MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2005 MINI COOPER
    - REDDING, CT

    TL* THE CONTACT OWNS A 2005 MINI COPPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2005 MINI COOPER
    - WESTPORT, KY

    TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MINI COOPER S
    - CHINO , CA

    PASSENGER AIRBAG LIGHT SAY LITE EVEN THOUGH NO ONE IS SEATED IN THE PASSENGER SEAT. DEALER SAID KNOWN ISSUE BUT NOT PART OF RECALL. QUOTED A VERY HIGH PRICE TO HAVE REPAIRED.

    Source: NHTSA WEB SITE
  • 2003 MINI COOPER
    - OXFORD , MS

    POWER STEERING FAILED AND DIFFICULT TO STEER. POWER STEERING WOULD THEN CUT IN AND OUT. WARRANTY REPAIR BY MINI DEALER ON SEPTEMBER 16, 2015 REPLACED STEERING PUMP BUT POWER STEERING HOSE LEAK WAS NOT COVERED BY WARRANTY AND CHARGED $607.59 TO DO ALL NECESSARY REPAIRS FOR THE POWER STEERING TO WORK. THE LACK OF CONSISTENCY OF HAVING POWER ASSIST STEERING OR NOT COULD CONTRIBUTE TO AN ACCIDENT SINCE THERE IS NO WAY TO PREDICT THE AMOUNT OF EFFORT TO STEER THE CAR. THE NEEDED POWER STEERING REPAIRS WERE NOT FREE BUT COST $607.59.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - ORLANDO , FL

    TL* THE CONTACT OWNS A 2005 MINI COOPER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED RECALL NOTIFICATION IN JUNE OF 2015. HOWEVER, THE DEALER ADVISED THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER ADVISED THE CONTACT THAT HE WILL RECEIVE A CALL BACK WHEN THE PART WAS AVAILABLE FOR THE REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 12/01/15*LJ UPDATED 4/9/18*JB (INVALID VIN) *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MINI COOPER S
    - DARIEN, IL

    RECALL NOTICE NO. 15V-205 WAS RECEIVED JUNE 2015 FOR FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR. AS OF 24 SEPTEMBER 2015, DEALER STILL DOES NOT HAVE PARTS OR "INFORMATION" ON RECALL.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER
    - SAN FRANCISCO, CA

    THE WEIGHT SENSOR IN THE FRONT PASSENGER SEAT THAT DETERMINES WHETHER TO DEACTIVATE THE AIRBAG WHEN A CHILD IS SEATED, OR IF THE SEAT IS UNOCCUPIED, IS BROKEN. THIS HAS CAUSED THE FRONTAL AIRBAG TO BECOME PERMANENTLY DEACTIVATED AT ALL TIMES. THERE HAS BEEN A RECALL OF OTHER CARS FOR THIS ISSUE, BUT BMW REFUSES TO INCLUDE MY VEHICLE DESPITE IT BEING THE SAME YEAR AND EXPERIENCING THE IDENTICAL PROBLEM.

    Source: NHTSA WEB SITE
  • 2006 MINI COOPER
    - ST. LOUIS, MO

    TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/09/15*LJ

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - CHULA VISTA, CA

    WHEN DRIVING DOWN THE HIGHWAY AT 60 MPH, THE ENGINE LOST POWER AND HAD A HARD TIME GETTING IT TO THE NEAREST EXIT FOR SAFETY. WHEN I STOPPED THE CAR I ATTEMPTED TO CHECK THE FLUID LEVELS BUT THE CAR WAS TOO HOT TO CHECK AND I WAITED FOR ABOUT AN HOUR TO COOL. WHEN I WAS ABLE TO CHECK ALL LEVELS DOWN, INCLUDING THE OIL, WHICH I JUST HAD A CHANGE IN LESS THAN A WEEK PREVIOUS TO THIS INDENT. THE OIL LEVEL WAS DOWN 2 1/2 QUARTS AND THE WATER LEVEL WAS BELOW THE SAFETY LEVEL. WHEN I TOOK IT TO MY INDEPENDENT CERTIFIED BMW MECHANIC, HE ADVISED THAT THE TIMING BELT NEEDED TO BE REPLACED. I CALLED BMW AND MINI CORPORATE OFFICES AND THEY BOTH STATED THAT I SHOULD TAKE IT TO THE DEALERSHIP AND THEY MAY BE ABLE TO FIX AT A REDUCE COST. UPON FURTHER QUESTIONING, AND THEM STATING THAT THEY MAY NOT ASSIST DUE TO AGE, I CAME TO THE CONCLUSION THAT THE LIKELIHOOD OF THEM ASSISTING WAS ZERO. THEY STATE THAT THE WARRANTY WAS NO LONGER COVERING AND THAT THE CAR HAD TOO MANY MILES, 85K. I PREVIOUSLY HAD THE THERMOSTAT REPLACED, THE AIR INTAKE VALVE REPLACED, THE OIL PUMP REPLACED, AND NOW THE TIMING BELT TO THE SUM OF $4300 IN THE PAST YEAR AND HALF. WILL NEVER PURCHASE ANOTHER AND WILL NEVER ENCOURAGE ANYONE ELSE TO PURCHASE A BMW OR MINI PRODUCT. I WILL PAY AND CONTINUE TO DRIVE, BUT WILL PUT A MESSAGE ON IT TO NOT ASK ME OR COMMENT ON THE "CUTENESS" OF THE CAR BECAUSE IT IS A PIECE OF JUNK! I WOULD HAVE EXPECTED TO GET AT LEAST 200K OUT OF IT BEFORE THESE MAJOR REPAIRS SHOULD HAVE EVER OCCURRED! VERY FRUSTRATED, NOT TO MENTION DISAPPOINTED IN THIS HIGH PERFORMANCE VEHICLE THAT SELLS ITSELF WITH A SIMPLE DRIVE, BUT MECHANICALLY IS NOT SUPPORTED BY ITS MANUFACTURER.

    Source: NHTSA WEB SITE
  • 2009 MINI COOPER CLUBMAN
    - BOYCE, VA

    MY SON HAS A 2009 MINI COOPER CLUBMAN AND THE AIRBAG LIGHT STAYS ON THERE IS A RECALL ON THE 2008 MINI COOPERS BUT NOT THE 2009 THE CODE FOR THE AIR BAG LIGHT IS THE SAME AS THE 2008 CODE I AM WONDERING WHY THE 2009 MINI IS NOT RECALLED ALSO

    Source: NHTSA WEB SITE