MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2012 MINI COOPER- ROUND ROCK, TX
WATER PUMP FAILURE. BEGAN TO NOTICE SMALL AMOUNT OF LIQUID UNDER CAR IN APRIL 2016, THOUGHT IT WAS CONDENSATION FROM A/C. LEAK WORSENED AND CALLED MINI IN JUNE 2016 TO CHECK IT OUT. WATER PUMP FAILURE ON VEHICLE WITH 45,500 MILES. CLASS ACTION LAWSUIT SETTLEMENT AGREED IN CALIFORNIA IN MARCH WAITING ON FINAL APPROVAL OF TERMS DUE IN NOVEMBER 2016. BMW KNOWS THIS IS A DEFECTIVE PART. WATER PUMP FAILURE FROM DEFECTIVE PART COULD HAVE CATASTROPHIC EFFECTS IF AUTOMOBILE IS IN MOTION AT ANY SPEED.
Source: NHTSA WEB SITE -
2009 MINI COOPER- DECATUR, GA
I WENT OUT OF THE COUNTRY FOR 21 DAY AND LEFT MY MINI PARKED IN THE GARAGE. I AM THE ONLY DRIVER OF MY CAR AND TAKE PRIDE IN APPEARANCE AND MAINTENANCE. I WAS EXTREMELY SURPRISED WHEN I RETURNED THE WARNING LIGHTS WAS ON. THE MILEAGE IS JUST UNDER 60000. THE SEAT BELT AND AIRBAG WARNING LIGHT ON OUT OF THE BLUE (STAYS ON). WHEN I TOOK MY MINI TO THE AUTO REPAIR SHOP, IT WAS SUGGESTED TO LOOK FOR RECALLS FIRST. UPON RESEARCH FOUND ALOT OF COMPLAINTS ABOUT THE SAME ISSUE BUT NO RECALLS FOR 2009. THIS IS VERY DISAPPOINTING AND BMW SHOULD BE ASHAMED. I WILL NEVER PURCHASE ANOTHER PRODUCT FROM BMW AND WILL WARN OTHERS BEFORE THEY CONSIDER MAKING THE SAME MISTAKE. I WILL BE TRADING MY CAR IN FOR AN AMERICAN MADE VEHICLE.
Source: NHTSA WEB SITE -
2012 MINI COOPER- LOUISVILLE, KY
CAR KEY STUCK IN SLOT AND WOULD NOT ALLOW THE VEHICLE TO SHIFT. AFTER TAKING IT IN FOR REPAIR TO MINI COOPER, WE WERE INFORMED THAT MOISTURE WAS FOUND IN A COMPUTER WHICH IS LOCATED UNDER THE BEVERAGE HOLDER. YES, YOU READ THAT RIGHT. A COMPUTER UNDER THE BEVERAGE HOLDER AND NO MOISTURE BARRIER, NO PROTECTION OVER THIS COMPONENT.. NOW WHO DOES THAT? THERE IS NOTHING IN THE OWNERS MANUAL TO WARN YOU OF THIS NOR IS THERE ANY INDICATION ON THE BEVERAGE HOLDER ITSELF THAT INDICATES THERE IS A COMPUTER COMPONENT BELOW. HOW WOULD A CONSUMER KNOW? HONESTLY, WHO DESIGNS A CAR LIKE THIS? OF COURSE THERE WILL BE MOISTURE... ITS A BEVERAGE HOLDER FOR PETE SAKE! IT WAS A $1200. FIX. HAD I KNOWN OR BEEN PRE-WARNED SOMEHOW, I WOULD NOT HAVE USED THE DARN THING OR AT LEAST WRAPPED MY DRINKS IN A PAPER TOWEL. OF ALL THE PLACES TO PUT A COMPUTER, WHY WOULD ANYONE PLACE IT UNDER THE BEVERAGE HOLDER. I CAN ONLY GUESS THAT MINI COOPER COUNTS ON THIS REPAIR SOMETIME IN THE LIFE OF THE AUTOMOBILE. I FEEL THEY SHOULD BE RESPONSIBLE FOR THE COST OF THIS REPAIR.
Source: NHTSA WEB SITE -
2008 MINI COOPER CLUBMAN- WINTER SPRINGS, FL
THE PASSENGER AIR BAG SEAT SENSOR IS NOT WORKING. AIR BAG INDICATOR DISPLAYS AIR BAG IS OFF WHEN A PASSENGER IS IN THE FRONT PASSENGER SEAT. MULTIPLE WARNINGS INDICATE A PASSENGER RESTRAINT SYSTEM FAILURE. NO INCIDENT OCCURRED TO MAKE THIS HAPPEN.
