MINI Complaints

TL* THE CONTACT OWNS A 2011 MINI COOPER S. WHILE DRIVING 70 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000. UPDATED 06/15/16*LJ *TR

TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE FAILURE OF THE POWER STEERING PUMP CAUSED METAL FRAGMENTS TO ENTER THE RACK AND PINION, WHICH CAUSED A FAILURE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS INFORMED THAT BECAUSE OF THE TREAD ACT, THE MANUFACTURER WAS ONLY OBLIGATED TO REPAIR THE POWER STEERING PUMP UNDER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 67,155.

TL* THE CONTACT OWNS A 2010 MINI COOPER S. WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE OVERHEATED AND THE TEMPERATURE GAUGE WARNING LIGHT ILLUMINATED. IN ADDITION, SMOKE AND A BURNING OIL ODOR EMITTED FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. AFTER THE VEHICLE WAS SERVICED, THE TURN SIGNALS AND WINDOWS FAILED TO OPERATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT THE DIAGNOSIS WAS UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,568.

I WAS INFORMED BY MY MINI SERVICE DEPARTMENT THAT THE PASSENGER SIDE AIR BAG SENSOR LOCATED UNDER THE PASSENGER SEAT WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THIS EXACT PART HAS BEEN THE CAUSE OF A RECALL FOR MINIS MADE THE SAME YEAR AS MINE, BUT MY CAR IS NOT INCLUDED IN THE RECALL. THIS IS OBVIOUSLY THE SAME PROBLEM THAT GENERATED THE RECALL. I CANNOT AFFORD TO MAKE THIS REPAIR MYSELF, AND NEITHER THE MINI DEALER NOR MINI CORPORATE HAS BEEN HELPFUL IN RESOLVING THIS ISSUE. I FEEL THAT MY CAR SHOULD BE INCLUDED IN THIS RECALL AND THEREFORE SHOULD BE REPAIRED AT NO COST TO ME. I'D LIKE TO REQUEST THAT MY CAR BE INCLUDED IN THE RECALL OFFICIALLY, SO THAT I CAN COMPLETE THESE REPAIRS. OTHERWISE, I RISK DRIVING UNSAFELY, WITHOUT THE FUNCTION OF THE PASSENGER SIDE AIRBAG.

THIS SPRING THE RIGHT FRONT (PASSENGER SIDE) SUN ROOF DRAIN HOSE CAME OFF WHILE THE CAR WAS SITTING. WATER POURED DOWN THE FRONT PILLAR FLOODING THE ELECTRICAL CONTROL BOX AND PUTTING APPROX. 2 " OF WATER INTO THE FLOOR. (FOUND THIS OUT AFTER IT BROKE DOWN) THE CAR WAS DRIED OUT AND NOT KNOWING THE CAUSE FLOODED AGAIN. I READ ABOUT THIS PROBLEM AFTER LOOKING ON THE INTERNET AND REATTACHED THE HOSE. SEVERAL DAYS LATER MY WIFE WAS DRIVING THE CAR THROUGH ONE OF THE WORST INTERSTATE INTERSECTIONS IN MA, RT3 AND 93 MERGE, AND THE CAR LOST POWER AND STALLED. SHE GOT THE CAR TO START AGAIN SEVERAL TIMES AND EVENTUALLY GOT TO A SAFE PLACE OFF THE HIGHWAY WHERE THE CAR WAS TOWED. FIRST OF ALL HOW IS THIS DESIGN EVEN ALLOWED? BMW IS WELL AWARE OF THIS PROBLEM YET DID NOTHING TO TRY TO CORRECT THIS PROBLEM OR NOTIFY US OF SUCH A POOR DESIGN DEFECT. (IT TOOK ME 15 MINUTES TO FIX). THE DEALER WANTED $2550. TO REPAIR. MY WIFE AND SISTER IN LAW COULD HAVE BEEN KILLED.

