MINI Complaints

View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 MINI COOPER
    - WEBSTER, TX

    CHECK ENGINE LIGHT CAME ON. CAUSE: HEATING FAULT CODE IN DIAGNOSIS(THERMOSTAT ACTIVATION). THERMOSTAT, HOUSING , AND ADAPTER REPLACED. REMOVED AND REPLACED COOLANT, CHECKED COOLING SYSTEM FOR LEAKS. 06/17/2015 CHECK ENGINE LIGHT HAS COME ON AGAIN, AND AFTER TAKING TO DEALERSHIP IT APPEARS TO BE THE THERMOSTAT AGAIN.

    Source: NHTSA WEB SITE
  • 2005 MINI COOPER
    - ATHENS, GA

    THE POWER STEERING ON MY 2005 MINI COOPER FAILED SUDDENLY AS I WAS MAKING A LEFT HAND TURN THROUGH AN INTERSECTION. IT TOOK ALL MY EFFORT TO KEEP THE CAR IN THE LANE. THE MINI DEALER INITIALLY TOLD ME THAT THE POWER STEERING MOTOR WAS COVERED DUE TO THE EXTENDED WARRANTY ON 2002 ? 2005 MINI COOPERS WHICH EXTENDS THE WARRANTY ON THE POWER STEERING MOTOR TO 13 YEARS OR 150,000 MILES. I WAS CALLED BACK LATER TO BE INFORMED THAT MY CAR WAS NOT COVERED AS IT WAS MANUFACTURED AFTER THE FEB. 2005 CUTOFF DATE. MY MINI COOPER WAS MANUFACTORED IN JUNE 2005. GLOBAL MINI IN CHAMBLEE, GA CHARGED ME $899.78 FOR REPLACING THE POWER STEERING MOTOR. MY SUDDEN POWER STEERING FAILURE AT 83,025 MILES WAS CONSISTENT WITH THE POWER STEERING EXTENDED WARRANTY ISSUED BY MINI USA FOR THE SUDDEN FAILURE OF THE POWER STEERING MOTOR. THE WARRANTY, IN EFFECT, IS SAYING THAT THE POWER STEERING MOTOR OF THESE VEHICLES SHOULD LAST FOR 150,000 MILES. WHILE MINI USA HAS EXTENDED THE COVERAGE TO SOME 2005 MINIS, COVERAGE TO MY MINI COOPER HAS BEEN DENIED FAILING AT ONLY 83,000 MILES EVEN THOUGH IT EXHIBITED THE SAME SYMPTOMS OF FAILURE.UPDATE 9/15/15*CW UPDATED 11/28/2017*CN

    Source: NHTSA WEB SITE
  • 2015 MINI COOPER
    - RULEVILLE, MS

    TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE DRIVING AT HIGHWAY SPEEDS, THE CONTACT NOTICED AN ABNORMAL ROARING NOISE FROM THE REAR DRIVER SIDE OF THE VEHICLE. WHEN MAKING A TURN OR DRIVING OVER BUMPS AND DIPS IN THE ROAD, THE TIRES LOST TRACTION WITH THE ROAD AND CAUSED THE VEHICLE TO SKIP. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED AS A SUSPENSION FAILURE. THE VEHICLE WAS REALIGNED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 9,000. UPDATED 09/09/15*LJ UPDATED 11/27/2017*CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 MINI COOPER S
    - DAVIE, FL

    TL* THE CONTACT OWNS A 2008 MINI COOPER S. WHILE THE FRONT PASSENGER SEAT WAS OCCUPIED, THE AIR BAG FAILURE WARNING INDICATOR ILLUMINATED, INDICATING THAT THE ENTIRE AIR BAG SYSTEM WAS DEACTIVATED. THE FAILURE RECURRED EACH TIME A PASSENGER WAS SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE SEAT OCCUPANCY MAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,500. UPDATED 09/25/15*LJ UPDATED

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER S
    - NEW ALBANY , IN

    TL* THE CONTACT OWNS A 2007 MINI COOPER S. WHEN THE IGNITION SWITCH WAS TURNED TO THE RUN POSITION, THE PASSENGER SIDE AIR BAG DID NOT ILLUMINATE WHEN THE SEAT WAS OCCUPIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 MINI COOPER
    - PEARLAND, TX

    INITIALLY THERE WAS AN INTERMITTENT INDICATION THAT THE PASSENGER SIDE AIR BAG WAS DEACTIVATED. PROBLEM IS GETTING TO BE MORE FREQUENT. OBDII FAULT CODE "93C3 SEAT-OCCUPANCY DETECTOR" IS SET. I AM TOLD THIS IS THE SAME FAULT CODE THAT RESULTED IN A RECALL OF THE 2006 MODEL YEAR MINI COOPER.

