MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MINI COOPER S- Wesley Chapel, FL
The contact owns a 2016 Mini Cooper S. The contact stated that while operating the vehicle, the message "Left brake lamp and Tailgate light malfunction" was displayed and while depressing the brake pedal the driver’s side rear brake light failed to illuminate. Additionally, the left turn signal was blinking quickly while activated. The vehicle was taken to an independent mechanic who replaced the rear brake light bulbs, but the failure persisted. The vehicle was then taken to the local dealer who diagnosed that the driver’s side brake sensor wiring harness was melted and needed to be replaced. The vehicle was not yet repaired. The contact was informed that the VIN was not included in NHTSA Campaign Number: 17V222000 (EXTERIOR LIGHTING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 34,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2017 MINI COOPER S- Oakland, CA
Hi, the component is the water seals around the trunk lid of the rear boot; this results in water intrusion. Yes, it is available for inspection upon request. Water has been collecting on the interior car body, including electrical components related to rear lights (brakes, turn signal, reverse) as well as resulting mold growth. Yes, the problem has been confirmed by Weatherford BMW, and despite there being a service bulletin open (MINI TSB SI M51 05 16) for a design flaw, BMW/MINI is refusing to fix the issue outside of warranty. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Only by the manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Water intrusion caused the left taillight to short, and I received a warning light for this.
Source: NHTSA WEB SITE -
2011 MINI COOPER- Oviedo, FL
The contact owns a 2011 Mini Cooper. The contact received notification of NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2005 MINI COOPER- Bernardsville, NJ
The contact owns a 2005 Mini Cooper. The contact stated while driving 35 MPH, the steering wheel was difficult to turn. The vehicle lost power steering functionality. The contact stated that the failure was related to NHTSA Campaign Number: 15V660000 (Steering). The vehicle was taken to an independent mechanic, who determined that the power steering pump needed to be replaced. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 117,300.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 MINI COOPER- Reidsville, NC
The passenger airbag with seat belt icon is always indicating no one is in the seat or not buckled. The alert icon for the lighting is also on and we have replaced bulbs and still won’t work and the windows at times just randomly stops would have to unplug battery for it to reset for the windows only. I just bought this car and have registered since. Was told there was several recalls with the same issue I am experiencing. Please include my car for the proper recalls so I can have a safe reliable vehicle for my family.
Source: NHTSA WEB SITE -
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2010 MINI COOPER S- Whittier, CA
The contact owns a 2010 Mini Cooper S. The contact stated that while driving at an undisclosed speed, there was an abnormal clicking sound coming from the engine compartment, after which the vehicle lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to be restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER S- Fountain Valley, CA
The contact owns a 2011 Mini Cooper S. The contact recently replaced the 12-Volt battery; however, while attempting to roll down the windows, the windows failed to respond as needed. The contact stated that the running lights and fog lights were inoperable. The contact stated that the battery was replaced at a tire and battery shop. The contact drove the vehicle back to the shop and was informed that the vehicle could not be repaired. The contact had researched online and related the vehicle failure to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the manufacturer and was informed that the VIN was not included in the recall. The contact was referred by the manufacturer to contact the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 77,800.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MINI COOPER S- Fountain valley , CA
My mini after the shop installed a new battery, the power windows don't work( can not roll up or down) as well as the lightning. I saw there is a recall for the footwell module for model 2007-2014 but when I call Mini, the agent told me that my car is not covered. This is a very expensive and important part to replace so please help me the best that you can. Thanks
Source: NHTSA WEB SITE -
2009 MINI COOPER- Brown Deer, WI
The contact owns a 2009 Mini Cooper. The contact stated that the headlights, taillights, and the turn signal lights were inoperable. The vehicle was repaired under NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); but the repair failed to fix the vehicle. The contact stated that several unknown warning lights had remained illuminated after the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 150,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2020 MINI COOPER S- Philadelphia, PA
The contact owns a 2020 Mini Cooper S. The contact stated that while operating the vehicle, the power steering feature malfunctioned, causing the steering wheel to become difficult to turn in either direction. The vehicle was taken to the local dealer who diagnosed that the steering pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 25,500. The VIN was not available.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE