MINI Complaints

TAKATA RECALL: THE AIRBAG LIGHT CAME ON OVER A YEAR AGO AND IT SAYS THAT THE PASSENGER AIR BAG IS TURNED OFF. IT WILL COME ON AND OFF RANDOMLY. I BROUGHT IT IN TO THE CERTIFIED INDEPENDENT MINI MECHANIC IN TOWN WHO SAID THE PASSENGER OCCUPANCY SENSOR IS FAULTY AND WILL NEED TO BE REPLACED. AS IT IS RIGHT NOW, THE PASSENGER AIRBAG WOULD NOT DEPLOY IN THE CASE OF AN ACCIDENT.

I NOTED THAT AT IDLE THE ENGINE OF MY 2009 MINI COOPER WAS NOT RUNNING SMOOTH AND INSTEAD BEGINNING TO PULSATE/VIBRATE. WITHIN IN 3 DAYS I HAD MY MINI AT THE SERVICE CENTER. ON THE WAY TO THE APPOINTMENT THE ENGINE CUT OFF AT IDLE AT A STOP LIGHT BUT WAS ABLE TO RESTART. NO SENSOR LIGHT. I WAS INFORMED THAT THERE WAS A TIMING CHAIN FAILURE. AS A RESULT THERE WAS EXTENSIVE DAMAGE TO THE ENGINE. THE DAMAGE ALSO CAUSED AN OIL LEAK SO THAT THE ENGINE WAS RUNNING WITHOUT OIL, THOUGH I'D RECENTLY RECEIVED AN OIL CHANGE. ADDITIONALLY, THE VACUUM PUMP WAS ALSO LEAKING. AT NO TIME DID ANY SENSOR LIGHTS COME ON AS A WARNING, INCLUDING A CHECK ENGINE, LOW OIL, OR LOW COOLANT . I WAS INFORMED THAT REPAIRS WOULD BE UPWARDS OF $3500.00, OVER HALF OF THE VALUE OF THE VEHICLE. DESPITE THE CLASS ACTION LAWSUIT SETTLEMENT THAT I INQUIRED ABOUT, MINI FAILED TO ACKNOWLEDGE KNOWLEDGE OF THE PROBLEM. IT WAS MY UNDERSTANDING THAT THE SETTLEMENT OF THE LAWSUIT RESULTED IN EXTENDING THE WARRANTY ON THESE VEHICLES FOR THE TIMING CHAIN ISSUE TO 7 YEARS/100,000MI. MY MINI ONLY HAD 64,000MILES AND WAS WITHIN THE 7 YEAR MARK. ADDITIONALLY, I LEARNED THAT MINI HAD PREVIOUSLY ISSUED A RECALL FOR THE VACUUM PUMP. HOWEVER, I WAS REPEATEDLY TOLD THAT FOR BOTH OF THESE ISSUES "[MY] VEHICLE WAS NOT ONE OF THE AFFECTED VEHICLES."

THE CUP HOLDER LEAKS IF THERE IS ANY FLUID SPILLED IN IT AND SHORTS OUT AN ELECTRICAL COMPONENT THAT CONTROLS THE GEAR SHIFT KNOB. EVEN THE SMALLEST AMOUNT OF LIQUID CAN CAUSE THIS.

WAS DRIVING TO SEE MY HUSBAND OUT OF TOWN AND MY STEERING WHEEL START GETTING HARD, I STOPPED TURN OF THE CAR AND BACK ON AND IT WORKED, BUT AFTER THAT IT COINTINUE TO DO IT MORE AND MORE OFTEN, TOOK IT TO THE MECHANIC AND HE SAID IT WAS THE POWER WHEEL PUMP,

THE PASSENGER SEAT AIR BAG LIGHT IS ILLUMINATED AND CANNOT BE RESET DUE TO A FAULTY OCCUPATION SENSOR. ACCORDING TO THE SERVICE TECHNICIAN THIS WILL CAUSE THE AIR BAG TO MALFUNCTION IF AN ACCIDENT WERE TO OCCUR. THIS IS A COMMON PROBLEM WITH THESE CARS AND COSTS OVER $1000 TO REPAIR AND IS NOT COVERED BY THE MANUFACTURER.