    Source: NHTSA WEB SITE
  • 2008 MINI COOPER S
    - SAN JUAN, PR

    (SORRY FOR MY ENGLISH) THE CAR TURN ON THE PASSENGER AIR BAG SENSOR EVERY TIME. I DONT HAVE PASSENGERS ANY TIME BUT THIS PROBLEM APPEARED. THERE IS A MINI RECALL FOR THIS PROBLEMS BUT THEY TOLD ME THAT MY CAR IS NOT IN THE RECALL LIST.

    Source: NHTSA WEB SITE
  • 2014 MINI COOPER
    - SAN JOSE, CA

    TL* THE CONTACT OWNS A 2014 MINI COOPER. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V815000 (STRUCTURE) WAS RECEIVED IN FEBRUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MINI COOPER
    - GLENDALE, CA

    AIR BAG SENSOR IN THE DETECTION MAT OF THE PASSENGER'S FRONT SEAT DOES NOT RECOGNIZE PASSENGER . THE AIR BAG LIGHT FOR THE PASSENGER IN THE FRONT PANEL IS INTERMITTENT, PUTTING AT RISK OF NOT DEPLOYING THE AIR BAG DURING AN ACCIDENT. THE LIGHT WILL COME UP EVEN WHEN I HAVE A PURSE ON THE SEAT OR WITH A FULL GROWN ADULT (OVER 150 POUNDS). I RECENTLY CALLED 2 LOCAL MINI DEALERS IN SOUTHERN CALIFORNIA (JULY 2015) REGARDING THIS AND BOTH STATED THE SAME: THAT THEY HAVE NOT RECEIVED THE SPARE PART REQUIRED FOR THIS RECALL AND CANNNOT PERFORM UNTIL MINI PROVIDES THEM WITH AN AUTHORIZATION LETTER. CALLED IMMEDIATELY THE MINI CUSTOMER SERVICE LINE FOR RECALLS (1-866-825-1525) TO FIND OUT WHEN THIS WILL BE SOLVED SINCE THIS HAS BEEN ON ONGOING ISSUE SINCE MID 2014. MINI'S CUSTOMER SERVICE REPRESENTATIVE STATED THAT WE NEEDED TO WAIT UNTIL A NEW RE-DESIGN OF THIS SENSOR IN THE DETECTION MAT IS AVAILABLE FROM THEM IN ORDER TO PROVIDE THIS SPARE PART TO THE DEALERS. IN THE MEANTIME, WE ARE PUTTING AT RISK ANY PASSENGER WHO WILL RIDE IN OUR CARS FOR AN ISSUE THAT HAS BEEN KNOWN BY MINI FOR OVER A YEAR!

    Source: NHTSA WEB SITE
  • 2014 MINI COOPER
    - SPRINGFIELD, IL

    I WAS DRIVING ON AN INTERSTATE AND A WARNING READING "DRIVETRAIN MALFUNCTION. DRIVE MODERATELY" CAME ON. POWER WAS LOW (COULDN'T GET THE CAR OVER ABOUT 60 MPH, NOT SAFE ON AN INTERSTATE WITH STEADY TRAFFIC) AND CAR WAS SOMEWHAT CHUGGY. THIS CAR HAS THREE TIMES IN UNDER 8000 MILES TOLD ME THE OIL WAS LOW AND IT WAS CRITICALLY NECESSARY FOR ME TO ADD A QUART, WHICH SEEMS RELATED. AFTER STOPPING AND CALLING MINI (WHO TOLD ME THEY WOULD SEND A TOW TRUCK IF THE LIGHT HAD BEEN RED, RATHER THAN YELLOW) AND STARTING THE CAR BACK UP SOME 20ISH MINUTES LATER, NO WARNING. UNSURE WHEN THE NEXT WARNING IN THIS NEW CAR WILL COME UP, BUT MINI SAYS THERE IS AN ISSUE WITH OIL FILTER HOUSINGS.

    Source: NHTSA WEB SITE