MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2008 MINI COOPER CONVERTIBLE- AUSTIN, TX
POWER STEERING FAILED AND WAS UNABLE TO STEER CAR. POWER STEERING FLUID WAS FULL. INSPECTED AT GARAGE AND MECHANIC SAID THERE WAS NO CLEAR REASON AS TO WHY THE STEERING HAD FAILED. DID GET SOME STEERING ABILITY BACK BUT AM WORRIED IT WILL HAPPEN AGAIN. VEHICLE HAD BEEN STATIONARY FOR A COUPLE OF DAYS AND STEERING WAS GONE WHEN TURNED CAR ON FOR FIRST TIME.
Source: NHTSA WEB SITE -
2006 MINI COOPER S CONVERTIBLE- CAVE CREEK, AZ
I PUT THE HEATED SEAT ON WHILE DRIVING, AND THE DRIVER'S SEAT CAUGHT FIRE. THIS WITH LESS THEN 50,000 MILES AND A COST OF ALMOST $1000. I HAD TO PULL INTO A GAS STATION AND PUT OUT THE SMOKING SEAT WITH WATER. I'VE COMPLAINED TO MINI COOPER USA, WITH NO RESULTS.
Source: NHTSA WEB SITE -
2014 MINI COOPER S- ST. LOUIS, MO
EXPERIENCED A LOUD RATTLE IN THE CAR, TOOK IT TO THE DEALER, THEY REPLACED THE REAR SHOCKS, BUT THE RATTLE STILL HAS NOT BEEN ILLUMINATED. I EMAILED THE DEALER AND TOLD HIM THAT REPLACING THE SHOCKS DID NOT ILLUMINATE THE PROBLEM, HE SAID THAT MINI ENGINEERING IS GOING TO WORK ON THIS PROBLEM, THAT EVIDENTLY IS OCCURRING IN THIS YEAR AND MODEL.
Source: NHTSA WEB SITE -
2002 MINI COOPER S- SUDBURY, MA
TL* THE CONTACT OWNED A 2002 MINI COOPER S. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED AND CAUSED EXTRA EFFORT TO TURN THE STEERING WHEEL. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ELECTRO-HYDRAULIC POWER STEERING SYSTEM AND WIRING NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,548.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 MINI COOPER- MAKAWAO, HI
PASSENGER SEAT AIR BAG LIGHT STAYS ON MOST OF THE TIME. LOCAL DEALERSHIP DIAGNOSED PASSENGER SEAT SENSOR MAT DEFECTIVE AND MUST BE REPLACED. ON JANUARY 12, 2016, I PREPAID THE COST OF THE REPLACEMENT PART AT NEARLY $1,400 DOLLARS. ON JANUARY 21, 2016, THE DEALERSHIP INFORMED ME THAT THE PART IS ON NATIONAL BACK ORDER. ESTIMATED TIME OF ARRIVAL IS MAY 2016. WITH LAST YEAR'S RECALL OF 2005 AND 2006 MINI COOPER HARDTOPS AND 2005- 2008 CONVERTIBLES FOR THIS DEFECTIVE SAFETY PART, I AM SHOCKED AND DISAPPOINTED THERE IS A BACK ORDER AND SUCH A LONG WAIT TIME FOR THE REPLACEMENT PART TO ARRIVE.
Source: NHTSA WEB SITE -
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2011 MINI COOPER- PORT CHARLOTTE, FL
TL* THE CONTACT OWNS A 2011 MINI COOPER. THE CONTACT STATED THAT THE VEHICLE STALLED EVEN WHEN THE ACCERATOR PEDAL WAS DEPRESSED. THE CHECK ENGINE LIGHT ILLUMINATED AS WELL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH PRESSURE FUEL PUMP WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2014 MINI COOPER- CAMBRIDGE, MA
TWO TIRES THAT CAME WITH MY MINI COOPER 2014 WENT FLAT IN LESS THAN 7,500 MILES, ONE ON NOV 7, 2015 AND THE OTHER ON JAN 3, 2016. THE TIRES ARE VERY EXPENSIVE (ABOUT $200 PER TIRE) AND OF VERY LOW QUALITY. AS A CUSTOMER I FEEL BEING CHEATED ON.
Source: NHTSA WEB SITE -
2009 MINI COOPER S- CARLSBAD, CA
THE CAR'S ELECTRIC POWER STEERING MODULE FAILED (APPARENTLY SHORTED OUT), AND UPON ATTEMPTING TO EVALUATE THE ISSUE THE UNIT WILL SPARK AND EVEN CATCH FIRE. IT HAS MELTED SEVERAL OF THE WIRING COMPONENTS IN MY CAR, AND HAS ADVERSELY AFFECTED AT LEAST MY ABS SYSTEM AND MY TIRE PRESSURE SENSOR. MINI COOPER OF ESCONDIDO INSPECTED THE DAMAGE AND DEEMED THAT I NEEDED TO REPLACE THE EPS UNIT AND THE STEERING RACK, BUT THEY ARE NOT WILLING TO COVER THE COSTS OF REPLACEMENT.
Source: NHTSA WEB SITE -
2009 MINI COOPER S- PORTLAND, ME
DEFECTIVE TIMING CHAIN AND TENSIONERS CAUSING ADDITIONAL DAMAGE TO THE EXHAUST VALVES PREVENTING COMPRESSION IN THE ENGINE AS IS DESCRIBED IN ONE OF MANY CLASS ACTION SUITS.
Source: NHTSA WEB SITE -
2006 MINI COOPER- MURRIETA, CA
BOUGHT VEH. USED ON 11/21/15 WITH 66,898 MILES. ON DECEMBER 30, 2015 DROVE VEHICLE AND PARKED, WHEN VEH. WAS SHUT OFF I NOTICED A HUMMING SOUND COMING FROM UNDER THE HOOD, THOUGHT IT WAS A FAN. RETURNED TO VEHICLE APPROX. 6 HRS. LATER, BATTERY WAS DEAD. HAVE VEH. JUMP STARTED. DROVE HOME, HEARD HUMMING AGAIN COMING FROM UNDER THE HOOD WHEN VEH. WAS SHUT OFF. I DISCONNECTED BATTERY AND NOTICED SMOKE COMING FROM BEHIND THE POWER STEERING FLUID RESERVOIR. TOOK VEH. TO MY MECHANIC ON 1/6/16 (VEH. HAD NOT BEEN DRIVEN SINCE 12/30/15) AND HE ADVISED ME THAT THE STEERING PUMP NEEDED REPLACING, VEH. WAS AT 67,747 MILES. PAID $1,154.17 FOR REPAIRS. MECHANIC ADVISED ME TO DO RESEARCH AS HE HAS HEARD OF THIS PROBLEM WITH OTHER MINI OWNERS. RESEARCHED ON INTERNET TO FIND I WAS NOT THE ONLY 2006 MINI OWNER TO EXPERIENCE THIS PROBLEMS. SAME PROBLEM THAT OCCURRED TO THE MINI'S THAT BMW HAS RECALLED AND EXTENDED WARRANTY. PLEASE DO WHAT IS NECESSARY TO HAVE THEM INCLUDE 2006 MINI COOPERS AND FIX THE PROBLEM AND/OR REIMBURSE THOSE OF US WHO HAVE ALREADY PAID FOR REPAIRS. I HAVE CONTACTED MINI USA, BUT THEY CLAIM MY VEH. IS NOT INCLUDED IN RECALL, THOUGH I FEEL IT SHOULD BE SINCE THE PROBLEM IS THE EXACT SAME THING AS THOSE VEH.'S THAT WERE RECALLED.
Source: NHTSA WEB SITE