MINI Complaints

TL* THE CONTACT OWNS A 2006 MINI COOPER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR FAILED. THE VEHICLE WAS NOT REPAIRED. IN JUNE OF 2015, NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING BOTH THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS 80,000.

THIS HISTORICAL ISSUE HAS PLAGUED MANY DRIVERS OF MINI USA AND MANY HAVE REPORTED ACCIDENTS. IS IT GOING TO TAKE THE LOSS OF INNOCENT LIVES TO HAVE YOU FORCE MINI USA DO THE RIGHT THING AND INCLUDE ALL OF THESE KNOWN DEFECTS FIXED?

THIS COMPLAINT IS IN REGARD TO THE CURRENT RECALL CAMPAIGN 15V-205; FRONT PASSENGER SEAT OCCUPANT DETECTION MAT SENSOR. THE MANUFACTURER IS DELINQUENT IN MAKING THIS CRITICAL SAFETY UPDATE. THE PART 573 REPORT INDICATED AN OWNER NOTIFICATION DATE OF MAY 01 -- JUNE 01; THE NOTIFICATION CAME IN LATE JUNE. THE LETTER FROM THE USDOT OF APRIL 17, 2015 INDICATED THAT THE RECALL WAS EXPECTED TO BEGIN ON MAY 1. AS IT IS NOW AUGUST, I WOULD ASK THE AGENCY CONTINUE PUTTING APPROPRIATE PRESSURE ON THE MANUFACTURER. WHEN THE PROBLEM FIRST SURFACED YEARS AGO, THE DEALER DID NOT SEEM TO INDICATE THERE WOULD BE ANY TROUBLE GETTING THOSE PARTS---BUT THEY WANTED ALMOST $1500 TO REPAIR. I APPRECIATE YOUR CONTINUED EFFORTS IN GETTING MY CAR REPAIRED.

TL* THE CONTACT OWNS A 2006 MINI COOPER. WHEN THE VEHICLE WAS POWERED ON, THE AIR BAG WARNING INDICATOR WAS CONSISTENTLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS NOT DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V205000 (AIR BAGS); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

TL* THE CONTACT OWNED A 2012 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AFTER IT STOPPED WITHOUT WARNING. THE VEHICLE WAS MERGED INTO A PARKING LOT, WHERE THE CONTACT NOTICED SOME MINOR DAMAGE TO THE FRONT OF THE VEHICLE AND SMOKE APPEARED UNDER THE HOOD AS A FIRE STARTED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS DESTROYED. THERE WERE NO INJURIES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000. THE VIN WAS NOT AVAILABLE.

WHILE BACKING MY CAR OUT OF MY PARKING SPACE THIS MORNING I WENT TO TURN THE WHEEL AND IT SEEMED STUCK I THEN REALIZED I HAD NO POWER STEERING. I HAD PARKED THE CAR THE NIGHT BEFORE AND HAD NO INDICATION THAT THERE WAS A PROBLEM WITH THE STEERING. AS I BACKED THE CAR OUT WITHOUT POWER STEERING I ALMOST HIT TWO CARS TRYING TO CONTROL THE VEHICLE, I WAS ABLE TO PARK THE CAR WITHOUT INCIDENT. THERE HAS SO FAR BEEN NO RECALL ON THE STEERING AND APPARENTLY I'M NOT THE FIRST PERSON THIS HAPPENED TO.

DRIVING CAR NORMALLY WHEN POWER STEERING WENT OUT CAUSING A GREAT DEAL OF LOSS OF VEHICLE CONTROL, MAKING TURNING VERY DIFFICULT. ENDED UP SWERVING INTO OTHER LANE, FORTUNATELY NO CARS WERE IN THE LANE AT THE TIME. HAD TO RE-START VEHICLE TO GAIN STEERING BACK. HAS HAPPENED NUMEROUS TIMES SINCE THIS DATE. MINI USA KEEP DODGING THE ISSUE FOR A FULL ON RECALL, INSTEAD EXTENDING THE WARRANTY, BUT MY VEHICLE MISSED THE WARRANTY BY 3 MONTHS SO THEY WILL NOT REPLACE WITHOUT A HEFTY AMOUNT OF MONEY INVOLVED.

TL* THE CONTACT OWNS A 2007 MINI COOPER. WHILE DRIVING APPROXIMATELY 20 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,002. .. UPDATED 09/30/15*BF

WAS DRIVING DOWN THE ROAD AND FLAMES STARTED COMING OUT FROM THE FRONT OF THE CAR AND BURNT TO THE GROUND. CAR ONLY HAD 27000 MILES ON IT AND WAS WELL MAINTAINED AND IN PERFECT CONDITION.

MY AIRBAG LIGHT CAME ON SO I SCHEDULED AN APPOINTMENT WITH MINI DEALER. THEY INFORMED ME THAT THE PASSENGER SIDE OC3 MAT SENSOR NEEDED REPLACED. THEY INFORMED ME THAT THERE IS NO RECALL FOR IT AND MY CAR IS NO LONGER UNDER WARRANTY. THE COST TO REPLACE IS GOING TO BE $1,454.52. AFTER LOOKING ONLINE AT VARIOUS FORUMS, I HAVE FOUND HUNDREDS OF OTHERS WHO ARE EXPERIENCING THE SAME PROBLEM AT RANDOM MILEAGES, ANYWHERE FROM 30,000 - 150,000 MILES. IF THIS SENSOR, WHICH IS A MAJOR SAFETY ISSUE, KEEPS FAILING ON HUNDREDS OF VEHICLES, THIS PART SHOULD BE RECALLED AND FIXED AT THE MANUFACTURES EXPENSE. HOW CAN THEY EXPECT A CUSTOMER TO PAY OVER $1,400 TO REPLACE A SENSOR THAT IS JUST GOING TO FAIL AGAIN IN A SHORT TIME, NOT TO MENTION PUTTING LIVES AT RISK? THIS ISSUE HAS BEEN GOING ON FOR SEVERAL YEARS NOW WITHOUT CORRECTION. PLEASE RECALL THIS PART.