2025 MINI COOPER Complaints

While lowering the convertible top on my Mini Cooper Convertible, the trunk partition was not fully in place. Normally, the vehicle will prevent the roof from operating or provide a notification if the partition is not correctly positioned. In this case, the safety interlock system failed to warn me or stop the roof from lowering. While the roof was folding, the rear glass shattered, causing $6,000 in damage. The dealership confirmed that the rear parcel shelf was not fully in place and explained that the sensor only detects one side(in my case the trunk partition was in its place on one side ) , allowing the top to operate even when unsafe. They did not cover the damage under warranty. The vehicle was inspected by the authorized Mini Cooper dealership at the time of the incident. No police or independent inspections have been conducted. No warning lamps, messages, or alerts appeared, and the roof operated normally, giving no indication that the partition was not fully in place. The vehicle was only three months old. The shattered glass spread throughout the backseat and trunk area, creating a serious risk of injury to any passengers in the rear. Luckily no one was in the back at the time of the incident

I had to take my car in to get serviced. The engine was rumbling loud and shaking. When they inspected the car, they found that one of the lower motor mounts was loose. BMW/Mini Service center of Dallas informed me that the bolt mounting the mount was “not tightened to factory specifications.”

The contact owns a 2025 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

It has been almost 1 year and there is no remedy available for the important safety recall campaign no. 24V-104: Integrated Brake (IB) Module.

The contact owns a 2025 Mini Cooper S. The contact received notification of NHTSA Campaign Number: 24V104000 (ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.