Source: NHTSA WEB SITE -
2004 MINI COOPER- BOISE, ID
TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE LOST POWER STEERING AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE DEALER REFUSED TO PERFORM THE REPAIR DUE TO THE UPDATED PART PREVIOUSLY BEING INSTALLED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2009 MINI COOPER- MIAMI, FL
AIRBAG SENSOR MAT DOES NOT RECOGNIZE WHETHER A PERSON IS SITTING ON THE PASSENGER SIDE THEREBY NOT ACTIVATING THE AIRBAG; THIS HAS BEEN HAPPENING ON & OFF FOR MONTHS; PASSENGER AIRBAG LIGHT COMES ON IMMEDIATELY DESPITE OCCUPANCY WHILE PARKED AND DURING DRIVING (ALL CONDITIONS-HIGHWAY, CITY STREET, TURNING. THIS ISSUE STARTED RIGHT AFTER THE WARRANTY WAS OVER. THIS IS A SAFETY HAZARD, AS NONE OF THE AIRBAGS WILL DEPLOY IN CASE OF IMPACT. I FEAR FOR MY SAFETY. THIS IS A MANUFACTURING DEFECT.
Source: NHTSA WEB SITE -
2010 MINI COOPER- HUNTINGTON, NY
THE TIMING CHAIN GUIDE RAIL, CHAIN TENSIONERS,SLIKE RAIL FRICTION WHEEL ETC ALL HAD TO BE REPLACED AND IT ONLY HAS 13000 MILES I KNOW THAT BMW IS BEING SUED AND HABBERSTAD SAID THAT WE WOULD BE INFORMED OF THE SUIT IF OUR VEHICLE IS PART OF THE SUIT. PLEASE HELP US WITH THIS MATTER.
Source: NHTSA WEB SITE -
2009 MINI COOPER- MIAMI, FL
THE CAR HAS 55000 MILES AND THE AIRBAG LIGHT IS ON. AFTER RESEARCH THE PROBLEM SEEMS TO BE WITH THE PASSENGER OCCUPANCY SENSOR, ALSO KNOWN AS A PASSENGER OCCUPANCY MAT. MINI HAS RECALLED MANY VEHICLES FOR THIS REASON, HOWEVER THEY CONTINUE TO REFUSE THE PROBLEMS CONTINUES WITH THE 2009 MODEL. THIS IS A SAFETY AND COSTLY ISSUE.
Source: NHTSA WEB SITE -
2005 MINI COOPER- HOUSTON, TX
FRONT DRIVER SEAT OCCUPANT DETECTION MAT DOESN'T SEEM TO BE WORKING CORRECTLY AS IT DOESN'T DETECT SOMETIMES WHEN THERE IS AN OCCUPANT. SECOND ISSUE IS THE CVT TRANSMISSION OF THIS VEHICLE. I GET A JERKING MOTION EVERY NOW AND THEN AND FOUND A CLASS ACTION LAWSUIT LINKED WITH THESE TRANSMISSIONS. I PURCHASED THIS CAR AFTER THIS LAWSUIT BUT APPARENTLY THIS PARTICULAR VEHICLE WAS NOT TAKEN CARE OF. MY VEHICLE ONLY HAS 70,000 MILES ON IT AND FIND THIS UNACCEPTABLE.
Source: NHTSA WEB SITE -
2005 MINI COOPER S- PORT ORCHARD, WA
OVER THE PAST 9 MONTHS MY POWER STEERING WILL STOP WORKING, I WILL USUALLY NOTICE THIS WHEN I START MY CAR AND GO TO MOVE I AM ABLE TO DRIVE MY CAR BUT IT IS VERY DIFFICULT TO STEER, IF I TURN OFF MY CAR AND TURN IT BACK ON OCCASIONALLY IT WILL START MY POWER STEERING BACK UP THIS IS NOT A CONSTANT THING BUT IS HAPPENING MORE FREQUENTLY. I HAVE FOUND THAT THERE IS A RECALL ON THE POWER STEERING FOR THE MINI COOPER BUT MY VIN NUMBER ISNT INCLUDED IN THIS RECALL I AM VERY CONCERNED THAT I HAVE THE SAME PROBLEM I NEED HELP PLEASE
Source: NHTSA WEB SITE