MY 2008 MINI COOPER WAS IN ACCIDENT IN JAN 2016. THE (PASSENGER) LIGHT CAME ON AND IT WAS IMMEDIATELY TAKE TO AUTOBODY SHOP. THE PASSENGER AIRBAG WARNING LIGHT WAS EVALUATED AND ADDED TO REPAIRS. THE SEAT MAP SENSOR IS THE CHIEF PROBLEM. THE CAR IS UNDRIVABLE. THE DEALERSHIP IN STERLING INDICATED THAT IT WOULD TAKE 15-30 DAY TO RECEIVED THE PART. THE PART WAS DELAYED UNTIL MARCH 24,2016. THREE DAYS PRIOR TO DELIVERY IT WAS UPDATED TO JUL 13, 2016. AT THIS POINT MY RENTAL CAR FROM THE INSURANCE COMPANY RAN OUT. I CONTACTED CUSTOMER CARE BUT WAS NOT ABLE TO RECEIVE A DATE NOR ASSISTANCE ABOUT MY PART AND LOST OF VEHICLE. AFTER CONVERSATION WITH LIBERTY MUTUAL, AUTO SHOP AND DEALERSHIP, WE WERE TOLD THAT THE VEHICLE WAS SAFE TO DRIVE WITHOUT A PASSENGER IN THE SEAT. NO RESOLUTION HAS BEEN MADE, MANY INDIVIDUALS ( CONSUMER, INSURANCE COMPANY AND AUTO SHOP) INVOLVED IN THE SITUATION STATED IT WAS NOT SAFE NOR COULD LOSS BE GUARANTEED. AS OF THE 4/18/2016, THE PART HAS BEEN PUT ON INDEFINITE BACK ORDER. CURRENTLY THERE IS NO KNOWN TIME FRAME RETURN OF VEHICLE. I AM WITHOUT TRANSPORTATION AND I WILL NEED TO PURCHASE ANOTHER CAR. ADDITIONALLY I HAVE HEARD FROM OTHER REPAIR FACILITIES, MINI'S PASSENGER SEAT OCCUPANCY SENSOR AFFECTS FAR MORE MODEL YEARS THAN THOSE FOR WHICH BMW HAS ALREADY ANNOUNCED RECALLS. I AM ALSO AWARE THAT MORE THAN 60 MINI OWNERS ARE WAITING ON THIS PART AS WELL.

TL* THE CONTACT OWNS A 2009 MINI COOPER S. WHILE DRIVING THE VEHICLE OR WHILE PARKED, THE COOLANT IN THE VEHICLE BEGAN TO LEAK PROFUSELY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V008000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,178.

I AM THE SECOND OWNER OF A MINI COOPER CLUBMAN S 2009. IT HAD ABOUT 50K MILES WHEN I FIRST PURCHASED THIS CAR. NEW TO THIS MAKE OF VEHICLE, I DID NOT PUT MUCH ATTENTION TO THE NOCKING NOISE IN THE ENGINE COMPARTMENT. I CAME ACROSS A COMMENT AT THE MINI FORUMS WHERE SOMEONE STATED THAT THIS CARS HAD A COMMON DIESEL SOUND. IN THE TWO YEARS THAT I HAVE HAD THIS CAR, I HAVE DONE A FEW REPAIRS AND PEOPLE THAT HAVE HEARD THE SOUND HAVE TOLD ME THE SAME THING. "THERE IS SOMETHING WRONG IN THE ENGINE." " THAT SOUND IS NOT NORMAL." YOU GOT TO TAKE YOUR CAR TO THE DEALER TO HAVE A SPECIALIST CHECK WHAT'S WRONG IN THERE." I DID NOT TAKE THEM SERIOUSLY BECAUSE THEY WERE NOT FAMILIAR WITH THESE CARS. I WOULD TELL THEM THAT IT WAS A NORMAL DIESEL SOUND. SOMETIME IN FEBRUARY I RECEIVED A LETTER REGARDING THIS ISSUE. IT IS NOT A RECALL LETTER BUT INSTEAD IS A "TIMING CHAIN TENSIONER CLASS ACTION SETTLEMENT CLAIM FORM." I HAVE NOT HAD ANY REPAIRS DONE TO THE CAR. IF I SPEND OVER $1K TO GET IT FIXED, I MAY GET REFUNDED. CHANCES ARE THAT I WON'T. I HAVE SCHEDULED AN APPOINTMENT WITH MY LOCAL DEALER AND THEY WILL CHECKING THE CAR FOR THIS ISSUE. THEY DID NOT TELL ME THAT THEY WILL MAKE THE REPAIRS AT NO CHARGE. SINCE IT ISN'T A RECALL YET, I DOUBT THE DEALER PEOPLE WILL BE RESPONSIBLE FOR ALL COST. LET'S SEE WHAT HAPPENS BUT I AM REALLY UNHAPPY ABOUT ALL THIS. FIRST, VALVE COVER. THEN, FUEL FEED LINE, AFTER THAT, VACUUM PUMP, THEN THE THERMOSTAT HOUSING. RIGHT NOW, TENSIONER CHAIN ALONG WITH VANOS SOLENOID. I WISH I HAD NOT SOLD MY TOYOTA MINI TRUCK I HAD BACK IN THE 80'S. NOT MUCH TECHNOLOGY. WHICH WAS OK. JUST ADD GAS, DO REGULAR OIL CHANGES AND GOOD TO GO WITH NO WORRIES OF SENSOR, CODES HERE AND CODES THERE. NO RECALLS EITHER. MAKE THIS MINI CHAIN TENSIONER A RECALL AND HAVE BMV RESPONSIBLE FOR CORRECTING THEIR BAD ENGINEERING. WHY SHOULD THE CONSUMER HAVE TO PAY?

AIR BAG WARNING LIGHT FLASHING ON INTERMITTENTLY DURING OPERATION OF VEHICAL AND PASSENGER AIR BAG OVERHEAD STATUS LIGHT COMING ON SAYING AIR BAG IS DEACTIVATED WHILE AN ADULT PASSENGER IS SITTING IN THE FRONT PASSENGER SEAT. THIS HAPPENS BOTH WHEN VEHICLE IS MOVING AND STOPPED. PROBLEM IS ONGOING.

THE TIMING CHAIN WAS REPLACED AT 90,000 MILE AND AND NOW NEED TO BE REPLACED AT 104,000 MILES