MINI Complaints

MY VEHICLE STARTED EXPERIENCING MECHANICAL ISSUES AT 78000 MILES. THESE ISSUES INCLUDED THE WATER PUMP, THERMOSTAT HOUSING AND MOST CONCERNING THE PASSENGER AIRBAG SYSTEM. I WAS ABLE TO AFFORD THE OUT OF POCKET EXPENSES FOR THE THERMOSTAT AND WATER PUMP WHICH WAS AROUND 2500$ I LATER GOT A LETTER ABOUT THE WATER PUMP REGARDING A CLASS ACTION. WHICH I'M HOPING TO BE REIMBURSED FOR. SO THE AIRBAG ... =( ..I'VE MADE SEVERAL ATTEMPTS TO HAVE MINI WILLINGLY LOOK INTO THE COMPLAINT WITH THE AIRBAG SYSTEM. I CANNOT GET A REASONABLE RESPONSE FROM THEM REGARDING MY COMPLAINT. I AM DIRECTED TO GO TO MY LOCAL MINI DEALER. WHEN HAVING THE OTHER REPAIRS DONE THEY WOULD NOT PERMANENTLY ENABLE THE AIRBAG SYSTEM BUT COULD "LOOK" AT IT FOR 125$ SINCE OTHERS HAVE QUOTED THIS REPAIR COSTING UPWARDS OF 2000$ I DECLINED. I HAD TO PAY FOR THE OTHER REPAIRS. MANY OTHER VEHICLES HAVE AN OVER RIDE FOR THIS BEING A KEY. I DON'T UNDERSTAND WHY THIS ISN'T BEING ADDRESSED WITH PREVIOUS RECALLS AND MANY CONSUMER COMPLAINTS. THE PASSENGER AIRBAG SYSTEM COMES ON AND OFF INTERMITTENTLY AS DESCRIBED IN OTHER COMPLAINTS. I'M ONLY ADDING MY COMPLAINT IN HOPES THAT IT HELPS MYSELF AND OTHERS RESOLVE THE ISSUE. I WANT TO ALSO NOTE THAT I PURCHASED SEVERAL WARRANTIES WITH THIS VEHICLE. WHICH WERE NOT HONORED AND CANNOT GET A REFUND FOR. ONE WARRANTY INCLUDED DAMAGE TO THE SEATS AND WOULD BE REPAIRED. I FEEL LIKE THESE WARRANTIES SHOULD BE REIMBURSED SINCE NO WORK IS BEING DONE IN REGARDS TO ALL THE ISSUES I'VE HAD.

TL* THE CONTACT OWNS A 2004 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2009 MINI COOPER. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR HAD ILLUMINATED AND REMAINED ILLUMINATED. DUE TO THE AIR BAG WARNING INDICATOR ILLUMINATING, THE AIR BAG WARNING CHIME WAS ACTIVATED AS WELL. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

TWICE SINCE BUYING MY CAR IN MAY IF 2016 I HAVE BADLY BURNED MY LEG ON THE TAILPIPE WHILE GETTING BAGS OUT OF THE TRUNK. I WAS NOT EVEN REACHING INTO THE TRUNK PARTICULARLY DEEPLY. THE TAILPIPE PROTRUDES BEYOND THE BUMPER AND IT IS VERY EASY TO INADVERTENTLY BUMP IT WITH ONE'S LEG IF WEARING SHORTS. THIS IS DANGEROUS TO ADULTS, BUT ALSO ESPECIALLY DANGEROUS FOR CHILDREN HELPING THEIR PARENTS GET THINGS OUT OF THE CAR. I HAVE PHOTOS OF THE BURNS IF YOU NEED THEM.