I PURCHASED MY 2008 MINI COOPER BRAND NEW FROM MINI OF THE WOODLANDS IN TEXAS. ABOUT A YEAR AGO, THE PASSENGER AIRBAG WARNING LIGHT STARTED ILLUMINATING RANDOMLY, WHICH DISABLES THE PASSENGER AIRBAG WHILE IT IS ILLUMINATED. THIS HAPPENED MORE AND MORE FREQUENTLY, UNTIL IT STAYS ILLUMINATED MOST OF THE TIME NOW. I BROUGHT IT TO MINI IF THE WOODLANDS FOR EVALUATION, AND WAS TOLD THAT THE SEAT SENSOR HAD GONE BAD, AND IT WOULD COST $1,900 TO REPLACE IT. I FIND THIS FAILURE TO BE A LITTLE ODD, CONSIDERING THAT MY MINI'S PASSENGER SEAT HAS ALMOST NEVER HAD ANYONE IN IT! ALSO, SLIDING THE SEAT FORWARD/BACKWARD SEEMS TO AFFECT THE FREQUENCY & DURATION OF THE SENSOR FAILURES; THOUGH THE OVERALL FREQUENCY & DURATION CONTINUES TO INCREASE. FROM WHAT I'VE SEEN ONLINE, AND HEARD FROM OTHER REPAIR FACILITIES, MINI'S PASSENGER SEAT OCCUPANCY SENSOR AFFECTS FAR MORE MODEL YEARS THAN THOSE FOR WHICH BMW HAS ALREADY ANNOUNCED RECALLS. I'D EVEN BE HAPPY IF MINI COULD JUST CIRCUMVENT THE PASSENGER SEAT SENSOR, AND HAVE THE AIRBAG DEPLOY IN AN ACCIDENT WHETHER OR NOT THERE'S ANYONE IN THE PASSENGER SEAT. THAT'S A FAR BETTER OPTION THAN HAVING IT DEACTIVATED WHETHER OR NOT THERE'S A PASSENGER IN THE CAR! BUT MINI OF THE WOODLANDS TOLD ME THAT THERE'S NO WAY THEY CAN DO THAT.

MOVING MY MINI INTO THE GARAGE A FIRE CAUGHT UNDER THE HOOD AND THE STEERING WENT OUT, AFTER INSPECTION IT WAS FOUND TO BE THE POWER STEERING PUMP. INSURANCE WILL NOT COVER THE COST AS IT IS A MECHANICAL FAILURE. I HAVE READ ABOUT THE PREVIOUS MODELS BEING RECALLED FOR THIS SAME PROBLEM AS WELL AS CLASS ACTION LAW SUITS. I BELIEVE MY MINI MAY HAVE HAD THE SAME PROBLEM AND THAT BMW SHOULD BE PAYING FOR THESE REPAIRS.

AIRBAG OCCUPANCY LIGHT STAYS ON WHEN PASSENGER IS NO LONGER IN CAR, SOMETIMES OCCUPANCY LIGHT GOES ON AND TURNS BACK OFF WHILE PASSENGER IS SITTING IN CAR AND DRIVING AT SPEED. MINI/BMW CLAIMS THAT THE 2009 HARDTOPS ARE NOT INCLUDED IN THEIR RECENT RECALL FOR EARLIER MODELS, BUT THE PROBLEM OBVIOUS STILL EXISTS. REALLY DANGEROUS TO HAVE PASSENGERS IN THE CAR!

TIMING CHAIN GUIDE IS MADE OUT OF PLASTIC. IT BROKE APART AND FELL IN PIECES INTO THE OIL PAN. IT CAUSED THE ENGINE TO SEIZE AND THE VEHICLE WAS COMPLETELY INOPERABLE.

THERE IS A LOUD CLANGING COMING FROM THE MOTOR, THE ENGINE LOST OIL, IT IS BEING TOWED TO A MECHANIC - THE DIAGNOSIS IS A BAD TIMING CHAIN TENSIONER, THE CAR HAS ABOUT 65,000 MILES, THERE WAS A RECALL FOR 2008 - 2010 MINIS FOR THIS PROBLEM