MINI Complaints
View complaints related to MINI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 MINI COOPER S CLUBMAN- Virginia Beach, VA
MINI/BMW ISSUED RECALL INFORMATION MAY OF 2023 FOR THE FRM ELECTRONIC CONTROL UNIT, AS OF 12/30/2024 THEY ARE STILL UNABLE TO REPAIR THE VEHICLE, TOYOTA WEBSITE SAYS THEY ARE STILL WORKING ON A RESOLUTION. DEALERS OFFER NO SOLUTION TO PROBLEM. IT HAS BEEN A YEAR SINCE RECALL WAS ISSUED. NHTSA Recall Number - 23V337
Source: NHTSA WEB SITE -
2025 MINI COUNTRYMAN- Knoxville, TN
The morning of Tuesday 12/24/24 while driving the car at 30-40 mph, in the dark, all systems suddenly shut off - by all systems I'm mean the engine, all interior and exterior lights, the "computer" screen. Everything went black in an instant. After a second of two the car lurched back to life. I was able to pull over at that point. The only "idiot light" that came on was a yellow engine symbol. I opened it and a screen came up that said "Check Control", "No entries". If this had happened with traffic around I could have been injured in an accident. If it had happened on the nearby Interstate and highway speeds, I could have been killed. I am taking the vehicle to the dealer today for evaluation. There have been no professional inspections at this time. For the two months that I've had this car there have been repeated problems with the "boot up" process when trying to start the car. It at times displays wrong information, does not recognize the "key fob", forgets previous settings, etc. This has been told to the dealer and to a BMW/Mini factory rep on 12/23/24. These were considered nuisance problems; however, a complete system failure while driving is not a nuisance.
Source: NHTSA WEB SITE -
2025 MINI COUNTRYMAN- East Setauket, NY
Daily numerous warning alerts that the “Reduced Driver Assisantce - Forward Collision Mitigation, Lane Departure Warning, Blind Spot Warning, Parking Collision Warning and many more would constantly flash. 2 weeks in the shop and a camera was replaced. The warnings still continue. Feel very unsafe with all the failures.
Source: NHTSA WEB SITE -
2007 MINI COOPER- garland, TX
On almost all r56 model mini coopers the passenger seat occupancy sensor has a major malfunction that causes it to fail and pop up an airbag sensor light even when someone is sitting in the seat, Mini USA did not issue a recall but rather a reimbursement form for owners in 2017 the last year of production for that car and did not publicly disclose this. I feel as though this should be a recall as it is common enough for bypass devices to be normal for this car
Source: NHTSA WEB SITE -
2021 MINI COOPER- Austin, TX
No incident occurred. On October 18th we received a high voltage battery recall notice for this car. Apparently there were some thermal events (fires) and BMW has released software to help protect the car from such an event. We have been trying to get in touch with MINI, and just recently found that the dealer closed. They left their answering machine online for about a month after. The local BMW dealer says that they cannot perform the update (MINI USA requested we ask them). MINI USA now says that the car must be trucked 300 miles away to the closest dealer. The car cannot even be driven that far because it has about 100 miles of range, the roads are 75+, and there is limited charging infrastructure. We feel that this presents an undue time and financial burden since the dealer closed down, and this is a manufacturing defect. I have repeatedly been in touch with MINI but have received very little support or advice other than spending an enormous amount of money to have the vehicle shipped out of state.
Source: NHTSA WEB SITE -
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2017 MINI CLUBMAN- Alexandria, VA
Warning to apply parking brake and contact service. Apparently a common occurrence with automatic transmission with the failure of the gear selection switch.
Source: NHTSA WEB SITE -
2012 MINI COOPER- Fort Collins, CO
Mini BMW is fully aware of an issue with their OC3 detection mat on the passengers side and offered a extended warranty of 10 years/ 100k miles. This is insufficient coverage for a crucial saftey part and has led to a grey market production of occupancy detection mats "emulators" which are being sold online as the only way to have your airbag system "functional".
Source: NHTSA WEB SITE -
2016 MINI CLUBMAN- Ridgely, MD
The contact owns a 2016 Mini Cooper Clubman. The contact stated while driving at an undisclosed speed, the left and right turn signals were inoperable. The contact was made aware by another driver that four out of the five rear brake lights were inoperable. The right and left turn signal malfunction and the rear brake light warning lights were illuminated. The vehicle was taken back to the place of residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 110,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2025 MINI COUNTRYMAN- Colorado Springs, CO
When making a right turn, and turning speed, our new cars braking system activated, locked the brakes, and steering wheel, causing the vehicle to slide into oncoming traffic. The cars safety system overrode the driver, now allowing me to maneuver away from on coming traffic until the vehicle came to a complete stop. I believe the reason it did this, is the cars safety system thought it was about to be in a head on collision being fed wrong AI to the cars computers and cameras. The vehicle had less than 300 miles at the time of the incident.
Source: NHTSA WEB SITE -
2007 MINI COOPER- Gardena, CA
[XXX]. Mini Cooper 2007-2013: Recalls and TSB. My car is part of a recall under MINI Recall for Timing Chains. I understand now it was settled as part of a class action lawsuit that extended the warranty. I always take my car to a dealer and now after mileage they told me that they want me to pay out of my pocket. My car is a 2007 S. My mileage is 105,000K miles. The recall notice is for the year of my car and they are saying my car is too old and the mileage. This recall is for the year of my car so I am not understanding. Upon inspection by the dealer, it and needs to be replaced and cost $4,100.00. I don't have that kind of money. . My name is [XXX], [XXX]., [XXX], [XXX]. Phone #[XXX]. The dealership is Mini Cooper 1660 E.Spring Street, Long Beach Ca 90806. I never received this recall notice and knew of this only because I took my car to the dealer for something else related for the 3rd time.
Source: NHTSA WEB SITE