TL* THE CONTACT OWNS A 2002 MINI COOPER S. AFTER PLACING THE VEHICLE IN REVERSE, THE CONTACT SWITCHED GEARS INTO DRIVE. WHEN ATTEMPTING TO ACCELERATE FORWARD, THE POWER STEERING FAILED. THE CONTACT ADDED POWER STEERING FLUID AND MADE ANOTHER ATTEMPT TO STEER THE VEHICLE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE POWER STEERING WAS NO LONGER COVERED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

PASSENGER SIDE AIR BAG LIGHT STARTED BY INTERMITTENLY TURNING ON> NOW ITS IS ON ALL THE TIME. SAME ISSUE AS OTHER MINI COOPERS THAT HAVE BEEN RECALLED. WAS TOLD I HAVE TO REPLACE THE SENSOR SEAT MAT. THIS REPAIR SHOULD BE COVERED BY MINI (BMW).

A EXTENDED WARRANTY WAS ISSUED FOR THE COOPER S R53 TILL 2005 MODEL YEAR .... THE R 53 WAS PRODUCED INTO THE 2006 MODEL YEAR FOR THE NORTHAMERICAN MARKET .... HAVE REPLACED TO PUMP ONCE AROUND 40-50 K ON THE CAR , OUT OF POCKET, AND PUMP HAS FAILED AGAIN AROUND 95K . THE WARRANTY ON MODELS TILL 2005 WAS EXTENDED TO 13 YEARS AND/OR 150K ..... WHY ARE THE FEW REMAINING MODELS OF THE 2006 RUNOFF NOT COVERED.. FIRST PUMP FAILED ON THE MY WASHINGTON AUTO ROAD..... NOT A GOOD PLACE TO SAY THE LEAST..... THE OTHER ON THE WASHINGTON, D.C. BELTWAY DURING THE AFTERNOON RUSH.... MANAGED TO KEEP SAFE BUT WAS NOT A GOOD SITUATION FOR ANYONE ... STEERING PUMP WOULD SURGE ON AND OFF-ROAD CAUSING INCONSISTENT POWER ASSIST IN TURNS WITH A EVENTUALLY NO ASSIST WAS MUCH MORE DRAMATIC THE FIRST TIME WAS ONLY SAVED BY RECOGNIZING THE PROBLEM AS IT OCCURRED THE SECOND TIME ... WHEN THE FIRST PUMP WAS REPLACED ALL LINES , COOLING FAN AND ITS DUCT WORK WERE REPLACED A WELL ......

TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO UTILIZE THE HORN, IT FAILED TO SOUND. THE CONTACT STATED THAT THE HORN WOULD WORK ONLY IN CERTAIN AREAS ON THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS APPROXIMATELY 22,000.

THE HIGH PRESSURE FUEL PUMP (HPFP) FAILED AT 88400 MILES AND I HAD TO PAY OVER $1300 TO HAVE IT REPLACED. MINI COOPER ISSUED AN EXTENDED WARRANTY ON SELECT 2007-2009 MODELS TO REPLACE THE HPFP AT NO CHARGE BECAUSE OF THIS HPFP PROBLEM IN SO MANY OF THEIR VEHICLES WITH THE R14 ENGINE. OUR VEHICLE WAS MANUFACTURED IN SEPTEMBER OF 2009. MINI COOPER IS SAYING THAT OUR VEHICLE IS NOT COVERED BY THEIR WARRANTY. I BELIEVE THIS FUEL PUMP WAS ONE OF THE FAULTY UNITS THAT PROMPTED THE REQUIREMENT AND APPLICATION OF THE WARRANTY EXTENSION AND THAT MINI SHOULD REIMBURSE US FOR THE TOTAL COST OF REPLACEMENT PLUS TAX. THE VEHICLE STARTED ACTING UP WHEN IT WAS STARTED IN A STATIONARY POSITION.

TL* THE CONTACT OWNS A 2012 MINI COOPER S. WHILE ATTEMPTING TO EXIT THE VEHICLE, THE FRONT PASSENGER AND DRIVER SIDE AND THE REAR DRIVER SIDE DOORS FAILED TO OPEN WITHOUT WARNING. THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR ACTUATORS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED EXCEPT FOR THE REAR DRIVER SIDE DOOR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.