. TEMPE MINI, LOCATED AT 7855 SOUTH TEST DRIVE, TEMPE, ARIZONA 85284, WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FUEL PUMP, FUEL HOUSING, AND FUEL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000. THE VIN WAS NOT AVAILABLE.

CAR CRASH MAY 30, 2017, DRIVER'S AIR BAG DID NOT DEPLOY CAUSING GREAT BODILY INJURY TO DRIVER.. DRIVER WAS TRAVELING 25 MPH IN TOWN AT AROUND 10:30 A.M.. DRIVER HAD A STROKE, PASSED OUT, CROSSED OVER TO OPPOSITE SIDE OF ROAD AND HIT AN UNOCCUPIED PARKED CAR. THAT CAR HIT ANOTHER PARKED VEHICLE AND CHAIN REACTION LEFT FOUR CARS IN THE ACCIDENT. STATE FARM OR GENE'S AUTO BODY SHOP HAVE PHOTOS.

THE AIR BAG/SEAT BELT SYSTEM INDICATOR LAMPS ON THE DASH (BEHIND THE STEERING WHEEL) AND IN THE SPEEDOMETER CLUSTER (CENTER OF DASHBOARD) ARE ON WHILE DRIVING THE CAR WITH THE SEAT BELTS PROPERLY FASTENED. THIS BEGAN ON ABOUT 12/21/2014 WITH AN ODOMETER READING OF 81,190 MILES. SHORTLY AFTER THAT I CONTACTED THE MOTORWERKS MINI, BLOOMINGTON, MN, AND WAS TOLD THERE WAS NO RECALL ON THIS ISSUE AND IT WAS NOT COVERED BY WARRANTY. I ALSO CONTACTED MINI CUSTOMER RELATIONS AND CHECKED THE NHTSA.GOV SITE TO CONFIRM THIS. I KEPT WATCHING THE TAKATA RECALLS, BUT MY CAR WAS NEVER INCLUDED. I ALSO CALLED THE DEALERSHIP AND MINI CUSTOMER RELATIONS SEVERAL MORE TIME, BUT GOT THE SAME ANSWER. THEN ON 5/11/17, WE RECEIVED A LIMITED EXTENDED WARRANTY LETTER FROM MINI THAT COVERED THE SEAT OCCUPANCY MAT. THE PROBLEM WAS THAT MINI'S "POLICY" WAS TO FIRST HAVE THE PROBLEM DIAGNOSED AT A MINI DEALER 'AT OUR COST'. WE WENT AHEAD AND DID THAT, PAID ALMOST $148.50, ONLY TO BE TOLD THE ISSUE WAS WITH THE COMPUTER, OR POSSIBLY THE WIRING HARNESS AND NEITHER OF THOSE ISSUES ARE COVERED BY THE LIMITED WARRANTY EXTENSION. THE ESTIMATED REPAIR COST RANGED FROM ABOUT $1,300-$4,000. I HAVE THE DEALERSHIP INVOICE (#1MCS838674), DATED 5/19/17 (ODOMETER 97,852) IF NEEDED. AS OF TODAY, JUNE 8, 2017, THE LIGHTS ARE STILL ON AND THE ODOMETER READS 98,069 MILES (SEE ATTACHED PHOTOS). I AM REQUESTING THAT THE NHTSA REVIEW THIS ISSUE TO DETERMINE IF IS SYSTEMIC AND MIGHT WARRANT A FURTHER INVESTIGATION OR A MANDATED RECALL. IF MORE INFORMATION IS NEEDED, PLEASE LET ME KNOW. THANKS'''''..

34,000 MILES 2009 MINI COOPER. PASSENGER AIRBAG LIGHT ON AND OFF INTERMITTENTLY. QUOTED COST TO REPAIR ABOUT $800 JUST FOR THE PART, POSSIBILITY OF AIRBAGS NOT DEPLOYING WHEN IN AN ACCIDENT. SEEMS TO BE A TYPICAL MINI ISSUE WITH A SLEW OF SIMILAR ISSUES (SOMETIMES MULTIPLE REPLACEMENTS), SENSOR IN SEAT CUSHION AND ENTIRE SEAT WOULD NEED REPLACED. SAME PROBLEM THAT RESULTED IN 2005-2008 MODEL RECALLS, BUT NOT 2009? WITH THE ISSUE BEING THIS PREVALENT? VERY WORRISOME, PASSENGERS RIDING IN CAR WITHOUT THE PROTECTION OF AN AIRBAG DEPLOYING.

DRIVETRAIN MALFUNCTION LIGHT FLASHES FOR A FEW SECONDS AND THEN GOES AWAY. DRIVING ON I-85 S JUNE 5, 2017 WARNING APPEARED FOR A FEW SECONDS THEN DISAPPEARED.

TL* THE CONTACT OWNED A 2011 MINI COOPER S. THE CONTACT SMELLED A BURNING ODOR AND NOTICED WHITE SMOKE COMING FROM THE ENGINE COMPARTMENT WHILE DRIVING 45 MPH. THE CONTACT EXITED THE VEHICLE AND IT BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS NOTIFIED AND EXTINGUISHED THE FLAMES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.