MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 MINI COOPER S
    - Van Buren, AR

    The contact owns a 2007 Mini Cooper S. The contact stated that water was entering the vehicle through the sunroof. The contact stated that the water was collecting inside the headliner and would overflow and leak down the driver’s and passenger’s side sun visors and into the electronics of the footwell. Additionally, the front driver’s and passenger’s seats, floorboards, and dashboard would become soaked from moisture. Due to the failure, the vehicle would fail to start or operate as needed. Upon investigation, the contact discovered NHTSA Campaign Number: 23V337000 (Electrical System); however, the VIN was not included in the recall. An independent mechanic was notified about the failure and the contact was advised to park the vehicle outside as the failure could cause the vehicle to catch on fire. The manufacturer was then notified of the failure and the contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 140,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MINI COOPER S
    - Lafayette, IN

    The contact called on behalf of the owner of the 2013 Mini Cooper S. The contact stated while driving at an undisclosed speed, the passenger’s side window was inoperative. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed and determined that the body control module and the engine needed to be replaced. The vehicle was repaired under an unknown recall. The manufacturer was notified of the failure. The failure mileage was approximately 62,137.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2016 MINI CLUBMAN
    - Jayuya, PR

    On January 7, 2025, the vehicle started to suddenly brake and pull to the right side of the road when going above 40 mph for less than 2 seconds, and then I regained control. When on the left lane of the highway, the sudden movement was so pronounced that it made the car invade the right lane. This happened over 10 times on a single trip. Since this happened, the vehicle was stopped, and the front suspension was inspected. There was a front ball joint damaged. It was replaced, thinking this was the problem. The vehicle was used for the following months. However, when driving it on the highway, it kept doing the same thing. On April 15, 2025 the vehicle was being driven at about 25 mph when the rear left brake suddenly locked up without any brake, traction control, or ABS warning lights. The vehicle was towed home. When trying to move the vehicle, it was noticed that the front right and rear left brake calipers were locked up. Still no warning lights.

    Source: NHTSA WEB SITE
  • 2013 MINI COOPER S
    - Bradford, NH

    Water leakage from the sunroof drains corroded the FRM module. Car is not driveable as the doors will not latch, lighting issues, windows don't function etc.. There is a recall for this but not for this vin #?

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER S
    - Bellingham, WA

    The contact owns a 2005 Mini Cooper S. The contact stated while driving 25 MPH, the steering wheel became difficult to maneuver. The contact stated that the vehicle had lost power steering assist. The vehicle was not diagnosed or repaired. The contact stated that a software update was performed on the back over prevention camera. The manufacturer was notified of the failure but offered no assistance. The contact related the failure to NHTSA Campaign Number: 15V660000 (STEERING); however, the VIN was not included in the recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 175,830.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2023 MINI COOPER SE
    - Las Vegas, NV

    The contact owns a 2023 Mini Cooper SE. The contact received notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure; however, the vehicle was taken to be repaired for an initial unknown recall for reprogramming of the battery in September of 2024. The contact then received a second notification of NHTSA Campaign Number: 24V302000 (ELECTRICAL SYSTEM) the vehicle was taken to the dealer and had been there for six weeks and had not been repaired yet. The VIN was not available.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2013 MINI COOPER
    - New York , NY

    Error code is 93C3 Passenger Seat Occupancy Detector. This seems to be a known problem on almost every Mini Cooper and should be recalled and replaced. Car barely has 63k miles on it.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - Ashtabula, OH

    The contact owns a 2005 Mini Cooper. The contact stated that there was water accumulated on the passenger's side front floorboard. The contact stated that the heater was causing some undisclosed issues. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V337000 (Electrical System). The contact called the local dealer and was informed that the VIN was not included in the recall. The vehicle was diagnosed, and it was determined that the sunroof drain tubes were clogged, the drain tubes were cleared, and an undisclosed reprogramming was completed. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 172,843.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2009 MINI COOPER
    - Brown Deer, WI

    My car has had an exterior lighting problem related to a bad FRM. This is causing my lights not to work. After seeking help, I saw that there was an actual recall on the FRM and I decided to take my car to International Mini dealership in Wisconsin. Once there, they proceeded to only fix the leak on sunroof. I then went back and explained that the leak had caused actual damage to the FRM and connectors and they told me to leave the car for another night. Next day I went to pick it up and they gave me the paperwork stating that they had replaced and reprogrammed the FRM but the problem persist. The connector on the FRM are also water corroded and they just refuse to do anything else to the car. I can’t drive my car due to the safety hazard of not having any exterior lights working.

    Source: NHTSA WEB SITE
  • 2017 MINI COOPER
    - Chandler Az, AZ

    My 2017 mini coupe has 70,000 miles on it. I’ve had it 11 months… I was in a drive-through and it started making a hard knock sound no engine light or any other lights came on the vehicle. I had it towed to a shop where they informed me my engine was blown and it would cost $16,000 to replace the engine. My oil level was perfect. I reached out to Carvana. I missed my warranty by five days and they will not do anything about it. There is no reason why a car with 70,000 miles on it. The engine should be blown.

    Source: NHTSA WEB SITE