MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2010 MINI COOPER- San Leandro, CA
Passenger Airbag sensor is off even when passenger is in the seat and airbag should be on.
Source: NHTSA WEB SITE -
2013 MINI CLUBMAN- Muscle Shoals , AL
Footwell module failure. No longer have turn signals, brake lights, power windows, dash lights, etc. When it rains, all warning lights go off and on continuously until it dries out.
Source: NHTSA WEB SITE -
2013 MINI CLUBMAN- Muscle Shoals, AL
The contact owns a 2013 Mini Cooper Clubman. The contact stated that several unknown warning lights were occasionally remain illuminated while it was raining and while the vehicle was being washed, simultaneously causing the brake lights, turn signals, power windows, and other electrical components to malfunction. The local dealer was contacted; however, the vehicle was not diagnosed. The contact was informed that the VIN was not under recall. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V337000 (ELECTRICAL SYSTEM); as a possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 134,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MINI COOPER- Dorena, OR
The contact owns a 2004 Mini Cooper. The contact received notification of NHTSA Campaign Number: 15V660000(STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had experienced the failure, causing the driver to lose control of the steering and drive off the road. The exact cause of the failure was not determined, and the vehicle was not repaired. The manufacturer and local dealer were notified of the failure. The failure mileage was 160.000. Parts distribution disconnect.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 MINI COOPER- Dorena, OR
The contact owns a 2003 Mini Cooper. The contact stated that while operating the vehicle, the steering wheel was difficult to turn in either direction. The contact stated that the steering wheel malfunctioned, making the steering wheel easy to turn, causing severe oversteer while making a turn in either direction. The contact stated that the failure was due to a faulty power steering pump, and installed as part of the NHTSA Campaign Number: 15V660000 (STEERING). The vehicle was not repaired. The contact stated that after turning off the vehicle, the power steering pump remained running, causing the battery to drain. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered. The failure mileage was 230,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2010 MINI COOPER- York, ME
On Thursday I was driving my 2010 Mini Cooper S with 75,000 miles on it and there was a total and sudden power outage on the high way. I was able to get to the breakdown lane and had it towed. My mini certified garage ran the computer on it and the car started right up. It was due for an inspection so we did an oil and filter and put on some new tires. No issues were found and car was running well. We picked it up on Friday and Saturday morning after a short drive I was parking and smoke started pouring out from behind the steering wheel. I ran inside a coffee shop for help and they asked if there were flames. I went back out and opened the car door and there was loud noise and the hood was in flames. The entire dash was melted, the hood had a hole burned in it and with the fire rescue interventions the car was a total loss. No one was injured.
Source: NHTSA WEB SITE -
2012 MINI COOPER S COUNTRYMAN- Caldwell, WV
I had been having trouble with my Footwell Module since the fall, but for months, I didn’t know what was going on!! The first time, October 2024, I went to Advance Auto Parts to get help bc it was raining and my windows were down, and I needed headlights, not to mention, the signals weren’t working. The second time it happened in January 2025, I didn’t go to Advance, I just disconnected the battery myself for a few hours. The third time it happened, first week of April 2025, I got home that night, cut my engine off, and noticed a light in my dash I hadn’t seen before. It was a fog lamp bulb, but the car was off, and it wasn’t like normal, it was an error light. When I walked around to the front if the car, I saw my fog lamps were still on, which was weird. All lights were off on toe column and dash. So, I restarted my Mini and cut her back off again, then the fog lamps went off. I had no park lights, or headlights then either. I didn’t check my windows. If they did go down they may not go back up! I didn’t check my turn signals either. I was just happy the fogs went off… It was after much research, that I ‘figured’ out what was going on with my Mini concerning all of the intermittent craziness, but it never occurred to me that there was a fire hazard. I actually looked into purchasing an FRM back in February, and had put it into my shopping cart, but it cost more than I could gather together at one time. I am pretty sure that is why my Mini caught fire & burned to a total loss on April 18, 2025. There is no other explanation. She ran too good. She was my dream car. She would boot, scoot & boogie! PLZ SOMEONE IN BMW FIX THIS PROBLEM!!!!! I am a sucker for this yr, make & model & just purchased the same one. Plz make a RECALL & Save Us, who are so PROUD to be Mini Owners & our sweet LiL Mini’s that we ADORE, are PROUD of & LOVE! Mini Rule #1 Always park next to another Mini Mini Rule #5 Be compassionate to SUV’s
Source: NHTSA WEB SITE -
2025 MINI COOPER- Abilene, TX
I had to take my car in to get serviced. The engine was rumbling loud and shaking. When they inspected the car, they found that one of the lower motor mounts was loose. BMW/Mini Service center of Dallas informed me that the bolt mounting the mount was “not tightened to factory specifications.”
Source: NHTSA WEB SITE -
2013 MINI COOPER S- Cincinnati, OH
Water apparantly was going thru the sunroof and clogging the drains-- No water seeped into the car or from the roof-- It went through the interior of the car nor did it ever get into the vehicle floor so no way to even be aware of car accumlating water- This interior water damage nd destroyed the electronic system of the vehicle- Insured driver - my daughter was driving when car alarm and back door released while driving-- Windshield wipers stopped working and beeping noises continuelly came on! Damage to car 8K-- The same two door model and same year was in fact recalled for the same issue this year-
Source: NHTSA WEB SITE -
2012 MINI COOPER ROADSTER- Stone Ridge, NY
The passenger seat occupancy sensor has malfunctioned. The airbag turns off when a passenger of sufficient weight is seated; a warning light comes on intermittently. This happens often, posing a safety risk to the passenger.
Source: NHTSA WEB SITE